The purpose of this paper is to propose a new generic human resource management (HRM) system linked to a novel and more developed social and organizational paradigm: the common welfare HRM system.
The past decade has brought significant growth at, and competition between regional gateway ports and intermediate hub container ports in Southern Africa. Corridors are the essential link between these ports and continental hinterlands. Capacity expansions of seaport and corridor networks (resources), in conjunction with efficient transport services/operations (capabilities) are important to gu…
The manufacturing base in the Pearl River Delta of China is moving westwards, where the Pearl River system has extensive coverage. This makes container barge transport a new growth area for Hong Kong Port. Traditionally, Hong Kong Port has been the main gateway for containers transported through the Pearl River system, but this advantageous position is under challenge from the adjacent ports in…
The purpose of this paper is to provide researchers and practitioners an understanding of one potentially direct linking mechanism between organizational practices and consumer satisfaction with a service
Although sustained superior seaport performance may arise from valuable, rare, and inimitable resources, such may also result from change. Studying the logistics resource relationship within the framework of the overall performance of the main Iberian seaports performance, this paper discusses how to apply the linear additive Multi Criterion Analysis (MCA) model and Principal Component Analysis…
The present paper provides a review of the literature focusing the relationship between human capital and performance essentially at firm level. The exercise of reviewing existing literature permitted to uncover three major neglected issues: 1) defining and measurement intellectual and human capital, 2) the analysis of human capital - firm performance relationship; and 3) human resources manage…
An NHS hospital is a complex organisation with many departments which are all inter‐dependent. The “millennium bug” can potentially affect any or all of its systems. Disruption in one department, over the millennium period, is likely to affect the overall delivery of health care with potential threat to life. The NHS Executive has identified the year 2000 issue as the first non‐clinic…
The service‐dominant logic (SDL) concept is reshaping the view of business‐to‐business research and practice. Thus, understanding the role of knowledge‐based operant resources, a key component of the SDL paradigm, in the ability of supply chains to shape competitive advantage and performance outcomes is vital. Further, operant resources have a hierarchical structure, with differing effe…
This study explores the applicability of the resource-based view at the organizational unit level by investigating why resource utilization, as measured by efficiency, might differ within a firm. Using a downstream petroleum firm as the context for this study, the data envelopment analysis framework is applied to examine resource input congestion of its DCs (i.e. distribution centers). The stud…
Despite calls for more theoretical and strategically oriented work in logistics, the resource‐based theory of the firm (RBT), and the related capabilities approach ‐ which represent a dominant stream of research in strategic management over the last decade ‐ have not been prominent in the logistics literature. Provides a critical review of the large literature on the RBT and suggests ar…
New software products are now available that offer solutions to operational problems that could not be handled by traditional linear programming. The problem of quality performance described could previously only have been handled by writing a special purpose simulation program. Now it can be solved in a spreadsheet environment using Evolver and RISKOptimizer software. Evolver can identify a gl…
Job markets in the transport and logistics industry are characterized by a scarcity of well-educated junior talent. Employer attractiveness is becoming more important in order to win the most talented junior staff. The purpose of this paper is to investigate how corporate social performance (CSP) profiles of logistics companies influence their attractiveness for job seekers.