Becoming a Manager in Nonprofit Human Service Organizations: Making the Trans…

Abstrack The transition from direct service to management in human service organizations requires newly promoted managers to engage in significant role transformation that calls into question their self-concept and identity. This analysis draws upon the for-profit and nonprofit literature to construct a conceptual model of managerial identity formation. The model is then applied to a case vign…

The importance of country-of-origin information and perceived product quality…

Abstrack There has been a proliferation of studies on product perceptions based on the country of origin. Most of these studies were conducted in western or developed countries. Studies in the less developed nations are still scarce, especially research conducted in the former Soviet Union. With the disintegration of the Soviet Union, the former Soviet republics offer vast new market opportu…

Management development through self managed learning: the case of West Sussex…

The Advanced Management Development Programme (AMDP) was introduced by West Sussex County Council, UK, in 1999. The programme runs in partnership with the University of Chichester, which offer a Post Graduate Diploma in Strategic Management on completion of the programme. Since the commencement of the programme, 134 West Sussex County Council Managers have taken part with a further 14 managers …

Directional distance functions and environmental regulation

Abstract In this paper we use directional technology distance functions to evaluate the impact of environmental regulations on firms’ performance. Following Fa¨re et al. [Fa¨re, R., Grosskopf, S., Lovell, C.A.K., Pasurka, C., 1989. Multilateral productivity comparisons when some outputs are undesirable: a nonparametric approach. The Review of Economics and Statistics 71, 90–98.], we cons…

Freight logistics in the New Zealand context

Abstract It is well known that within an economic region, shippers' practice of logistics is shaped significantly by various factors, such as transportation regulation. The precise purpose of this paper is to describe these factors and their influence on logistics practice in the New Zealand context. Discusses the various modes of domestic freight transport, as well as the deregulation and pr…

Exploiting the concept of a manufacturing system part IV The innovative actio…

Abstract Purpose – The purpose of this paper is to describe in detail how “process knowledge worker” based task forces can enable effective business process improvement (BPI). This successful methodology involves innovation (I), action learning (AL), and extends throughout the organisation (O). The authors show that the resultant IALO is a repeatable and transferable approach to sustaina…

Effective dynamic capabilities in complex product systems: experiences of loc…

Abstract Purpose – The purpose of this paper is to explore effective dynamic capabilities for new product development project in complex product systems (CoPS) industries. This paper focuses on developing an exploratory framework for understanding dimensions of dynamic capabilities in CoPS distinguished from mass-produced goods.

Environmentally responsive supply chains Learnings from the Indian auto sector

Abstract Purpose – The arrival of global manufacturers has brought about new challenges such as environmental concerns and sustainability of supply chains. The purpose of this paper is to identify implementation level, major drivers, various practices and performance of environmentally and socially-conscious supply chain management (SCM) in the context of the automobile industry in India.

Economic costs of firm-level information infrastructure failures Estimates fr…

Abstract Purpose – This paper presents a method for estimating the macro-economic cost of a firm-level information system disruption within a supply chain. Design/methodology/approach – The authors combine field study estimates with a Leontief-based input-output model to estimate the macro-economic costs of a targeted internet outage that disrupts the supply chain.

Customer intentions to invoke service guarantees Do excellence in service rec…

Abstract Purpose – Many service providers feel confident about their service quality and thus offer service guarantees to their customers. Yet service failures are inevitable. As guarantees can only be invoked when customers report service failures, firms are given the opportunity to redress the original failure potentially influencing customer outcomes. The purpose of this paper is to prov…

European Monetary Union: the need for a contingency strategy within the retai…

Abstract The decision on which countries will participate in European Monetary Union (EMU) is to take place as early as possible in 1998, with the final run-in, regarding the technicalities of introducing a single currency, starting on 1 January 1999. With this timetable in mind, examines some of the major issues which will have to be confronted by UK retailers. Even if the UK Government decid…

China’s exports in a world of increasing oil prices

Abstract Purpose – This paper aims to examine the impact of oil prices on trade’s sensitivity to distance. Furthermore, it seeks to investigate if the nature of trade and the type of goods have a mediating role on the oil prices’ impact on trade. Design/methodology/approach – A set of gravity models are estimated on a unique panel dataset from China Customs Statistics that reports tra…

Does efficiency matter? Examining the efficiency-profitability link in the US…

Abstract Purpose – The purpose of this paper is to examine the link between efficiency and profitability in the US specialty retailers and food consumer stores using cross-sectional data for the year 2007. Design/methodology/approach – This study uses a non-parametric data envelopment analysis (DEA) approach to measure the relative efficiency of 45 retailers in the USA. The study also qu…

Chinese and Indian firms in Europe: characteristics, impacts and policy impli…

Abstract Purpose – Among emerging countries’ foreign direct investment (FDI) in Europe, the Chinese and the Indian ones are the more relevant. Therefore, the paper focuses on Chinese and Indian affiliates in Europe, with a twofold purpose: to shed light on their characteristics and behaviour and to analyse some policy issues in the EU stemming from their arrival to Europe. Design/methodol…

Determinants and consequences of consumer satisfaction with self-service tech…

Abstract Purpose – The purpose of this study is to investigate the antecedents and consequences of consumer satisfaction with the use of self-service technology (SST) in a retail setting. Design/methodology/approach – In cooperation with a survey firm, a total of 424 respondents were collected from among consumers who had experience of using multimedia kiosks at convenience stores in Tai…

Economics of a Nordic paper mill: case study

Abstract Purpose – The purpose of this paper is to reveal how the prices, costs, and logistics develop in the case mill and how these variables correlate with profits, and finally to give suggestions for improvements. Design/methodology/approach – A typical Finnish paper mill is selected for the basis of the case study. The complete data for the mill for the years 2001 to 2007 at a monthly…

Characteristics of the information content in business sentiment surveys

Abstract Purpose – The purpose of this manuscript is to quantify exactly how much information and/or predictive content is contained in business sentiment surveys. Design/methodology/approach – This paper uses techniques drawn from information theory econometrics, and more specifically the theory of information entropy, to characterize the predictive content of business sentiment surveys. …

Business improvement using organisational goals, Riva technique and e-busines…

Abstract Purpose – The purpose of this paper is to examine how to achieve business improvement using clear organisational goals and well-communicated vision, together with a powerful process modelling technique and an analysis of the adopted e-business development stages

A proposed framework for managing service parts in automotive and aerospace i…

Abstract Purpose – The purpose of this paper is to study the process, network, skills and practices of service parts logistics organizations in the Asia Pacific region. Specifically, it attempts to propose a new framework for service parts logistics management based on interview inputs from several leading automotive and aerospace companies. This paper also seeks to identify the trends and …

An investigation of the status of the Malaysian construction industry

Abstract Purpose – The purpose of this paper is to understand the production processes utilized by the Malaysian construction industry (MCI). Design/methodology/approach – The paper follows an earlier work published in this journal in which the authors analyze the global construction industry focusing on the evolution of lean production systems. Findings – The future of construction is …

A comparative case study on metadata schemes at Swedish governmental agencies

Abstract Purpose – The purpose of the paper is to study the development and implementation of metadata schemes in Swedish governmental agencies, in order to gain a better understanding of recordkeeping practices in contemporary organisations and of the use of metadata and practical implementation of metadata schemes. Design/methodology/approach – The study is based on two case studies. Th…

Exploring SWOT analysis – where are we now?: A review of academic research …

The purpose of this study is to examine the use of the strategic management tool, Strengths-Weaknesses-Opportunities-Threats or SWOT analysis, and to assess how the methodology has been used as well as changes to the methodology. The findings both for and against SWOTanalysis should lead to a balanced view of the technique as well as yield ideas for needed theory building.

Modul Pelatihan : Supply Chain (Logistic) Management

This module is an introductory to Supply Chain Management, anad part of module of FIATA Higher Diploma in Supply Chain Management

CEO Aspiration : Rakernas 2016

Edisi

25 November 2016

ISBN/ISSN

-

Deskripsi Fisik

55 page

Judul Seri

-

No. Panggil

PPT PO CEO 2016

Volatility, unpredictability and asymmetry- An organising framework for human…

This paper aims to develop the tentative hypothesis that common effective dynamics generate asymmetry volatility and unpredictability in the business, military and humanitarian logistics sectors.

Port strategic planning: canadian port reform

Edisi

Vol. 28 Issue: 2, pp. 125-140

ISBN/ISSN

1464-5254

Deskripsi Fisik

-

Judul Seri

Maritime Policy & Management: The flagship journal of international shipping and port research

No. Panggil

ATC PO IRC p

Total quality management (TQM)-an overview

Edisi

Vol. 17 Issue: 1, pp.15-19

ISBN/ISSN

-

Deskripsi Fisik

-

Judul Seri

The Bottom Line: Managing Library Finances

No. Panggil

ATC MG TAL t

Seminar On Strategic Port Pricing

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

125 p., : 30 cm

Judul Seri

-

No. Panggil

TXT PO UNT s C.1

Dahlan Iskan : duty honor and country

Dahlan Iskan : duty honor and country

Strategic supply chain management

The supply chain is at the heart of every successful business organization's decision-making process. This textbook explains how to create a winning supply chain management strategy by spotlighting how senior executives in European and US companies have turned their supply chains into strategic weapons designed to convert threats, risks and outside pressures into competitive advantages. Strate…

Jumping the S-Curve : how to beat the growth cycle, get on top, and stay there

Recently, some bestselling management books have focused on providing a recipe for greatness, while others have sought to unlock the secrets of long-term success. But a detailed analysis at the intersection of the two, one that explains how some companies manage to achieve repeated peaks of business performance, has been missing — until now. Accenture’s Paul Nunes and Tim Breene have found …

High performance companies

High Performance Companies complements the frameworks for strategy making detailed in many existing books, proposing a number of rules of thumb (or principles) that companies can consider when making their day-to-day decisions which, in turn, will determine their actual strategies. These principles traverse a wide range of scenarios, such as strategic changes implemented by companies, resource…

Accelerate : building strategic agility for a faster-moving world

t’s a familiar scene in organizations today: a new competitive threat or a big opportunity emerges. You quickly create a strategic initiative in response and appoint your best people to make change happen. And it does—but not fast enough. Or effectively enough. Real value gets lost and, ultimately, things drift back to the default status.Why is this scenario so frequently repeated in indust…

HR from the outside in six competencies for the future of human resources

"This definitive work on HR competencies provides ideas and tools that help HR professionals develop their career and make their organization effective. -Edward E. Lawler III, Professor, University of Southern California "This book is a crucial blueprint of what it takes to succeed. A must have for every HR professional." -Lynda Gratton, Professor, London Business School "One single concept…

Strategic speed : mobilize people, accelerate execution

Only 30 percent of strategic initiatives are successfully executed. Of those that are, most CEOs view the process as too slow. What’s going on? And how can you accelerate execution in your company?In Strategic Speed, the authors provide the answers. Start by understanding the barriers to execution: Employees don’t grasp where an initiative is going. They don’t adopt new behaviors. They’…

The strategist : be the leader your business needs

Based on an acclaimed professor's legendary strategy course at Harvard Business School, The Strategist offers a radically new perspective on a leader's most vital role. "Are you a strategist?" That's the first question Cynthia Montgomery asks the business owners and senior executives from all over the world who participate in her highly regarded executive education course. It's not a questio…

The Strategy Book

Thinking strategically is what separates managers and leaders. Learn the fundamentals about how to create winning strategy and lead your team to deliver it. From understanding what strategy can do for you, through to creating a strategy and engaging others with strategy, this book offers practical guidance and expert tips. It is peppered with punchy, memorable examples from real leaders winning…

The execution premium : linking strategy to operations for competitive advantage

In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize just a fraction of the financial performance promised in their strategic plans.

It doe…

Jugaad innovation : a frugal and flexible approach to innovation for the 21st…

Jugaad innovation : a frugal and flexible approach to innovation for the 21st century

Empowerment : a way of life

ohn Tschohl's latest book, Empowerment: A Way of Life, focuses on one simple, yet powerful, principle: Empowered employees will give excellent customer service, turning unhappy customers into happy, repeat customers. Moreover, happy, empowered, fulfilled employees are less likely to leave the company--reducing turnover. Solving a customer's problem quickly benefits everyone, and that is why the…

Agility : bukan singa yang mengembik

Seratus kambing yang dipimpin seekor singa akan jauh lebih berbahaya ketimbang seratus singa yang dipimpin seekor kambing,?
ungkap diplomat Prancis, Charles Maurice de Talleyrand.

Ungkapan itu menjadi penting di abad ini ketika Indonesia tengah berada pada kawasan perubahan yang disebut sebagai the edge of chaos. Ya, inilah area yang didefinisikan…

Manajemen Stratejik

Jaman berubah demikian pula lingkungan hidup sebuah organisasi atau perusahaan berubah, seperti perubahan dalam batasan-batasan industri, globalisasi serta munculnya teknologi-teknologi baru dan semakin canggih. Perubahan-perubahan yang terjadi tersebut memaksa para manajer perusahaan untuk menyesuaikan strategi-strategi mengelola perusahaan mereka. Untuk memilih strategi yang tepat dan yang ak…

The organizational champion : how to develop passionate change agents at ever…

A new style of leader is emerging from the world’s most successful organizations. These dynamic men and women are driven by possibilities and absolutely committed to mutual values. Excited, creative, and alert, they are the new change makers. Imagine: an army of these outstanding leaders running your organization. The Organizational Champion is a priceless tool for enacting positive change…

The Trainer's Balanced Scorecard : A Complete Resource for Linking Learning t…

The balanced scorecard (BSC) is increasingly the strategic business tool of choice for many organizations. One of the four components of the BSC, "learning and growth" is largely misunderstood, underutilized, and ineffectively applied. The BSC framework provides an opportunity for management and workplace learning and performance professionals to communicate through a common language, establish…

WOW leadership : kepemimpinan yang menggerakkan pikiran, perasaan, serta spir…

WOW  ditulis oleh Hermawan Kartajaya dan Ardi Ridwansyah. Hermawan Kartajaya adalah seorang pakar marketing yang dikenal sebagai One of The 50 Gurus Who Shaped the Future of Marketing. Beliau juga merupakan founder dan CEO  MarkPlus, Inc; beberapa buku sudah di launching oleh beliau ini, dengan bahasan terutama mengenai marketing. Sementara itu Ardhi Ridwansyah merupakan penulis buku yan…

Samurai wisdom : lessons from japan's warrior culture

The ancient warrior culture of Japan produced a sophisticated martial philosophy that we know today as Bushido—the Way of the Warrior. In Samurai Wisdom, author Thomas Clearly provides five important new translations of major Japanese works on Bushido. The writings of the scholar Yamaga Soko and his disciples are among the clearest expositions we have of the core ideals and philosophy under…

The Northern Sea Route Regime: Exquisite Superpower Subterfuge?

The Northern Sea Route (NSR) has for decades been one of the most contentious political issues in U.S.–Soviet/Russian Arctic relations. The United States claims that the ice-covered straits are international and subject to the right of transit passage, while Russia claims them as internal waters. Both states invoke national security as one of the more important interests substantiating and wa…

Enhanced logistics service provider framework for higher integration and effi…

The concept of maritime logistics results from the convergence of maritime transport and supply chains. The paper aims to propose an enhanced logistics service provider (LSP) framework which facilitates LSPs to integrate supply chains in an optimal manner by utilising their unique expertise and experience. In the framework, the enhanced LSP serves as the single contact point for shippers and as…

Information Technology as the Main Competence in the Design of the Strategic …

The creation of logistical support structures aims to help improve the performance of logistics along supply chains, a context where the Logistics Platforms have been gaining increasing prominence. A frequent difficulty in these ventures is to align strategic planning with the flow of cargo and the ability of the adjacent port areas. Aiming to contribute to the understanding of the importance o…

Concepts of strategic commercial location: the case of container ports

A world that shrinks with progressive improvements in transportation andcommunications is a fact of 20th century life. The shrinking process can produce new patterns and perceptions of strategic location. In this paper we are looking specifically at nodes in transportation systems. In the light of transportation progress, we re-consider some of the time-worn ideas about centrality, accessibilit…