An analysis of survey data collected from a sample of 98 Fortune 500 industrial companies reveals that expert systems (ESs) are utilized in manufacturing by 52 per cent of the companies, among which ESs are perceived to be more useful in process planning, product design, layout, facility design and maintenance; and less useful in forecasting production demand and reducing accidents/ safety haza…
This paper considers the Dynamic Berth Allocation Problem, in which vessels are assigned to discrete positions in berths. This problem, whose goal is to minimize the total time the vessels stay at the port, constitutes one of the most important processes at any containers terminal. We propose a hybrid metaheuristic that combines Tabu Search with Path Relinking, T2SnþPR. The results reached by …
Effective service logistics can lower the cost and increase service value by improving customer satisfaction and loyalty. However, the conventional ways of the service logistics are information driven instead of knowledge-driven which are insufficient to meet the current needs. The purpose of this paper is to present a knowledge-based service automation system (KBSAS) to enhance the competitive…