Semua eksekutif menyadari pentingnya memiliki SDM bertalenta untuk mempertahankan dan mengembangkan perusahaannya. Permasalahannya adalah, bagaimana organisasi bisa mendapatkan talenta dalam dengan kualifikasi tepat, dalam jumlah yang tepat serta pada waktu yang tepat Perusahaan yang memiliki banyak mereka yang bertalenta, dan pertumbuhannya menurun, akan menimbulkan masalah. Perusahaan harus …
The creation of joint-venture organization Innovapost involved the integration of strong and disparate corporate cultures. Brent Charland and Melanie Leclair from Innovapost’s HR department explain how the company’s Professional Development Series helped employees to understand and meet the expectations of the new organizational strategy and structure.
This paper aims to examine the more militant response of a minority of workers to collective redundancy and restructuring in Britain since 2007
The purpose of this conceptual paper is to illuminate the problems that are associated with defining and identifying talent and to discuss the development of talent as a contributor to employability.
With the performance of service personnel often constituting a major element of a service per se, the customer orientation of service personnel is often regarded as a main determinant of service firms’ success. Drawing on a deductively derived four-dimensional conceptualization of the customer orientation of service personnel, consisting of employees’ technical skills, social skills, motiv…
The purpose of this paper is to examine why employee-level customer orientation (CO) influences the customer experience in a service setting.
The purpose of this paper is to present competences that are highly relevant for manufacturing today and tomorrow. Following a discussion on the concept of “competence”, a variety of competences are presented and classified into the four facets professional, methodological, social, and self-competence.
To examine warehouse worker development associated with managerial coaching in the logistics industry.
This revised and expanded edition of High Impact Hiring will teach you the most successful employee interviewing system that has ever been developed. Thanks to the efforts of many professional researchers, hiring managers, and other Human Resource professionals, the best of their knowledge and experience has been distilled and transformed into a hiring "system" that eliminates hiring mistakes. …