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Ditemukan 3 dari pencarian Anda melalui kata kunci: author=Scott B. Keller

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Internal service quality: Determinants of distribution center performance

Scott B. Keller M. Douglas Voss Roger J. Calantone

This work seeks to examine how front-line employee performance and interdepartmental customer orientation affect the service, supply chain, and financial performance of US distribution centers.

Edisi: Vol. 35 No. 3, 2005 pp. 161-176
ISBN/ISSN: -
Deskripsi Fisik: 19 p.
Judul Seri: International Journal of Physical Distribution & Logistics Management
No. Panggil: ATC LO KEL i

Ketersediaan1

Tambahkan ke dalam keranjang

Unduh MARC Sitasi

Research on personnel issues published in leading logistics journals: What we…

Komentar Penanda Bagikan

Scott B. Keller John Ozment

The purpose of this paper is to provide a comprehensive review of the core literature pertaining to frontline logistics personnel and their managers that has been published in the leading logistics journals. An annotated, yet integrated, review presentation will aid researchers in better understanding the concepts developed and linkages between the most critical variables studied to date. The p…

Edisi: Vol. 20 No. 3, 2009 pp. 378-407
ISBN/ISSN: -
Deskripsi Fisik: 33 p.
Judul Seri: The International Journal of Logistics Management
No. Panggil: ATC LO OZM r

Ketersediaan1

Tambahkan ke dalam keranjang

Unduh MARC Sitasi

Supervisory coaching in a logistics context

Komentar Penanda Bagikan

Alexander E. Ellinger Andrea D. Ellinger Scott B. Keller

To examine warehouse worker development associated with managerial coaching in the logistics industry.

Edisi: Vol. 35 Iss 9 pp. 620 - 636
ISBN/ISSN: -
Deskripsi Fisik: 20 p.
Judul Seri: International Journal of Physical Distribution & Logistics Management
No. Panggil: ATC LO ELI s

Ketersediaan1

Tambahkan ke dalam keranjang

Unduh MARC Sitasi