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Managing human reseurces toward achieving knowledge management
This resource extamines the linkages between human resource management and knowledge management. Specifically, the association between four areas of human resource managemen (training, decision-making performance appraisal and compessasion and reward) with the five areas with of knowledge management (Knowledge acquisition, knowledge documentation, knowledge transfer, knowledge creation, knowled…
- Edisi
- Volume 6 Number 5. 2002 . pp 457-468
- ISBN/ISSN
- 1367-3270
- Deskripsi Fisik
- 12p
- Judul Seri
- Managing human reseurces toward achieving knowledge management
- No. Panggil
- ATC MG YAH m
A Review and Evaluation of Logistics Performance Measurement Systems
Logistics encompasses a complex set of activities which require a collection of metrics to adequately measure performance. Ideally, the performance metrics used should be selected and maintained as a system, so they complement and support each other and provide the decision makers with a well balanced picture of the logistics process. Often in practice, however, performance measurement systems …
- Edisi
- Vol. 6 Iss 1 pp. 61 - 74
- ISBN/ISSN
- -
- Deskripsi Fisik
- 18 p.
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO CAP a C.1
Assessing a cross-border logistics policy using a performance measurement sys…
For the most rapidly growing economic entity in the world, China, a new logistics operation called the indirect cross-border supply chain model has recently emerged. The primary idea of this model is to reduce logistics costs by storing goods at a bonded warehouse with low storage cost in certain Chinese regions, such as the Pearl River Delta (PRD). This research proposes a performance measurem…
- Edisi
- Vol. 45, No. 6, 1306–1320
- ISBN/ISSN
- -
- Deskripsi Fisik
- 16 p.
- Judul Seri
- International Journal of Systems Science
- No. Panggil
- ATC LO WON a
Reverse logistics in Czech companies: increasing interest in performance meas…
The purpose of this paper is to explore whether Czech companies believe that value is being generated by reverse logistics (RL), and whether (and how) they track its costs and benefits. The quality of performance measurement of RL was related to three corporate attributes. The findings were then compared to the results of an older study to describe developments over the past five years, and to …
- Edisi
- Vol. 35 No. 8, 2012
- ISBN/ISSN
- -
- Deskripsi Fisik
- 19 p.
- Judul Seri
- Management Research Review
- No. Panggil
- ATC LO KAP r
Performance measurements in the greening of supply chains
In response to increasing demands on improved environmental performance, companies need to develop their capabilities in assessing the environmental performance of their operations. Knowledge among practitioners as well as solid research results in this area is lacking. This paper aims to present a framework of dimensions, which are important to consider regarding environmental measurement in s…
- Edisi
- Volume 17 · Number 1 · 2012 · 29–39
- ISBN/ISSN
- -
- Deskripsi Fisik
- 14 p.
- Judul Seri
- Supply Chain Management: An International Journal
- No. Panggil
- ATC LO ABR p
Port evolution and performance in changing logistics environments
In recent years there have been significant changes to the logistics environment in which ports operate, which is now focused on supply chain management, global networking and customer orientation practices. Furthermore, ports have adopted different strategies concerning their level and form of integration into supply chains, service quality and provision of value-added activities. Traditional …
- Edisi
- Vol. 13, 3, 250–277
- ISBN/ISSN
- -
- Deskripsi Fisik
- 29 p.
- Judul Seri
- Maritime Economics & Logistics
- No. Panggil
- ATC LO BER p
Performance measurement and metrics in supply chains: an exploratory study
The purpose of this paper is to explore the approaches and metrics used to measure supply chain (SC) performance, and to understand the relative perceived importance of such measures. Design/methodology/approach – This research is based on empirical data captured through a survey of SC professionals in a variety of business sectors
- Edisi
- Vol. 64 No. 8, 2015
- ISBN/ISSN
- -
- Deskripsi Fisik
- 26 p.
- Judul Seri
- International Journal of Productivity and Performance Management
- No. Panggil
- ATC LO CUT p
Translating trade and transport facilitation into strategic operations perfor…
Trade and transport facilitation is a challenging area for international logistics and supply chains. A major problem in the area is the lack of a specific framework to support measurement and analyses of performance aspects concerning border-crossing operations. The purpose of this study was to develop a framework for the area comprising strategic performance objectives of operations.
- Edisi
- Vol. 17 Iss 2 pp. 124 - 137
- ISBN/ISSN
- -
- Deskripsi Fisik
- 16 p .
- Judul Seri
- Supply Chain Management: An International Journal
- No. Panggil
- ATC LO BAT t
A systems perspective on supply chain measurements
Both practitioners and research scientists have noted a number of problems regarding measurement activities during the past decade. The problems reported suggest that measurement activities are fragmented both within and across organizations. Expands on a systems perspective on supply chain measurements and describes how problems can be communicated, understood and managed by developing methods…
- Edisi
- Vol. 30 Iss 10 pp. 847 - 868
- ISBN/ISSN
- 0960-0035
- Deskripsi Fisik
- 32 p.
- Judul Seri
- International Journal of Physical Distribution & Logistics Management
- No. Panggil
- ATC LO HOL a
Humanitarian supply chain performance management: a systematic literature review
This paper aims to identify the state of the art of performance measurement and management in humanitarian supply chains; to categorize performance measurement indicators in the five supply chain phases of Gunasekaran and Kobu (2007) and evaluate them based on the evaluation criteria of Caplice and Sheffi (1995); and to define gaps and challenges in this field and give insights for future resea…
- Edisi
- Vol. 19 Iss 5/6 pp. 592 - 608
- ISBN/ISSN
- -
- Deskripsi Fisik
- 19 p.
- Judul Seri
- Supply Chain Management: An International Journal
- No. Panggil
- ATC LO KLU h
Humanitarian supply chains and performance measurement schemes in practice
The purpose of this paper is to provide a system for the performance evaluation of humanitarian supply chains. The system will help humanitarian organizations (HOs) to make better decisions, improve their performance, and provide accountability, as well as helping them measure their operational performance during disaster response and reconstruction projects.
- Edisi
- Vol. 64 No. 6, 2015
- ISBN/ISSN
- -
- Deskripsi Fisik
- 30 p.
- Judul Seri
- International Journal of Productivity and Performance Management
- No. Panggil
- ATC LO SAN h
A logistics and supply chain management approach to port performance measurement
Although there is widespread recognition of the potential of ports as logistics centres, widely accepted performance measurements for such centres have yet to be developed. The essence of logistics and supply chain management is an integrative approach to the interaction of different processes and functions within a firm extended to a network of organizations for the purpose of cost reduction a…
- Edisi
- VOL. 31, NO. 1, 47–67
- ISBN/ISSN
- -
- Deskripsi Fisik
- 22 p.
- Judul Seri
- Maritime Policy & Management: The flagship journal of international shipping and port research
- No. Panggil
- ATC LO GRA a
Logistics Improvement Programs: The Dynamics Between People and Performance
Looks at the impact of performance improvement initiatives on logistics people, as well as performance. Two of the most popular programs ± EDI and outsourcing ± have profound impact on people in logistics. Both outsourcing and EDI require cooperative relations to reach their full potential. However, based on a mail survey of Canadian logisticians, there is not necessarily a link between u…
- Edisi
- Vol. 29 Iss 2 pp
- ISBN/ISSN
- 0960-0035
- Deskripsi Fisik
- 18 p
- Judul Seri
- International Journal of Physical Distribution & Logistics Management
- No. Panggil
- ATC LO LAR l
Developing a conceptual model for examining the supply chain relationships be…
The purpose of this paper is threefold: first, review the literature on the topic of behavioural antecedents of collaboration and their impact on supply chain integration and performance; second, lay the theoretical foundations and develop a conceptual model linking behavioural antecedents of collaboration, information integration, coordination of operational decisions and supply chain performa…
- Edisi
- Vol. 25 No. 3, 2014
- ISBN/ISSN
- -
- Deskripsi Fisik
- 47 p.
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO HAR d
Assessment of technological innovations in patenting for 3rd party logistics …
To analyse logistical innovations from 1984 to 2003.
- Edisi
- Vol. 19 No. 5, 2006 pp. 504-524
- ISBN/ISSN
- -
- Deskripsi Fisik
- 23 p.
- Judul Seri
- Journal of Enterprise Information Management
- No. Panggil
- ATC LO CHU a
The contribution of performance measurement to the expansion of third party l…
A special issue on performance measurement interfaces between operations and management control. Therefore, this paper brings together these fields in a specific study. In this paper the role of horizontal control mechanisms, performance measurement in particular, in the development of supply chain operations is assessed. Findings indicate that development of measurement systems contributes sig…
- Edisi
- Vol. 21 No. 1/2, 2001, pp. 15-29.
- ISBN/ISSN
- -
- Deskripsi Fisik
- 19 p.
- Judul Seri
- International Journal of Operations & Production Management
- No. Panggil
- ATC LO VAN t
Spare parts supply modelling: application to a space station
The work deals with the topic of spare parts management in a space system. The paper is divided into three parts. The first one is dedicated to the characterization of the system structure and presents the particularities related to the spare‐elements procurement. Modelling is the object of the second part. After having exposed the bases of the problem to be solved, a macro‐model is intro…
- Edisi
- Vol. 20 Issue: 3, pp.360-377
- ISBN/ISSN
- -
- Deskripsi Fisik
- 19 p.
- Judul Seri
- International Journal of Quality & Reliability Management
- No. Panggil
- ATC LO PER s
Measuring the longitudinal performance of 3PL branch operations
The purpose of this paper is to analyze the longitudinal efficiency of branch operations of a third party logistics (3PL) company for comparative performance measurement and internal benchmarking.
- Edisi
- Vol. 20 No. 2, 2013 pp. 251-262
- ISBN/ISSN
- -
- Deskripsi Fisik
- 14 p.
- Judul Seri
- Benchmarking: An International Journal
- No. Panggil
- ATC LO HAN m
Scales to measure and benchmark service quality in tourism industry: A second…
The purpose of this paper is to develop and validate scales to measure and benchmark service quality (SQ) in tourism industry.
- Edisi
- Vol. 15 No. 4, 2008 pp. 469-493
- ISBN/ISSN
- -
- Deskripsi Fisik
- 28 p .
- Judul Seri
- Benchmarking: An International Journal
- No. Panggil
- ATC LO NAR s
Roles of supplier performance measurement: indication from a study in the aut…
Contrasts generic concepts and roles of intra‐organisational performance measurement with concepts of supplier performance measurement. Presents indications from a study of five vehicle manufacturers in Europe with regards to their practices of supplier evaluation in the area of logistics. Based on a categorisation of functions of intra‐organisational performance measurement develops a conc…
- Edisi
- Vol. 41 Issue: 8, pp.711-721
- ISBN/ISSN
- -
- Deskripsi Fisik
- 13 p.
- Judul Seri
- Management Decision
- No. Panggil
- ATC LO PLA r
Internal and external logistics information technologies: The performance imp…
This research seeks to investigate logistics information technology (LIT) from an international perspective. The initial focus determines the viability of categorizing LIT into two constructs – internal and external LIT. The second focus examines the relationships between internal and external LIT and customer-related performance capabilities. The objective is to provide a mechanism for manag…
- Edisi
- Vol. 37 No. 6, 2007 pp. 454-468
- ISBN/ISSN
- -
- Deskripsi Fisik
- 17 p.
- Judul Seri
- International Journal of Physical Distribution & Logistics Management
- No. Panggil
- ATC LO SAV i
Multicriteria analysis for benchmarking sustainability development
The purpose of this paper is to formulate the process of measuring and benchmarking the performance of sustainability development of organizations as a multi-criteria analysis problem and presents an objective approach for solving the problem in a simple manner.
- Edisi
- Vol. 22 No. 5, 2015 pp. 791-807
- ISBN/ISSN
- -
- Deskripsi Fisik
- 19 p.
- Judul Seri
- Benchmarking: An International Journal
- No. Panggil
- ATC LO DEN m
Measuring the impacts of welfare service innovations
Earlier research highlights the need for the welfare service sector to measure the impacts of their services. However, it seems that the welfare services lack measures to show their long-term effects and impacts. This paper aims to present a framework to measure the multidimensional impacts of welfare service innovations and report the empirical results from two case studies.
- Edisi
- Vol. 62 No. 5, 2013 pp. 474-489
- ISBN/ISSN
- -
- Deskripsi Fisik
- 18 p.
- Judul Seri
- International Journal of Productivity and Performance Management
- No. Panggil
- ATC LO SIL m
Measuring logistics performance using the strategic profit model
One useful way to determine how a proposed system change will influence profit performance and return on assets is by using the Strategic Profit Model (SPM). The SPM demonstrates that Return on Net Worth (RONW) is a function of three factors management can control: net profit, asset turnover and financial leverage. We derive and explain the SPM and then apply the model to six different firms …
- Edisi
- Vol. 13 Issue: 1, pp.89-107
- ISBN/ISSN
- -
- Deskripsi Fisik
- 21 p .
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO YAG m
Measuring information quality in the order fulfilment process
The purpose of this paper is to develop a scale for measuring information quality in the order fulfilment process.
- Edisi
- Vol. 24 No. 5, 2007 pp. 515-524
- ISBN/ISSN
- -
- Deskripsi Fisik
- 12 p.
- Judul Seri
- International Journal of Quality & Reliability Management
- No. Panggil
- ATC LO FOR m
Measuring humanitarian supply chain performance in a multi-goal context
The purpose of the paper is to deepen the understanding of supply chain performance objectives in the humanitarian context by striving to understand the underlying goals and conceptual variables behind the measurement of performance, such as efficiency.
- Edisi
- Vol. 5 No. 3, 2015 pp. 300-324
- ISBN/ISSN
- -
- Deskripsi Fisik
- 27 p.
- Judul Seri
- Journal of Humanitarian Logistics have found that humanitarian actions often operate under short-term goals, which can and Supply Chain Management
- No. Panggil
- ATC LO HAA m
Measuring delivery process performance
The focus on reengineering in the early 1990s, and the more recent emphasis on process management and change management have increased both practitioners and researchers interest in the issues of measuring processes. The contradictory results of process change projects reported in the literature and our observations from research suggest conflicting requirements for measurement systems. In th…
- Edisi
- Vol. 11 Issue: 1, pp.75-88
- ISBN/ISSN
- -
- Deskripsi Fisik
- 15 p.
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO KAL m
Looking at customer service in a drinks company
Describes a study undertaken for a major Scottish drinks company. The company believed that the quality of service to its customers had declined in the course of merger and rationalization. Presents the background of the company and describes relevant company procedures in outline. Also describes the recommendations made and presents top management reports with measures of customer service. D…
- Edisi
- Vol. 8 Issue: 1, pp.13-16
- ISBN/ISSN
- -
- Deskripsi Fisik
- 6 p .
- Judul Seri
- Logistics Information Management
- No. Panggil
- ATC LO LAW l
Lean manufacturing: a perspective of lean suppliers
The main thrust of this paper empirically examines the connection between lean production and various aspects of the logistics system. This paper performs a comparison analysis to find whether significant performance/practice differences exist between lean suppliers and non-lean suppliers. The research findings indicate that, even given the same organizational constraints and resources, lean su…
- Edisi
- Vol. 23 No. 11, 2003 pp. 1349-1376
- ISBN/ISSN
- -
- Deskripsi Fisik
- 32 p.
- Judul Seri
- International Journal of Operations & Production Management
- No. Panggil
- ATC LO CHU l
Intra-group work patterns in final assembly of motor vehicles
Discusses experiences from the design of parallellized flow assembly systems. Also discusses factors influencing the performance of collective work and relates these to the flow parameters in the Saab Automobile′s final assembly plant in Malmö and the Volvo Uddevalla final assembly plant. Illustrates this discussion by empirical data from the shopfloor of the Volvo Uddevalla plant. Focuses…
- Edisi
- Vol. 14 Issue: 3, pp.101-113
- ISBN/ISSN
- -
- Deskripsi Fisik
- 15 p.
- Judul Seri
- International Journal of Operations & Production Management
- No. Panggil
- ATC LO MED i
European logistics alliances: a management model
European business environment is experiencing major changes. The process of integration in Europe, the GATT agreements, the developments in Eastern Europe, and above all, global competition are pushing European businesses to become more competitive. One area that is receiving increasing attention of managers is logistics. The gradual deregulation of the transport marketplace and the lifting of …
- Edisi
- Vol. 7 Issue: 1, pp.93-108
- ISBN/ISSN
- -
- Deskripsi Fisik
- 19 p.
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO VIR e
Do the management components of supply chain management affect logistics perf…
The literature suggests that implementation of supply chain management (SCM) programs will lead to improved logistics performance, but empirical research connecting supply chain initiatives with logistics performance remains scarce. This research empirically examined the relationship between seven SCM management components and perceived logistics performance. The results largely support the p…
- Edisi
- Vol. 15 Issue: 2, pp.15-30
- ISBN/ISSN
- -
- Deskripsi Fisik
- 18 p.
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO SPE d
An exploratory analysis of resource utilization across organizational units: …
This study explores the applicability of the resource-based view at the organizational unit level by investigating why resource utilization, as measured by efficiency, might differ within a firm. Using a downstream petroleum firm as the context for this study, the data envelopment analysis framework is applied to examine resource input congestion of its DCs (i.e. distribution centers). The stud…
- Edisi
- Vol. 23 No. 9, 2003 pp. 1062-1083
- ISBN/ISSN
- -
- Deskripsi Fisik
- 24 p.
- Judul Seri
- International Journal of Operations & Production Management
- No. Panggil
- ATC LO ROS a
An approach to improving logistical performance with cross-unit benchmarking
The paper aims to help identify the best logistical practices and to implement them with minimal organizational resistance in an environment with relatively similar business units utilizing an internal benchmarking approach.
- Edisi
- Vol. 15 No. 5, 2008 pp. 618-629
- ISBN/ISSN
- -
- Deskripsi Fisik
- 14 p.
- Judul Seri
- Benchmarking: An International Journal
- No. Panggil
- ATC LO HUI a
A review and evaluation of logistics metrics
Performance measurement in the logistics function, like all business functions, begins at the individual metric level. A performance measurement system that is well designed at the strategic level can be flawed at the individual metric level; the Achilles' Heel of any measurement system. The pressing need is not for the development of novel performance metrics: there is a great abundance of s…
- Edisi
- Vol. 5 Issue: 2, pp.11-28
- ISBN/ISSN
- -
- Deskripsi Fisik
- 21 p .
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO SHE a
A methodology for evaluation of order picking systems as a base for system de…
Presents a methodology useful when analysing the efficiency of order picking systems. The main feature of the analysis is the ability to compare different system designs. The methodology has earlier been applied mainly to assembly production systems, and has in these cases proved to be an effective management tool in discussions concerning the choice of production system.
- Edisi
- Vol. 14 No. 3, 1994, pp. 126-139.
- ISBN/ISSN
- -
- Deskripsi Fisik
- 16 p .
- Judul Seri
- International Journal of Operations & Production Management
- No. Panggil
- ATC LO MED a
An integrative framework for supply chain collaboration
This paper proposes an integrative framework for supply chain collaboration which is based on the reciprocal approach.
- Edisi
- Vol. 16 No. 2, 2005
- ISBN/ISSN
- -
- Deskripsi Fisik
- 25 p.
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO SIM a
The role of benchmarking in the performance of the import process
Any firm participating in external (or inter-firm) benchmarking anticipates at least two benefits: useful statistics on how it performs relative to the other participating firms; and guidance in identifying promising performance improvement actions. Using data from a five-year benchmarking program for firms engaged in import operations, this research illustrates how these benefits might be assu…
- Edisi
- Vol. 29 No. 9, 1999
- ISBN/ISSN
- -
- Deskripsi Fisik
- 20 p.
- Judul Seri
- International Journal of Physical Distribution & Logistics
- No. Panggil
- ATC LO YOU t
The impact of environmental supply chain sustainability programs on sharehold…
Multinationals are increasingly pressured by stakeholders to commit to environmental sustainability that exceeds their own firm borders. As a result, multinationals have started to commit to environmental supply chain sustainability programs (ESCSPs). However, little is known about whether such commitment is rewarded or punished by financial markets, and if the stock price reaction differs depe…
- Edisi
- Vol. 34 No. 5, 2014
- ISBN/ISSN
- -
- Deskripsi Fisik
- 26 p.
- Judul Seri
- International Journal of Operations & Production Management
- No. Panggil
- ATC LO PET t
Structure, speed and salience: performance measurement in the supply chain
The supply chain presents many challenges for management and for the design of performance measurement systems. It is possibly one of the final structural areas of business in which significant savings are to be made, and it is becoming an increasingly important strategic tool as trade becomes global in perspective. To assess the problems faced in the supply chain, this paper begins with an ove…
- Edisi
- Vol. 10 Iss 5 pp. 522 - 536
- ISBN/ISSN
- -
- Deskripsi Fisik
- 19 p.
- Judul Seri
- Business Process Management Journal
- No. Panggil
- ATC LO MOR s
Logistics performance: definition and measurement
Concerns the definition and measurement of performance in logistics research. A review of the literature reveals a variety of constraints which make it difficult to draw broad inferences from the literature about the relationship between a given logistics strategy and performance. Discusses low logistics performance has been and could be conceptualized, operationally defined, measured and utili…
- Edisi
- Vol. 24 Iss 1 pp. 17 - 28
- ISBN/ISSN
- -
- Deskripsi Fisik
- 17 p.
- Judul Seri
- International Journal of Physical Distribution & Logistics Management
- No. Panggil
- ATC LO HEN t
Performance measurement systems in supply chains: A framework for contextual …
The purpose of this article is to propose a common framework for the empirical analysis of supply chain performance measurement systems used in different supply chain contexts.
- Edisi
- Vol. 60 No. 6, 2011
- ISBN/ISSN
- -
- Deskripsi Fisik
- 23 p.
- Judul Seri
- International Journal of Productivity and Performance Management
- No. Panggil
- ATC LO PIO t
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