Overall, the UK’s representation in the top 100 in the Times Higher Education World University Rankings has declined since 2011. The basic rationale of the project is to improve performance of universities generally and their standings in rankings particularly. The paper aims to discuss these issues.
Purpose – The purpose of this paper is to describe the state of logistics performance measurement in corporations based in the USA. Design/methodology/approach – A triangulation approach is used, including, a Delphi study involving more than 100 practitioners, academics, and consultants identified as logistics experts; personal interviews conducted with 55 executives of 20 firms identif…
The purpose of this paper is to empirically examine what senior supply chain executives measure and how they perceive performance measurement from a balanced scorecard (BSC) perspective.
The purpose of this paper is to identify the past and present practices, and the future roles of performance measurement in the Thai public sector. It is part of a transformation effort initiated by the Office of the Public Sector Development Commission (OPDC) on m-government – more mobile, responsive, and flexible government. The paper also aims to identify possible roadblocks from successfu…
The purpose of this paper is to explore the extent of implementing management system standards among ISO (and other) certified companies in the Pearl River Delta and its effect on the perceived benefits.
In a growing number of competitive sectors with closed-loop supply chains, the reverse component has become an inherent part of the business, not to mention a core competence; hence the need to have performance measures that can be used to provide an accurate diagnosis of the state of the supply chain by addressing both its forward and its reverse components. It is also important to identify th…
The purpose of this paper is to analyze how performance measurement systems (PMSs) can be used to support the key elements of the logistics change process.
Recent surveys indicate that transportation companies are not utilizing technology in decision making despite growing complexity of transportation systems. This paper aims to present a discrete simulation approach to benchmarking performance measures of terminal operations of less-than-truckload (LTL) freight carriers.
Earlier research highlights the need for the welfare service sector to measure the impacts of their services. However, it seems that the welfare services lack measures to show their long-term effects and impacts. This paper aims to present a framework to measure the multidimensional impacts of welfare service innovations and report the empirical results from two case studies.
To develop a performance measurement system (PMS) in the application of supplier relationship management operated under a supply chain benchmarking framework. Acting as a monitoring tool for evaluating the performance of maintenance logistics providers against the defined performance levels stated in the contract, and facilitating the application of benchmarking approach in maintenance logistic…
To highlight a few critical issues related to indicators that are used to compare organizational practices.
The purpose of this paper is to illuminate light on the assessment of operating efficiency of specialty coffee retailers from the perspective of socially responsible global sourcing. This paper evaluates the impact of socially responsible sourcing on the operating efficiencies of specialty coffee retailers before and after implementing fair-trade practices and compares the operating efficiencie…
The purpose of this paper is to broaden the performance measurements of total supply chain performance.
The purpose of this paper is to review extant literature and present a proposed research agenda to examine whether environmental, i.e. green performance measures, can be integrated within an existing supply chain performance framework, explore what a meaningful industry-recognised environmental measure should look like, and understand the direct benefits of incorporating environmental measures …
The topology of manufacturing systems is specified during the design phase and can afterwards only be adjusted at high expense. The purpose of this paper is to exploit the availability of large-scale data sets in manufacturing by applying measures from complex network theory and from classical performance evaluation to investigate the relation between structure and performance.