Abstract Purpose – The purpose of this paper is to examine what types of shipping knowledge are crucial in order for shipping companies to survive in dynamic business environment, and to investigate how the shipping knowledge affects the company’s performance (i.e. organizational innovation and logistics value). This paper also diagnoses the moderating effect of absorptive capacity on the …
Abstract Purpose – The purpose of this research is to empirically develop a service-driven market orientation construct and test its relationships with service quality. Design/methodology/approach – The researcher employs Critical Incident Technique to generate items for the survey instrument. Then, the quantitative-based descriptive research uses structured questionnaires to capture the …
Abstract Purpose – This paper aims to analyse available multimodal transport route variations for iron ore shipments from northwest Australia to northeast China, focusing on a major iron and steel manufacturer. Design/methodology/approach – The research is focused on a case study and uses an established cost model as a framework, for the first time, in the context of heavy bulk cargo ship…
Abstract The fundamentals of TQM are revisited for providing a relevant perspective on business excellence. Judging from the experience of the Japanese TQM movement, there is a need for a step-by-step approach towards TQ. As a result of exploratory research, a model called TQMEX standing for TQM EXcellence model has been developed based on sound TQM practices. The theoretical background, perso…
Liberia is at the crossroads. Still recovering from a protracted civil war, there is inadequate education, high illiteracy rates particularly for women and where the population is 90 percent food insecure. Libraries are non-existent outside of universities at which libraries are woefully inadequate. Through various initiatives Rutgers University and others are working to help develop a twenty-f…
abstract Energy use in the production of desirable output often results in the generation of undesirable emission with detrimental impact on the environment, and whose disposal is frequently monitored by public authorities. Previous studies, however, paid little attention to undesirable output and environmental regulation related to its disposal while estimating energy use efficiency. Analysis…
abstract An unceasing growth of gas consumption in domestic households, industry, and power plants has gradually turned natural gas into a major source of energy. Main drivers in this development are the technical and economic advantages of natural gas. It is a clean, versatile, and easily controllable fuel. On this basis, natural gas is often considered the form of energy that will be the ‘…
Introduction Most research on group scheduling in cellular manufacturing has been studied in an environment that permits early shipments. In reality, many customers now forbid early shipments as part of the implementation of the just-in-time (JIT) approach to manufacturing[1-3]. This study compares the performance of group scheduling heuristics in two types of order shipment environments under…
Abstract Purpose – China and India are pursuing cooperative arrangements while simultaneously maintaining their own independence, especially with respect to foreign policy. Today, decisions about cooperation are made on a case-by-case basis, opting for cooperation when necessary and competition where this strategy is justified. Maintaining a balance in a contradiction-ridden relationship i…
Abstract Purpose – The purpose of this paper is to illuminate light on the assessment of operating efficiency of specialty coffee retailers from the perspective of socially responsible global sourcing. This paper evaluates the impact of socially responsible sourcing on the operating efficiencies of specialty coffee retailers before and after implementing fair-trade practices and compares th…
Abstract Purpose – The reader of Alfred Marshall writings confronts a variety of businessmen portraits that coexist along his epoch. The purpose of this paper is to describe Marshall’s understanding of the capitalist-owner concept, the way in which access to capital determined the emerging role played by entrepreneurs, the differences between entrepreneurs and managers in order to expose …
Abstract Purpose – The purpose of this paper is to establish an integrated model of Analytic Network Process (ANP) and Decision-Making Trial and Evaluation Laboratory (DEMATEL), to assist enterprises to process supplier quality performance rating and comparison and find the core improvement direction to create the value of all supply chain members.
abstract There has been a worldwide trend for financial institutions to become larger in scale and more diversified in scope, with Taiwan being no exception. Fourteen financial holding companies (FHCs) have each begun to function as a management umbrella in Taiwan by investing in different types of financial services such as banking, insurance, and securities. This paper focuses on this local…
Abstract Purpose – The purpose of this study is to examine the current state of sustainability efforts within the field of supply chain management, more specifically supply chain logistics operations, and to identify opportunities and provide recommendations for firms to follow sustainable operations. This study also aims to stimulate further research within the area of sustainable logistics…
Abstract Purpose – This paper aims to focus on the expectations and predicaments of Cameroonian civil servants two years after the country reached its completion point of the Heavily Indebted Poor Countries (HIPC) initiative.
Abstract Purpose – The purpose of this paper is to focus on both the sales effects of free wine tastings and the effects on attitudes towards future purchases four weeks after the tastings. Design/methodology/approach – Store scanner data for the four weeks before and after each of ten wine tastings are used to measure the effect tastings had on sales. A total of 170 consumers, who attende…
Abstract Purpose – The aim of this paper is to investigate the differential effect of customer orientation and future market focus on organization inertia and firm innovativeness of small and medium-sized enterprises (SMEs) in the business-to-business service industry. It is motivated by the observation that small and medium-sized service firms’ proxy to customers may lead to incremental s…
Abstract This paper shows consistency of a two step estimation of the factors in a dynamic approximate factor model when the panel of time series is large (n large). In the first step, the parameters of the model are estimated from an OLS on principal components. In the second step, the factors are estimated via the Kalman smoother. The analysis develops the theory for the estimator considered…
Abstract Takes a strategic journey into the future of the airline industry and air travel. The strategic trends and profound changes that are sweeping through the world airline industry and air travel currently, as well as into the next millennium, are analysed. So too are the responses of the lead airlines that are leading the charge in shaping as well as responding to these changes, which wi…
Abstract Purpose – The purpose of this paper is to study the process, network, skills and practices of service parts logistics organizations in the Asia Pacific region. Specifically, it attempts to propose a new framework for service parts logistics management based on interview inputs from several leading automotive and aerospace companies. This paper also seeks to identify the trends and …
Abstract Formative measurement models were first introduced in the literature more than forty years ago and the discussion about their methodological contribution has been increasing since the 1990s. However, the use of formative indicators for construct measurement in empirical studies is still scarce. This paper seeks to encourage the thoughtful application of formative models by (a) highli…
Abstract Purpose – The purpose of this paper is to set out the process by which a smart specialisation strategy was developed for a small, peripheral economy in the European Union, the Republic of Malta. It assesses the applicability of the approach in the context of a micro-economy with an industrial structure based on a small number of foreign direct investments and a predominance of mic…
Introduction Control charts are important tools of statistical quality control. These charts are used to decide whether a process has achieved a state of statistical control and to maintain current control of a process. To use any of these charts, three design parameters must be specified: the sample size n, the sampling period h, and the width of control chart k (the number of standard deviat…
Abstract Purpose – This paper presents the design, development and trialling of the mobile execution environment (MEE), a secure portable execution environment designed to support secure teleworking. Teleworking is an established work practice, yet often the information security controls in the teleworking location are weaker than those in a corporate office. Security concerns also prevent …
Abstract Purpose – The purpose of this paper is to study the process, network, skills and practices of service parts logistics organizations in the Asia Pacific region. Specifically, it attempts to propose a new framework for service parts logistics management based on interview inputs from several leading automotive and aerospace companies. This paper also seeks to identify the trends and …
Abstract Purpose – The purpose of this paper is to understand the production processes utilized by the Malaysian construction industry (MCI). Design/methodology/approach – The paper follows an earlier work published in this journal in which the authors analyze the global construction industry focusing on the evolution of lean production systems. Findings – The future of construction is …
Abstract Purpose – The purpose of this paper is to explore the interaction between the economic and political imperatives of new monetarism. The breakdown of the global derivatives markets, which came into the spotlight during the 2008/2009 global debt crisis, brought up the issue of trust. The matter at hand is the loss of trust in investors’ ability to make informed decisions, but trust …
Warehouses may be as old as trading outposts in the olden days, but warehousing has since evolved into a highly sophisticated operation that features prominently in the supply chain strategy. Here at last is a timely and comprehensive guide for practitioners to the best practices in warehousing. It provides insights for beginners in warehousing and is a good quick read for someone who wants to …
The term “supply chain management” (SCM) was coined in the 1980–90s. Presently, SCM is considered as the most popular strategy for improving organizational competitiveness along the entire value chain in the twenty-first century. A supply chain (SC) is a network of organizations, flows and processes wherein a number of various enterprises (suppliers, manufacturers, distributors and retai…
This book contains six chapters that can be used on a self-contained basis as teaching cases in an undergraduate or specialist class setting on OR techniques applied to maritime container operations or for port operations. Instructors and students can look forward to an insightful presentation of the challenges facing the maritime supply chains and container port logistics service providers in …
RISK MANAGEMENT, in the cloak of business continuity, must be on the radar screen of every business management team—from “top to bottom.” From planning to documentation, from risk identifi cation to hazard assessment, from global business continuity strategies to the key role of supply management, this book is full of practical, relevant, step- by- step approaches for managing the unknown…
The purpose of this paper is to summarize and analyze what is known regarding the ways in which stakeholder pressure may influence supply chain sustainability. The authors extend this understanding to develop a number of research questions and propositions for future investigation on this topic.
30 up-to-date case studies illuminate every aspect of modern supply chain management ? Risk management, analytics, global supply chain issues, and much more ? Innovative processes, technologies, strategies, and tactics ? An indispensable resource for both students and practitioners This casebook brings together 30 focused cases addressing virtually every aspect o…