Ditapis dengan
Ditemukan 2 dari pencarian Anda melalui kata kunci: author=M. Douglas Voss
Internal service quality: Determinants of distribution center performance
This work seeks to examine how front-line employee performance and interdepartmental customer orientation affect the service, supply chain, and financial performance of US distribution centers.
- Edisi
- Vol. 35 No. 3, 2005 pp. 161-176
- ISBN/ISSN
- -
- Deskripsi Fisik
- 19 p.
- Judul Seri
- International Journal of Physical Distribution & Logistics Management
- No. Panggil
- ATC LO KEL i
An examination of small motor carrier survival techniques
The purpose of this paper is to compare small and large motor carriers to determine whether small motor carriers serve a smaller, more concentrated customer base, have owners that are more involved in the customer relationship management process, and earn higher returns usually associated with niche market players.
- Edisi
- Vol. 22 No. 1, 2011 pp. 87-103
- ISBN/ISSN
- -
- Deskripsi Fisik
- 18 p.
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO NAD a
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah