Service Systems in ports and inland waterways

Edisi

2001

ISBN/ISSN

-

Deskripsi Fisik

76 p.

Judul Seri

-

No. Panggil

TXT PO GRO s C.1

Port designer's handbook: recommendations and guidelines

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

549 p.

Judul Seri

-

No. Panggil

TXT PO CARL p C.1

Planning and design of ports and marine terminals

Edisi

2004

ISBN/ISSN

-

Deskripsi Fisik

446 halaman

Judul Seri

-

No. Panggil

TXT PO THO p C.1

Laporan pelaksanaan train the trainer reinforcement gedung learning & inovati…

Edisi

2016

ISBN/ISSN

-

Deskripsi Fisik

1 eksemplar buku

Judul Seri

-

No. Panggil

IPC REP 2016 TRA p C.1

Modul pelatihan : customer relationship managemnt jakarta 2016

Edisi

2016

ISBN/ISSN

-

Deskripsi Fisik

1 eksemplar buku

Judul Seri

-

No. Panggil

IPC GUI CUS p C.1

Module 7 - 8 modern porty management unctad train-for-trade port training pro…

Edisi

2015

ISBN/ISSN

-

Deskripsi Fisik

93 p.

Judul Seri

-

No. Panggil

IPC GUI MOD p C.1

Learning & development program catalog 2017

Edisi

2017

ISBN/ISSN

-

Deskripsi Fisik

80 p.

Judul Seri

-

No. Panggil

IPC GUI LEA p C.1

Modul port customer relation management 18 desember 2017

Edisi

2017

ISBN/ISSN

-

Deskripsi Fisik

1 eksemplar buku

Judul Seri

-

No. Panggil

IPC GUI MOD p C.1

MOdule 5 - 6 modern port management unctad train-for-trade-port training prog…

Edisi

2017

ISBN/ISSN

-

Deskripsi Fisik

-

Judul Seri

-

No. Panggil

GUI MOD p C.1

Laporan Pelaksanaan Basic Cto (Gate Operations Training) Ipc Container Termin…

Edisi

2016

ISBN/ISSN

-

Deskripsi Fisik

12 halaman

Judul Seri

-

No. Panggil

IPC REP 2016 BAS p C.1

Laporan Pelaksanaan Pelatihan Pi Pli Analyst

Edisi

2016

ISBN/ISSN

-

Deskripsi Fisik

9 p.

Judul Seri

-

No. Panggil

IPC REP 2016 PIP p C.1

Laporan pelaksana pelatihan career management design: 28 - 30 November 2016

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

v, 16 p + lampiran., ilus: 30cm

Judul Seri

-

No. Panggil

IPC REP 2016 IND I C.1

laporan pelaksanaan pelatihan talent management bacth 1 dan 2 : 16-18 novembe…

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

v, 25 p., + lampiran, 29cm

Judul Seri

-

No. Panggil

IPC REP 2016 IND l C.1

Union for the Mediterranean: how realistic an exercise in foresight?

Abstract Purpose – The objective of this paper is to determine the feasibility of binding, politically, economically and culturally, the Mediterranean Sea’s southern and northern coasts. Design/methodology/approach – The paper evokes the gains and limitations of such an undertaking. Findings – The paper finds that the initiative may be premature, but a formal relationship should stren…

Turkish Firm’s Success Factors in the Former Soviet Union (FSU)

Abstract This article evaluates 63 Turkish firms’ per-ceptions of different factors leading to success in doing business with the FSU. It discusses in detail several important factors such as uncer-tainty handling, and the cultural and geo-graphic proximity from the Turkish firms’ point of view. It suggests to In ternational companies interested in the FSU, that Turkey can be an excellent…

Using historic mutinies to understand defiance in modern organizations

Abstract Purpose – Guided by voice and leadership theory, this paper aims to articulate the underpinnings of upward defiance (competence deficiency; ignorance of concerns; structural gaps between echelons) and to describe the managerial actions that help depose those underpinnings. Design/methodology/approach – The paper analyzes 30 historic narrative accounts of actual mutinies. The journ…

Playing around an oxymoron: international business with a human face

Abstract Purpose – The aim of this paper is to discuss the apparent paradox that multinational firms may and sometimes do pursue social benefits as their main objective. Design/methodology/approach – This paper explores the grey area that lays between some consolidated analytical concepts, namely: spillovers, corporate responsibility, social cooperation and non-governmental organizations.…

Price regulation and cost accounting: the case of the Portuguese seaport sector

Abstract Purpose – The purpose of this paper is to illustrate how a stakeholder approach based on a case-study research was used to define a method to be applied across the Portuguese seaport administrations (SA) in order to justify the tariffs to be charged for a variety of services provided by these entities. Design/methodology/approach – The study involved both the Portuguese maritime t…

The effect of shipping knowledge and absorptive capacity on organizational in…

Abstract Purpose – The purpose of this paper is to examine what types of shipping knowledge are crucial in order for shipping companies to survive in dynamic business environment, and to investigate how the shipping knowledge affects the company’s performance (i.e. organizational innovation and logistics value). This paper also diagnoses the moderating effect of absorptive capacity on the …

Value recovery network design for product returns

Abstract Purpose – The purpose of this paper is to use a conceptual model from literature for designing value recovery (VR) networks for three categories of post-consumer product returns. Design/methodology/approach – A bi-level optimization model is developed to determine the disposition decision for refrigerators, washing machines and passenger cars in the Indian context using data for p…

The Chinese Wholesale Shirt Laundries of New York

Here in the quiet hours of my life, I write this short story for which I give much credit to my wife Ying-Lun for this opportunity and for her advice, interpretations and giving me the understanding, time, patience, love and “quiet time” needed to accomplish this writing that I have longed to do for so many years. I dedicate this book to my wife Ying-Lun Ng Fletcher. and To Dr. David C. Wyl…

Linking a service-driven market orientation to service quality

Abstract Purpose – The purpose of this research is to empirically develop a service-driven market orientation construct and test its relationships with service quality. Design/methodology/approach – The researcher employs Critical Incident Technique to generate items for the survey instrument. Then, the quantitative-based descriptive research uses structured questionnaires to capture the …

Multimodal supply chains: iron ore from Australia to China

Abstract Purpose – This paper aims to analyse available multimodal transport route variations for iron ore shipments from northwest Australia to northeast China, focusing on a major iron and steel manufacturer. Design/methodology/approach – The research is focused on a case study and uses an established cost model as a framework, for the first time, in the context of heavy bulk cargo ship…

How to supply a frigate

Abstract Purpose – When deploying a frigate to the Gulf of Aden as a part of the Operation Atalanta, the Norwegian Defence outsourced logistics to a TPL provider. The purpose of this paper is to explore the cooperation between the Defence and the TPL provider during the operation. Design/methodology/approach – A qualitative design was chosen. Semi-structured interviews were combined with r…

Managing airborne relief during international disasters

Abstract Purpose – The purpose of this paper is to highlight the need for an entity to manage airborne relief when a nation’s civil aviation authorities are overwhelmed or incapacitated due to a major rapid-onset disaster. Design/methodology/approach – The paper examines why relief airflow management was so vital during the 2010 Haiti earthquake and how this management was accomplished. …

Change for the better via ISO 9000 and TQM

Abstract The fundamentals of TQM are revisited for providing a relevant perspective on business excellence. Judging from the experience of the Japanese TQM movement, there is a need for a step-by-step approach towards TQ. As a result of exploratory research, a model called TQMEX standing for TQM EXcellence model has been developed based on sound TQM practices. The theoretical background, perso…

Information security education in South Africa

Abstract Purpose – The purpose of this paper is to argue that information security should be regarded as a critical cross-field outcome (CCFO). This could assist in narrowing the evident “information security gap” that currently exists in undergraduate information technology/information systems/computer science (IT/IS/CS) curricula at South African universities. Design/methodology/appro…

Community Knowledge Centers for Liberia: meeting Africa’s millennium goals …

Liberia is at the crossroads. Still recovering from a protracted civil war, there is inadequate education, high illiteracy rates particularly for women and where the population is 90 percent food insecure. Libraries are non-existent outside of universities at which libraries are woefully inadequate. Through various initiatives Rutgers University and others are working to help develop a twenty-f…

Issues in moving from web services to service orientation

Abstract Purpose – To carry out a practical experiment into the feasibility of service orientation to achieve a dynamic, late-binding service architecture. Design/methodology/approach – Literature view to provide a foundation in standards and measure anecdotal opinion regarding service orientation. The review informed an architectural design based on real world requirements from a multinat…

Insights from research Evolution towards excellence: use of business excellen…

Summary Purpose – The purpose of this study is to explore the broad issues related to business excellence and the application of such programs. Design/methodology/approach – In brief, this study investigated the use of business excellence programs including the use of the ISO 9000:2000 series of standards, by anadian organizations. The results of a national survey on the use of business …

Estimating the impact of extreme events on crude oil price: An EMD-based even…

The impact of extreme events on crude oil markets is of great importance in crude oil price analysis due to the fact that those events generally exert strong impact on crude oil markets. For better estimation of the impact of events on crude oil price volatility, this study attempts to use an EMD-based event analysis approach for this task. In the proposed method, the time series to be analyzed…

Examining how marginalized stakeholders successfully redress their issues

Abstract Purpose – Can marginalized stakeholders whose issues with the firm are unaddressed because of their resource and legitimacy constraints (low salience) increase their salience by capitalizing on certain inherent properties of their stakeholder environment? The purpose of this paper is to examine this question using a real life case of the Coca-Cola controversy in Kerala, India, where…

Eco-efficiency analysis of industrial system in China: A data envelopment ana…

Eco-efficiency is an instrument for sustainability analysis, indicating how efficient the economic activity is with regard to nature's goods and services. This paper conducts an ecoefficiency analysis for regional industrial systems in China by developing data envelopment analysis (DEA) based models. Using real data of 30 provinces in China, an empirical study is employed to illustrate the patt…

Effect of block width and storage yard layout on marine container terminal pe…

abstract Block widths ranging from two to fifteen rows in a marine container terminal are evaluated by a fully-integrated, discrete event simulation model. Experiments consider dozens of yard configurations and four container terminal settings that are designed to reproduce the microscopic, stochastic, real-time environment at a multiple-berth facility. Results show that the quay crane rate i…

Efficient energy-saving targets for APEC economies

Abstract Energy-saving target ratios (ESTR) for 17 APEC economies during 1991–2000 are computed in a total-factor framework. All nominal variables are transformed into real variables by the purchasing power parity (PPP) at the 1995 price level. The data envelopment analysis (DEA) approach is used to find the energy-saving target (EST) for APEC economies without reducing their maximum potenti…

Do undesirable output and environmental regulation matter in energy efficienc…

abstract Energy use in the production of desirable output often results in the generation of undesirable emission with detrimental impact on the environment, and whose disposal is frequently monitored by public authorities. Previous studies, however, paid little attention to undesirable output and environmental regulation related to its disposal while estimating energy use efficiency. Analysis…

Economic implications for Adriatic seaport regions of further opening of the …

Abstract The article examines the possible implications of climate change for seaport competition and for the local hinterlands of ports of countries that border the Adriatic. The focus is on the effects that further increases in the annual durations over which the Northern Sea Route is navigable will have on costs of shipping between Asian and Europe and, in turn, the effects of this on the v…

Current status and future projections of LNG demand and supplies: A global pr…

abstract An unceasing growth of gas consumption in domestic households, industry, and power plants has gradually turned natural gas into a major source of energy. Main drivers in this development are the technical and economic advantages of natural gas. It is a clean, versatile, and easily controllable fuel. On this basis, natural gas is often considered the form of energy that will be the ‘…

Complementarities and alignment of information systems management and supply …

Kee-Hung Lai is an Associate Professor with research interest in logistics management in the Department of Logistics and Maritime Studies, The Hong Kong Polytechnic University. He has co-authored three books and his research papers have been accepted or published by various journals such as Industrial Marketing Management, Journal of Business Logistics, Omega and others. T.C. Edwin Cheng is Cha…

E-logistics and the natural environment

Abstract Organizations realize that a strong supporting logistics or electronic logistics (e-logistics) function is an important organizational offering from both the commercial and the consumer perspective. The implications of e-logistics models and practices cover the forward and reverse logistics functions of organizations. They also have a direct and profound impact from an environmental …

Becoming a Manager in Nonprofit Human Service Organizations: Making the Trans…

Abstrack The transition from direct service to management in human service organizations requires newly promoted managers to engage in significant role transformation that calls into question their self-concept and identity. This analysis draws upon the for-profit and nonprofit literature to construct a conceptual model of managerial identity formation. The model is then applied to a case vign…

The importance of country-of-origin information and perceived product quality…

Abstrack There has been a proliferation of studies on product perceptions based on the country of origin. Most of these studies were conducted in western or developed countries. Studies in the less developed nations are still scarce, especially research conducted in the former Soviet Union. With the disintegration of the Soviet Union, the former Soviet republics offer vast new market opportu…

Management development through self managed learning: the case of West Sussex…

The Advanced Management Development Programme (AMDP) was introduced by West Sussex County Council, UK, in 1999. The programme runs in partnership with the University of Chichester, which offer a Post Graduate Diploma in Strategic Management on completion of the programme. Since the commencement of the programme, 134 West Sussex County Council Managers have taken part with a further 14 managers …

Directional distance functions and environmental regulation

Abstract In this paper we use directional technology distance functions to evaluate the impact of environmental regulations on firms’ performance. Following Fa¨re et al. [Fa¨re, R., Grosskopf, S., Lovell, C.A.K., Pasurka, C., 1989. Multilateral productivity comparisons when some outputs are undesirable: a nonparametric approach. The Review of Economics and Statistics 71, 90–98.], we cons…

Comparative analysis of group scheduling heuristics in a flow shop cellular s…

Introduction Most research on group scheduling in cellular manufacturing has been studied in an environment that permits early shipments. In reality, many customers now forbid early shipments as part of the implementation of the just-in-time (JIT) approach to manufacturing[1-3]. This study compares the performance of group scheduling heuristics in two types of order shipment environments under…

Changing paradigms? Rural communities, agriculture, and corporate and civic m…

Purpose – The purpose of this paper is to examine a model of corporate and civic communities as it relates to change in rural Atlantic Canada. The aim is to frame questions elevant to what appears tobe a situation of changing paradigms. Design/methodology/approach – This paper is largely conceptual. An exploration of Lyson’s model of corporate and civic communities, review of selected Atl…

Fighting Over Forest: Toward a Shared Analysis of Livelihood Conflicts and Co…

Conflicts undermine forest-based livelihoods for the rural poor. Conflict management is key to preventing such conflicts. This article analyzes actor perceptions of forestand tree-related conflicts and conflict management in Ghana’s high forest zone. It also assesses a phased methodology that promotes shared problem definition and ownership of recommendations on conflict resolution strategies…

Chinese regional industrial energy efficiency evaluation based on a DEA model…

abstract Data envelopment analysis (DEA) has recently become a popular method in measuring energy efficiency at the macro-economy level. However, previous studies are limited in that they failed to consider the issues of undesirable outputs and minimisation of energy consumption. Thus, this study considers both factors in measuring Chinese industrial energy efficiency and investigates the maxi…

Freight logistics in the New Zealand context

Abstract It is well known that within an economic region, shippers' practice of logistics is shaped significantly by various factors, such as transportation regulation. The precise purpose of this paper is to describe these factors and their influence on logistics practice in the New Zealand context. Discusses the various modes of domestic freight transport, as well as the deregulation and pr…

Exploiting the concept of a manufacturing system part IV The innovative actio…

Abstract Purpose – The purpose of this paper is to describe in detail how “process knowledge worker” based task forces can enable effective business process improvement (BPI). This successful methodology involves innovation (I), action learning (AL), and extends throughout the organisation (O). The authors show that the resultant IALO is a repeatable and transferable approach to sustaina…