Becoming a Manager in Nonprofit Human Service Organizations: Making the Trans…

Abstrack The transition from direct service to management in human service organizations requires newly promoted managers to engage in significant role transformation that calls into question their self-concept and identity. This analysis draws upon the for-profit and nonprofit literature to construct a conceptual model of managerial identity formation. The model is then applied to a case vign…

The importance of country-of-origin information and perceived product quality…

Abstrack There has been a proliferation of studies on product perceptions based on the country of origin. Most of these studies were conducted in western or developed countries. Studies in the less developed nations are still scarce, especially research conducted in the former Soviet Union. With the disintegration of the Soviet Union, the former Soviet republics offer vast new market opportu…

Management development through self managed learning: the case of West Sussex…

The Advanced Management Development Programme (AMDP) was introduced by West Sussex County Council, UK, in 1999. The programme runs in partnership with the University of Chichester, which offer a Post Graduate Diploma in Strategic Management on completion of the programme. Since the commencement of the programme, 134 West Sussex County Council Managers have taken part with a further 14 managers …

Directional distance functions and environmental regulation

Abstract In this paper we use directional technology distance functions to evaluate the impact of environmental regulations on firms’ performance. Following Fa¨re et al. [Fa¨re, R., Grosskopf, S., Lovell, C.A.K., Pasurka, C., 1989. Multilateral productivity comparisons when some outputs are undesirable: a nonparametric approach. The Review of Economics and Statistics 71, 90–98.], we cons…

Comparative analysis of group scheduling heuristics in a flow shop cellular s…

Introduction Most research on group scheduling in cellular manufacturing has been studied in an environment that permits early shipments. In reality, many customers now forbid early shipments as part of the implementation of the just-in-time (JIT) approach to manufacturing[1-3]. This study compares the performance of group scheduling heuristics in two types of order shipment environments under…

Changing paradigms? Rural communities, agriculture, and corporate and civic m…

Purpose – The purpose of this paper is to examine a model of corporate and civic communities as it relates to change in rural Atlantic Canada. The aim is to frame questions elevant to what appears tobe a situation of changing paradigms. Design/methodology/approach – This paper is largely conceptual. An exploration of Lyson’s model of corporate and civic communities, review of selected Atl…

Fighting Over Forest: Toward a Shared Analysis of Livelihood Conflicts and Co…

Conflicts undermine forest-based livelihoods for the rural poor. Conflict management is key to preventing such conflicts. This article analyzes actor perceptions of forestand tree-related conflicts and conflict management in Ghana’s high forest zone. It also assesses a phased methodology that promotes shared problem definition and ownership of recommendations on conflict resolution strategies…

Chinese regional industrial energy efficiency evaluation based on a DEA model…

abstract Data envelopment analysis (DEA) has recently become a popular method in measuring energy efficiency at the macro-economy level. However, previous studies are limited in that they failed to consider the issues of undesirable outputs and minimisation of energy consumption. Thus, this study considers both factors in measuring Chinese industrial energy efficiency and investigates the maxi…

Freight logistics in the New Zealand context

Abstract It is well known that within an economic region, shippers' practice of logistics is shaped significantly by various factors, such as transportation regulation. The precise purpose of this paper is to describe these factors and their influence on logistics practice in the New Zealand context. Discusses the various modes of domestic freight transport, as well as the deregulation and pr…

Exploiting the concept of a manufacturing system part IV The innovative actio…

Abstract Purpose – The purpose of this paper is to describe in detail how “process knowledge worker” based task forces can enable effective business process improvement (BPI). This successful methodology involves innovation (I), action learning (AL), and extends throughout the organisation (O). The authors show that the resultant IALO is a repeatable and transferable approach to sustaina…

Building solid foundations

G iven its severity, it’s hardly surprising that the recent worldwide recession continues to be the focal point of much analysis. Financial meltdown, together with the crumbling of asset markets and world trade, ensured that few economies escaped its destructive effects. But many bailouts and fiscal stimulus packages later, it would seem that the recovery is finally under way. That stock mar…

Exploring critical factors in China’s manufacturing technology innovation B…

Abstract Purpose – The purpose of this paper is to explore what critical factors influenced the technological innovation of China’s manufacturing enterprises. Design/methodology/approach – The authors took CNR Dalian Locomotive & Rolling Stock Company Ltd as a case and used data coding method with ROST CM6.0, including three steps, open coding, axial coding and selective coding. Finding…

BRICOland brands: the rise of the new multinationals

ver the last half-century, most of the best-recognized global brands have been headquartered in developed countries. In the last dozen years, new brands such as South Korea’s Samsung and Brazil’s Embraer have carved big names for themselves. Here is how the line-up of the world’s power brands will change over the next few decades. Amid the current global slump, many of the world’s blu…

Effective dynamic capabilities in complex product systems: experiences of loc…

Abstract Purpose – The purpose of this paper is to explore effective dynamic capabilities for new product development project in complex product systems (CoPS) industries. This paper focuses on developing an exploratory framework for understanding dimensions of dynamic capabilities in CoPS distinguished from mass-produced goods.

Environmentally responsive supply chains Learnings from the Indian auto sector

Abstract Purpose – The arrival of global manufacturers has brought about new challenges such as environmental concerns and sustainability of supply chains. The purpose of this paper is to identify implementation level, major drivers, various practices and performance of environmentally and socially-conscious supply chain management (SCM) in the context of the automobile industry in India.

Do task- and relation-oriented customers co-create a better quality of service?

Abstract Purpose – The purpose of this paper is to explore how task- and relation-oriented customers co-create high quality services with frontline employees from the perspective of customer-dominant (C-D) logic. Design/methodology/approach – The authors reviewed the service management literature and identified a number of critical components that help service providers understand the psyc…

Economic costs of firm-level information infrastructure failures Estimates fr…

Abstract Purpose – This paper presents a method for estimating the macro-economic cost of a firm-level information system disruption within a supply chain. Design/methodology/approach – The authors combine field study estimates with a Leontief-based input-output model to estimate the macro-economic costs of a targeted internet outage that disrupts the supply chain.

Customer intentions to invoke service guarantees Do excellence in service rec…

Abstract Purpose – Many service providers feel confident about their service quality and thus offer service guarantees to their customers. Yet service failures are inevitable. As guarantees can only be invoked when customers report service failures, firms are given the opportunity to redress the original failure potentially influencing customer outcomes. The purpose of this paper is to prov…

European Monetary Union: the need for a contingency strategy within the retai…

Abstract The decision on which countries will participate in European Monetary Union (EMU) is to take place as early as possible in 1998, with the final run-in, regarding the technicalities of introducing a single currency, starting on 1 January 1999. With this timetable in mind, examines some of the major issues which will have to be confronted by UK retailers. Even if the UK Government decid…

China’s exports in a world of increasing oil prices

Abstract Purpose – This paper aims to examine the impact of oil prices on trade’s sensitivity to distance. Furthermore, it seeks to investigate if the nature of trade and the type of goods have a mediating role on the oil prices’ impact on trade. Design/methodology/approach – A set of gravity models are estimated on a unique panel dataset from China Customs Statistics that reports tra…

Does efficiency matter? Examining the efficiency-profitability link in the US…

Abstract Purpose – The purpose of this paper is to examine the link between efficiency and profitability in the US specialty retailers and food consumer stores using cross-sectional data for the year 2007. Design/methodology/approach – This study uses a non-parametric data envelopment analysis (DEA) approach to measure the relative efficiency of 45 retailers in the USA. The study also qu…

Chinese and Indian firms in Europe: characteristics, impacts and policy impli…

Abstract Purpose – Among emerging countries’ foreign direct investment (FDI) in Europe, the Chinese and the Indian ones are the more relevant. Therefore, the paper focuses on Chinese and Indian affiliates in Europe, with a twofold purpose: to shed light on their characteristics and behaviour and to analyse some policy issues in the EU stemming from their arrival to Europe. Design/methodol…

Determinants and consequences of consumer satisfaction with self-service tech…

Abstract Purpose – The purpose of this study is to investigate the antecedents and consequences of consumer satisfaction with the use of self-service technology (SST) in a retail setting. Design/methodology/approach – In cooperation with a survey firm, a total of 424 respondents were collected from among consumers who had experience of using multimedia kiosks at convenience stores in Tai…

Economics of a Nordic paper mill: case study

Abstract Purpose – The purpose of this paper is to reveal how the prices, costs, and logistics develop in the case mill and how these variables correlate with profits, and finally to give suggestions for improvements. Design/methodology/approach – A typical Finnish paper mill is selected for the basis of the case study. The complete data for the mill for the years 2001 to 2007 at a monthly…

Environmental assessment of shipment release policies

Abstract Purpose – A program of shipment consolidation (SCL) is the purposeful intervention by management to regularly combine several small shipments so that a larger load may be dispatched on the same vehicle. SCL decisions traditionally have been based upon minimization of total logistics costs (inventory plus transportation). The paper aims to answer the following research question: give…

CHINDIA – the changing times of China and India bilateral relations

Abstract Purpose – China and India are pursuing cooperative arrangements while simultaneously maintaining their own independence, especially with respect to foreign policy. Today, decisions about cooperation are made on a case-by-case basis, opting for cooperation when necessary and competition where this strategy is justified. Maintaining a balance in a contradiction-ridden relationship i…

Case pack quantity’s effect on retail market share An examination of the ba…

Abstract Purpose – The purpose of this study is to investigate the impact of a key logistics and distribution variable, case pack quantity, on a consumer packaged goods (CPG) manufacturing firm’s performance. The paper builds theory with respect to case pack quantity’s dichotomous impact on the retail shelf replenishment process and subsequent impact on market share depending on product …

Characteristics of the information content in business sentiment surveys

Abstract Purpose – The purpose of this manuscript is to quantify exactly how much information and/or predictive content is contained in business sentiment surveys. Design/methodology/approach – This paper uses techniques drawn from information theory econometrics, and more specifically the theory of information entropy, to characterize the predictive content of business sentiment surveys. …

Comparative efficiencies of specialty coffee retailers from the perspectives …

Abstract Purpose – The purpose of this paper is to illuminate light on the assessment of operating efficiency of specialty coffee retailers from the perspective of socially responsible global sourcing. This paper evaluates the impact of socially responsible sourcing on the operating efficiencies of specialty coffee retailers before and after implementing fair-trade practices and compares th…

Capital owners, entrepreneurs and managers: a Marshallian scheme

Abstract Purpose – The reader of Alfred Marshall writings confronts a variety of businessmen portraits that coexist along his epoch. The purpose of this paper is to describe Marshall’s understanding of the capitalist-owner concept, the way in which access to capital determined the emerging role played by entrepreneurs, the differences between entrepreneurs and managers in order to expose …

Big bangs and cold wars The British industrial relations tradition after Dono…

Purpose – The purpose of this paper is to provide a brief and partial overview of some of the issues and authors that have dominated British industrial relations research since 1965. It is cast in terms of that year being the astronomical Big Bang from which all else was created. It traces a spectacular growth in academic interest and departments throughout the 1970s and 1980s, and then comme…

Board process attributes and company performance of family-owned businesses i…

Abstract Purpose – This paper aims to investigate the relationship between board process attributes and company performance of family-owned companies within an emerging country context. Design/methodology/approach – A survey questionnaire was developed and conducted on a sample of privately-held Turkish companies where a total of 386 usable questionnaires were returned. From the original …

ANALISA DETEKSI KECELAKAAN KAPAL DENGAN MENGGUNAKAN METODE FAULT TREE ANALISY…

ABSTRAK Melakukan analisa deteksi kecelakaan pada kapal bisa disebabkan oleh beberapa faktor, seperti kerusakan ada sistem kapal, mesin, cuaca, alam/lingkungan serta manusia itu sendiri dan lain – lain sebagainya. Untuk melakukan analisa deteksi kecelakaan pada kapal dalam hal ini tabrakan antar kapal secara dini maka diperlukannya informasi seperti panjang kapal, jarak antar kapal, radius …

A Review of Russian Ice-Breaking Tariff Policy on the Northern Sea Route 1991…

ABSTRACT. In recent years, interest in the economic potential of the Arctic has been mounting, facilitated by environmental developments caused by climate change. In this context, the viability of shipping in Arctic waters is pivotal. This article explores the interplay of market considerations and the non-market drivers (climatic, navigational and political components) regarding the viability …

Bullying and risk-perception as health hazards on oil rigs

Abstract Purpose – The purpose of this paper is to investigate the relative impact of workplace bullying and risk perception on the mental health among employees in safety critical organisations. The paper also aims to examine whether self-esteem moderates the relationship between bullying and risk perception as stressors and mental health as an outcome variable.

Assessing the cultural intelligence and task performance equation Mediating r…

Abstract Purpose – Organizations in India are multicultural in nature. In this context, cultural intelligence is a tool, which can increase an individual’s ability to interact with people outside his/her culture. The purpose of this paper is to analyze the impact of cultural intelligence on task performance as well as to investigate the mediating role of cultural adjustment between the two.

Assessment of supplier quality performance of computer manufacturing industry…

Abstract Purpose – The purpose of this paper is to establish an integrated model of Analytic Network Process (ANP) and Decision-Making Trial and Evaluation Laboratory (DEMATEL), to assist enterprises to process supplier quality performance rating and comparison and find the core improvement direction to create the value of all supply chain members.

Bank asset allocation: the effectiveness of market monitoring

Abstract Purpose – The purpose of this paper is to study the effectiveness of market discipline on banks’ risk-taking behavior based on how swiftly banks respond to market information. Design/methodology/approach – A simplified incentive model provides the necessary justification for two types of market disciplines: first, monitoring by uninsured market participants, and second, risk p…

Are freight futures markets efficient? Evidence from IMAREX

a b s t r a c t The International Maritime Exchange (IMAREX) is the leading regulated marketplace for trading and clearing shipping freight derivatives. We investigate for the first time whether the IMAREX freight futures market is efficient over the daily and weekly horizons. To this end, we address the question in both a statistical setting and an economic setting by employing an extensive d…

An investigation into hospitality cruise ship work through the exploration of…

Abstract Purpose – The purpose of this paper is to investigate, through metaphor analysis, the complex nature of the work undertaken by waiters and pursers on-board cruise ships. This is an under-researched field and empirical research has produced some interesting perceptions that these groups of workers have of themselves, of others, and of the world in which they work and live. Design/met…

An integrated performance evaluation of financial holding companies in Taiwan

abstract There has been a worldwide trend for financial institutions to become larger in scale and more diversified in scope, with Taiwan being no exception. Fourteen financial holding companies (FHCs) have each begun to function as a management umbrella in Taiwan by investing in different types of financial services such as banking, insurance, and securities. This paper focuses on this local…

Application of DEA in analyzing a bank’s operating performance

abstract This article takes 117 branches of a certain bank in Taiwan in 2006 as the research subject and introduces ata envelopment analysis (DEA) to evaluate the operating performances of business units of this bank to provide the reference for a bank’s managers in determining operation strategies. The result indicates that, in overall technical efficiency, the case bank has many inefficien…

Building sustainability in logistics operations: a research agenda

Abstract Purpose – The purpose of this study is to examine the current state of sustainability efforts within the field of supply chain management, more specifically supply chain logistics operations, and to identify opportunities and provide recommendations for firms to follow sustainable operations. This study also aims to stimulate further research within the area of sustainable logistics…

Cameroon reached the heavily indebted poor countries (HIPC) initiative: expec…

Abstract Purpose – This paper aims to focus on the expectations and predicaments of Cameroonian civil servants two years after the country reached its completion point of the Heavily Indebted Poor Countries (HIPC) initiative.

Boozing or branding? Measuring the effects of free wine tastings at wine shops

Abstract Purpose – The purpose of this paper is to focus on both the sales effects of free wine tastings and the effects on attitudes towards future purchases four weeks after the tastings. Design/methodology/approach – Store scanner data for the four weeks before and after each of ten wine tastings are used to measure the effect tastings had on sales. A total of 170 consumers, who attende…

Customer orientation and future market focus in NSD

Abstract Purpose – The aim of this paper is to investigate the differential effect of customer orientation and future market focus on organization inertia and firm innovativeness of small and medium-sized enterprises (SMEs) in the business-to-business service industry. It is motivated by the observation that small and medium-sized service firms’ proxy to customers may lead to incremental s…

A two-step estimator for large approximate dynamic factor models based on Kal…

Abstract This paper shows consistency of a two step estimation of the factors in a dynamic approximate factor model when the panel of time series is large (n large). In the first step, the parameters of the model are estimated from an OLS on principal components. In the second step, the factors are estimated via the Kalman smoother. The analysis develops the theory for the estimator considered…

A slacks-based measure of efficiency in data envelopment analysis

Edisi

ResearchGate

ISBN/ISSN

-

Deskripsi Fisik

13 halaman

Judul Seri

A slacks-based measure of efficiency in data envelopment analysis

No. Panggil

ATC PO KAO a

Application of fuzzy QFD for enabling agility in a manufacturing organization…

Abstract Purpose – The purpose of this paper is to report on research in which a fuzzy quality function deployment (QFD) approach has been used for enhancing agility improvement of a traditional manufacturing organization. Design/methodology/approach – QFD approach incorporated with fuzzy logic was used for scientific prioritization of agile decision domains, agile attributes and agile en…

Business improvement using organisational goals, Riva technique and e-busines…

Abstract Purpose – The purpose of this paper is to examine how to achieve business improvement using clear organisational goals and well-communicated vision, together with a powerful process modelling technique and an analysis of the adopted e-business development stages