Community Knowledge Centers for Liberia: meeting Africa’s millennium goals …

Liberia is at the crossroads. Still recovering from a protracted civil war, there is inadequate education, high illiteracy rates particularly for women and where the population is 90 percent food insecure. Libraries are non-existent outside of universities at which libraries are woefully inadequate. Through various initiatives Rutgers University and others are working to help develop a twenty-f…

Issues in moving from web services to service orientation

Abstract Purpose – To carry out a practical experiment into the feasibility of service orientation to achieve a dynamic, late-binding service architecture. Design/methodology/approach – Literature view to provide a foundation in standards and measure anecdotal opinion regarding service orientation. The review informed an architectural design based on real world requirements from a multinat…

Becoming a Manager in Nonprofit Human Service Organizations: Making the Trans…

Abstrack The transition from direct service to management in human service organizations requires newly promoted managers to engage in significant role transformation that calls into question their self-concept and identity. This analysis draws upon the for-profit and nonprofit literature to construct a conceptual model of managerial identity formation. The model is then applied to a case vign…

The importance of country-of-origin information and perceived product quality…

Abstrack There has been a proliferation of studies on product perceptions based on the country of origin. Most of these studies were conducted in western or developed countries. Studies in the less developed nations are still scarce, especially research conducted in the former Soviet Union. With the disintegration of the Soviet Union, the former Soviet republics offer vast new market opportu…

Management development through self managed learning: the case of West Sussex…

The Advanced Management Development Programme (AMDP) was introduced by West Sussex County Council, UK, in 1999. The programme runs in partnership with the University of Chichester, which offer a Post Graduate Diploma in Strategic Management on completion of the programme. Since the commencement of the programme, 134 West Sussex County Council Managers have taken part with a further 14 managers …

Freight logistics in the New Zealand context

Abstract It is well known that within an economic region, shippers' practice of logistics is shaped significantly by various factors, such as transportation regulation. The precise purpose of this paper is to describe these factors and their influence on logistics practice in the New Zealand context. Discusses the various modes of domestic freight transport, as well as the deregulation and pr…

Exploiting the concept of a manufacturing system part IV The innovative actio…

Abstract Purpose – The purpose of this paper is to describe in detail how “process knowledge worker” based task forces can enable effective business process improvement (BPI). This successful methodology involves innovation (I), action learning (AL), and extends throughout the organisation (O). The authors show that the resultant IALO is a repeatable and transferable approach to sustaina…

Effective dynamic capabilities in complex product systems: experiences of loc…

Abstract Purpose – The purpose of this paper is to explore effective dynamic capabilities for new product development project in complex product systems (CoPS) industries. This paper focuses on developing an exploratory framework for understanding dimensions of dynamic capabilities in CoPS distinguished from mass-produced goods.

Environmentally responsive supply chains Learnings from the Indian auto sector

Abstract Purpose – The arrival of global manufacturers has brought about new challenges such as environmental concerns and sustainability of supply chains. The purpose of this paper is to identify implementation level, major drivers, various practices and performance of environmentally and socially-conscious supply chain management (SCM) in the context of the automobile industry in India.

Do task- and relation-oriented customers co-create a better quality of service?

Abstract Purpose – The purpose of this paper is to explore how task- and relation-oriented customers co-create high quality services with frontline employees from the perspective of customer-dominant (C-D) logic. Design/methodology/approach – The authors reviewed the service management literature and identified a number of critical components that help service providers understand the psyc…

Economic costs of firm-level information infrastructure failures Estimates fr…

Abstract Purpose – This paper presents a method for estimating the macro-economic cost of a firm-level information system disruption within a supply chain. Design/methodology/approach – The authors combine field study estimates with a Leontief-based input-output model to estimate the macro-economic costs of a targeted internet outage that disrupts the supply chain.

Customer intentions to invoke service guarantees Do excellence in service rec…

Abstract Purpose – Many service providers feel confident about their service quality and thus offer service guarantees to their customers. Yet service failures are inevitable. As guarantees can only be invoked when customers report service failures, firms are given the opportunity to redress the original failure potentially influencing customer outcomes. The purpose of this paper is to prov…

European Monetary Union: the need for a contingency strategy within the retai…

Abstract The decision on which countries will participate in European Monetary Union (EMU) is to take place as early as possible in 1998, with the final run-in, regarding the technicalities of introducing a single currency, starting on 1 January 1999. With this timetable in mind, examines some of the major issues which will have to be confronted by UK retailers. Even if the UK Government decid…

China’s exports in a world of increasing oil prices

Abstract Purpose – This paper aims to examine the impact of oil prices on trade’s sensitivity to distance. Furthermore, it seeks to investigate if the nature of trade and the type of goods have a mediating role on the oil prices’ impact on trade. Design/methodology/approach – A set of gravity models are estimated on a unique panel dataset from China Customs Statistics that reports tra…

Does efficiency matter? Examining the efficiency-profitability link in the US…

Abstract Purpose – The purpose of this paper is to examine the link between efficiency and profitability in the US specialty retailers and food consumer stores using cross-sectional data for the year 2007. Design/methodology/approach – This study uses a non-parametric data envelopment analysis (DEA) approach to measure the relative efficiency of 45 retailers in the USA. The study also qu…

Chinese and Indian firms in Europe: characteristics, impacts and policy impli…

Abstract Purpose – Among emerging countries’ foreign direct investment (FDI) in Europe, the Chinese and the Indian ones are the more relevant. Therefore, the paper focuses on Chinese and Indian affiliates in Europe, with a twofold purpose: to shed light on their characteristics and behaviour and to analyse some policy issues in the EU stemming from their arrival to Europe. Design/methodol…

Determinants and consequences of consumer satisfaction with self-service tech…

Abstract Purpose – The purpose of this study is to investigate the antecedents and consequences of consumer satisfaction with the use of self-service technology (SST) in a retail setting. Design/methodology/approach – In cooperation with a survey firm, a total of 424 respondents were collected from among consumers who had experience of using multimedia kiosks at convenience stores in Tai…

Economics of a Nordic paper mill: case study

Abstract Purpose – The purpose of this paper is to reveal how the prices, costs, and logistics develop in the case mill and how these variables correlate with profits, and finally to give suggestions for improvements. Design/methodology/approach – A typical Finnish paper mill is selected for the basis of the case study. The complete data for the mill for the years 2001 to 2007 at a monthly…

Environmental assessment of shipment release policies

Abstract Purpose – A program of shipment consolidation (SCL) is the purposeful intervention by management to regularly combine several small shipments so that a larger load may be dispatched on the same vehicle. SCL decisions traditionally have been based upon minimization of total logistics costs (inventory plus transportation). The paper aims to answer the following research question: give…

Case pack quantity’s effect on retail market share An examination of the ba…

Abstract Purpose – The purpose of this study is to investigate the impact of a key logistics and distribution variable, case pack quantity, on a consumer packaged goods (CPG) manufacturing firm’s performance. The paper builds theory with respect to case pack quantity’s dichotomous impact on the retail shelf replenishment process and subsequent impact on market share depending on product …

Characteristics of the information content in business sentiment surveys

Abstract Purpose – The purpose of this manuscript is to quantify exactly how much information and/or predictive content is contained in business sentiment surveys. Design/methodology/approach – This paper uses techniques drawn from information theory econometrics, and more specifically the theory of information entropy, to characterize the predictive content of business sentiment surveys. …

Comparative efficiencies of specialty coffee retailers from the perspectives …

Abstract Purpose – The purpose of this paper is to illuminate light on the assessment of operating efficiency of specialty coffee retailers from the perspective of socially responsible global sourcing. This paper evaluates the impact of socially responsible sourcing on the operating efficiencies of specialty coffee retailers before and after implementing fair-trade practices and compares th…

Cameroon reached the heavily indebted poor countries (HIPC) initiative: expec…

Abstract Purpose – This paper aims to focus on the expectations and predicaments of Cameroonian civil servants two years after the country reached its completion point of the Heavily Indebted Poor Countries (HIPC) initiative.

An analysis of the South Korean automotive, shipbuilding and steel industries

Introduction In addition to the outstanding success of the Japanese industry, a number of other Asian countries are emerging as the new power-houses of manufacturing. Over the past ten years the South Korean industry has developed as a major exporter of manufactured goods and has become the second most productive manufacturing nation in Asia after Japan. In a number of markets the South Korea…

Adapting smart specialisation to a micro-economy – the case of MaltaAdaptin…

Abstract Purpose – The purpose of this paper is to set out the process by which a smart specialisation strategy was developed for a small, peripheral economy in the European Union, the Republic of Malta. It assesses the applicability of the approach in the context of a micro-economy with an industrial structure based on a small number of foreign direct investments and a predominance of mic…

A survey of data envelopment analysis in energy and environmental study

Abstract Data envelopment analysis has gained great popularity in energy and environmental (E&E) modeling in recent years. In this paper, we present a literature survey on the application of data envelopment analysis (DEA) to E&E studies. We begin with an introduction to the most widely used DEA techniques, which is followed by a classification of 100 publications in this field. The main featu…

A rolling stone gathers no moss: prevent your strategic plan from stagnating

Just as a rolling stone gathers no moss, a strategic plan that’s actually used will gather no dust. Too often, companies devote time and energy to developing strategic plans, only to never look at them again once they have been printed out. This article explains the critical importance of actually using and implementing your company’s strategic plan, and offers practical tips for avoiding…

A non-structural test for competition in the container liner shipping industry

The liner shipping industry has experienced fundamental changes in recent years due to globalization, deregulation, horizontal/vertical integration, (increased) cooperation, rationalization, developments in information technology, consolidation and increased concentration. These developments may affect competition. As in other industries, competition in the (containerized) liner shipping indust…

An Evaluation of Container Development Strategies in the Port of Taichung

Abstract The objective of this study is to examine the container development strategies in the port of Taichung from the viewpoints of carriers, port authorities and shipping academics. The six most important strategic attributes from the all respondents perceptions are Enhancing the services of direct shipping with Mainland China, simplified customs procedures, simplified administrative proce…

Understanding organizational change for alliancing

Abstract Purpose – The purpose of this paper is to examine an organization’s operational alignment in the process of alliance formation. Design/methodology/approach – A literature study was conducted on the strategic importance of assessing and aligning organizations’ operations for alliancing. Furthermore, an instrumental case study was conducted to provide insight in the degree of op…

Towards a Better Understanding of Experience during Trips: Impact on Satisfac…

AbstractPurpose – The purpose of this paper is to reinforce the experiential paradigm from which academics and practitioners currently explain consumer decision making in touristic activities. More specifically, this research brings new insights for understanding consumption experience. The aim is to establish relationships between Experience, Satisfaction, Destination Attachment, as well as …

Time to rethink Norwegian maritime collaboration exercises

Purpose This case study maps the perceived collaboration between public, private, and volunteer organizations during maritime crisis work, with a substantive focus on communication, information flow, and distribution of activities. The exercise studied was held in the far north in Norway. It was estimated to be Europe’s most extensive exercise in 2016. Design The data were collected through …

Service quality in maritime transport: conceptual model and empirical evidence

Abstract Purpose – The purpose of this paper is to extend knowledge on service quality and how it is defined and thus, managed, in the context of maritime transport by proposing and testing a new conceptual model of service quality. Design/methodology/approach – The study used a sample of 197 shipping companies, port operators and freight forwarders/logistics service providers, employing t…

Senses of “shipscapes”: an artful navigation of ship architecture and aes…

Abstract Purpose – In the context of organizational aesthetics, “built environments” remain under-explored. The purpose of this paper is to enter the maritime world of ship architectures to navigate sensory-aesthetic knowledge of a sailor’s place-based memories. Design/methodology/approach – Challenges have been issued to explore the potential for artistic-sensual methodologies to b…

Revisiting the resource-based view on logistics performance in the shipping i…

Abstract Purpose –The purpose of this study is to evaluate empirically the impact of intrafirm resources, interfirm relationships, and logistics service capabilities on logistics performance in the container logistics context. Design/methodology/approach –Factor analysis was employed to identify the key intrafirm resources (i.e. tangible assets and intangible assets), interfirm relation…

Maritime Safety Culture in Europe

Therefore, it was time for the European Union to act and to develop a new concept of safety culture. A parallel can be drawn between the attitude of the International Maritime Organisation (IMO) and the attitude of the European Union. The IMO is well known for promoting and improving safety and also in being reactive to maritime disasters. Now we discover a new philosophy of “anticipating a…

Maritime piracy and the cost of world trade*

Abstract Purpose – The aim of this study is to determine the nature and extent of the threat of global maritime piracy. The cost of global piracy has been estimated at USD15-25 billion, reaching an all-time high in 2011, remaining an ongoing threat to world trade and contributing to high commodity costs.

Knowledge management capability and supply chain management practices in the …

Abstract Purpose – The main goal of this research is to examine the effect of knowledge management capabilities on supply chain management practices and organizational performance in firms, in addition to examining the effect of supply chain management on organizational performance. Design/methodology/approach – To demonstrate the effect of knowledge management capabilities on supply chain…

Impact of Maritime Labour Convention on design of new ships

Abstract Purpose – The Maritime Labour Convention (MLC) embodies standards of existing international maritime labour conventions and recommendations, as well as the fundamental principles to be found in other international labour conventions. The aim of the convention is to address the employment standards of seafarers in the areas of fair wages, contractual terms, working and living condit…

Evaluating the use of alternative maritime power in Taiwan

Abstract Purpose – The purpose of this study is to empirically evaluate the impacts of institutional pressures on the use of alternative maritime power (AMP) and which in turn enhance environmental performance in the maritime shipping context. Design/methodology/approach – Factor analysis was used to identify the key coercive pressure, normative pressure, mimetic pressure, AMP practice and…

Evaluating the supply chain information flow in Egyptian SMEs using six sigma…

Abstract Purpose – There is a great deal of concern among the Egyptian economy that small- and medium-sized enterprises’ (SMEs’) potentials are not fully used although they dominate it and contribute to its success. The question is what challenges are preventing those SMEs from performing efficiently. This research aims to focus on examining the issues regarding the supply chain of Egypt…

Australian Association for Maritime History

The major problems with this work centre upon the author's failure to provide it with a coherent conceptual framework, and a concomitant lack of integration between the component parts of the book. The author states his objectives, but the questions posed remain largely unanswered in what is essentially a series of essays about sone aspects of planning in some port cities of early modern Europe…

laporan pelaksanaan kegiatan supply chain (LOGISTIC) management

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17 halaman

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IPC REP 2018 CHA c C.1

Terminal operating systems 2014 : an international market review of current s…

The worldwide market of terminal operating systems is very heterogeneous. It is characterized by many providers each of them offering more than one different product. The range of functions of each product is quite diverse depending on the scope of the product. This market survey is supposed to bring transparency into this market. Therefore public information as well as information derived from…

The Practitioner's Definitive Guide : Safety & Security

The terrorist attacks on September 11, 2001, stunned the world into looking at the issue of security much more seriously. No longer is supply chain security just about controlling theft - the supply chain can be made use of by terrorists and other undesirable elements. In this comprehensive guide for practitioners to the best practices in safety and security, you…

Logistic core operations with SAP : inventory management, warehousing, transp…

Logistic Core Operations with SAP” not only provides an overview of core logistics processes and functionality—it also shows how SAP’s Business Suite covers logistic core operations, what features are supported, and which systems can be used to implement end-to-end processes in the following logistic core disciplines: Procurement, Distribution, Transportation, Warehouse Logistics and Inve…

Maritime logistic : a complete guide to effective shipping and port management

Current globalization and borderless operations in manufacturing are creating a greater demand for international transportation and supply chain logistics. Maritime (shipping and ports) is one of the key components in this business pattern. It is now estimated that approximately 90% of global trading freight moves by ship. As this trade increases it is becoming more important to have a clear un…

The integrated logistics management system: a framework and case study

The purpose of this article is to formulate an integrated framework for distribution firms to establish and so improve their distribution systems. Since information technology is an important prerequisite to good logistics management, integration of information technology with the logistics management concept is presented. In the presentation, relevant Taiwanese practices are covered. Because f…

City Logistics Mapping The Future

This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this pub…

Indonesia Integrated port network

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32 page

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PPT PO ELV i