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The business of corporate learning : insight from practice
Corporate learning functions are now an established part of many of the world's leading multinational firms. In this book, Shlomo Ben-Hur demonstrates how corporate learning can and should have an integral, strategic, role in a company. Based on firsthand experience, Ben-Hur provides a practical guide to setting up or restructuring a corporate learning function w…
- Edisi
- -
- ISBN/ISSN
- 978-1-107-02700-8
- Deskripsi Fisik
- xvi, 230 p., ; 23 cm ; index
- Judul Seri
- -
- No. Panggil
- 658.31 BEN b
Supply Chain Management: Implementation Issues and Research Opportunities
- Edisi
- Vol. 9 Iss 2 pp. 1 - 20
- ISBN/ISSN
- -
- Deskripsi Fisik
- 43 p.
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO PAD s
- Edisi
- Vol. 9 Iss 2 pp. 1 - 20
- ISBN/ISSN
- -
- Deskripsi Fisik
- 43 p.
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO PAD s
Supply Chain Management: More Than a New Name for Logistics
- Edisi
- Vol. 8 Iss 1 pp. 1 - 14
- ISBN/ISSN
- -
- Deskripsi Fisik
- 41 p.
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO PAG s
- Edisi
- Vol. 8 Iss 1 pp. 1 - 14
- ISBN/ISSN
- -
- Deskripsi Fisik
- 41 p.
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO PAG s
Supplier relationship management as a macro business process
Increasingly, supplier relationship management (SRM) is being viewed as strategic, process-oriented, cross-functional, and value-creating for buyer and seller, and a means of achieving superior financial performance. This paper seeks to describe a macro level cross-functional view of SRM and to provide a structure for managing business-to-business relationships to co-create value and increase …
- Edisi
- Vol. 17 Iss 3 pp. 337 - 352
- ISBN/ISSN
- -
- Deskripsi Fisik
- 18 p.
- Judul Seri
- Supply Chain Management: An International Journal
- No. Panggil
- ATC LO SCH s
Measuring and Selling the Value of Logistics
In order to receive adequate rewards for the firm's innovations and performance in logistics, managers have to measure and sell the value that is being provided to customers. Value, once determined, must be sold to customers and also to top management within the firm. There are several value metrics mentioned in the literature, ranging in financial sophistication from customer satisfaction to s…
- Edisi
- Vol. 11 Issue: 1, pp.1-18
- ISBN/ISSN
- -
- Deskripsi Fisik
- 21 p .
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO BUR m
Becoming a “world class” company with logistics service quality
A “world class” organization must provide high levels of logistics service quality to customers. Knowledge of customer expectations and an understanding of the firm's performance on logistics service attributes relative to competitors are vital to achieving service excellence. Research studies in four industries identify the most important logistics service attributes in business‐to‐bus…
- Edisi
- Vol. 3 Issue: 1, pp.73-81
- ISBN/ISSN
- -
- Deskripsi Fisik
- 12 p.
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO LAM b
Segmentation of markets based on customer service
Customer service represents a significant opportunity for segmenting markets. This article reviews the importance of customer service and the conceptual issues associated with segmenting industrial markets on the basis of customer service. A methodology is presented which can be used by managers to classify a market into segments with different customer service needs. Empirical results from a h…
- Edisi
- Vol. 20 Issue: 7, pp.19-27
- ISBN/ISSN
- -
- Deskripsi Fisik
- 12 p.
- Judul Seri
- International Journal of Physical Distribution & Logistics Management
- No. Panggil
- ATC LO SHA s
The product development and commercialization process
Product development and commercialization is the supply chain management process that provides structure for developing and bringing to market new products jointly with customers and suppliers. Effective implementation of the process not only enables management to coordinate the efficient flow of new products across the supply chain, but also assists supply chain members with the ramp‐up of m…
- Edisi
- Vol. 15 Issue: 1, pp.43-56
- ISBN/ISSN
- -
- Deskripsi Fisik
- 16 p .
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO ROG t
The returns management process
Returns management is the supply chain management process by which activities associated with returns, reverse logistics, gatekeeping, and avoidance are managed within the firm and across key members of the supply chain. The correct implementation of this process enables management not only to manage the reverse product flow efficiently, but to identify opportunities to reduce unwanted returns …
- Edisi
- Vol. 13 Issue: 2, pp.1-18
- ISBN/ISSN
- -
- Deskripsi Fisik
- 22 p.
- Judul Seri
- The International Journal of Logistics Management
- No. Panggil
- ATC LO GAR t
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah