Supply chain networks and service-dominant logic: suggestions for future rese…

The service-dominant (S-D) logic views supply chains as value co-creation networks. These networks promote knowledge growth amongst network members via resource deployment and coordination. The exchange of knowledge and utilization of operant resources among the network members leads to co-created service offerings and value proposals for the end-users, with the ultimate goal of transforming en…

Disentangling customer orientation – executiveperspective

Despite the fact that customer orientation is increasingly used as a strategic guideline to ensure companies’ long-term success, it is too often left at conceptual level without any managerial or executive translation. To address this practical gap, the purpose of the paper is to build an executive perspective on customer orientation through the mechanism of customer value dimensions.

Assessing the intermodal value proposition of shipping lines: attitudes of sh…

Shipping lines generally offer their clients two main value propositions: portto-port and door-to-door transport. In addition, some shipping lines offer a third value proposition in the form of transport up to inland terminals (ILTs). This third value proposition combines maritime and inland transport and is offered to two types of customers: shippers and forwarders. These two customer groups h…

Improving value chain flexibility and adaptability in build-to-order environm…

Given volatile markets, the ability to quickly act is fundamental for companies – in regard to the internal production and to external supply flows in the value network. Related flexibility and adaptability concepts are vague and contradictory. Managerial methods either imply a generic application level or a narrow focus. Thus, the purpose of this paper is to develop a three-step approach to …

Increasing customer value and decreasing distribution costs with merge-in-tra…

A broad product assortment is usually valued highly by customers. However, holding a great number of product variants in inventory increases the costs of a supplier. It is possible to reduce need for warehousing with direct deliveries from manufacturing units, but customer value is reduced when orders are received on several shipments. Merge-in-transit is a distribution method in which goods sh…

Speeding up the progress curve towards effective supply chain management

Introduces a supply chain “health check” procedure successfully applied in the European automotive sector and presents the results for the analysis of 20 trans‐European value streams covering a wide range of first and second tier suppliers. The health check procedure is activated via a quick scan methodology (QSM) requiring execution by a multi‐disciplinary team working on‐site. The d…

Stakeholder perceptions of green marketing: the effect of demand and supply i…

The purpose of this paper is to extend the stream of thought regarding the concept of demand and supply integration (DSI) within the domain of environmental responsibility and green marketing.

The implications of shareholder value planning and management for logistics d…

Much of the literature in the field of logistics and supply management is concerned with the role that should be taken by business activities to add value for the customer and the shareholder. One of the problems currently under discussion is how this may be achieved. Discusses the issues underlying shareholder value management and planning. It proposes that value drivers are identified and …

Measuring and Selling the Value of Logistics

In order to receive adequate rewards for the firm's innovations and performance in logistics, managers have to measure and sell the value that is being provided to customers. Value, once determined, must be sold to customers and also to top management within the firm. There are several value metrics mentioned in the literature, ranging in financial sophistication from customer satisfaction to s…

Vendor development and control: its linkage with demand chain

Explains the linkage of vendor development and control as an integral factor of value on demand chain logistics. Presents a comparison of the traditional purchasing function with vendor development in. Provides the missing link of value chain by demand chain. Describes the supplier integration approach as a competitive corporate strategy in a conceptual synthesis by linking demand chain with or…

Operational collaboration between shippers and carriers in the transportation…

The purpose of this paper is to develop a better understanding of how strategic relationships between firms and environmental context affect operational decisions and how each firm allocates resources to improve overall firm performance.

A supply chain diagnostic tool

How can a third-party logistics (3PL) provider decide whether or not there is a viable opportunity to serve the needs and desires of potential clients? To answer this question, a tool is needed that can help determine if there are problems, inefficiencies, or needed improvements in a client’s, or a potential client’s, supply chain that the 3PL can effectively address. Most diagnostic tools …

Peran human capital, corporate value dan good corporate governance melalui ki…

Perubahan yang terjadi dalam lingkungan bisnis menyebabkan berbagai perusahaan terus berusaha memperbaiki strategi bisnisnya, bertujuan agar bisa bertahan dan mempunyai keunggulan bersaing. Puncak perubahan tersebut dengan dimulainya era bisnis pada era informasi dan era pengetahuan. Pada era ini strategi bisnis yang dipandang cocok diantaranya penerapan sistem pengembangan SDM berbasiskan huma…

Economies of speed in sea transportation

Conventionally, shipping companies have invested in large ships to achieve economies of scale. More recently, high speed ships have been proposed as a means of achieving timely service for customers and improving shipping performance. Yet another solution offered here is to boost the cargo handling speed at port allowing for a higher number of annual round trips. Both the cost efficiency and ti…

A way forward for ship classification and technical services

Classification societies are one of key organizations that promote the highest standards in ship safety and quality shipping. The paper reviews the ship classification industry and identifies what the classification societies can do to add value to the maritime industry more effectively. To meet this objective, an analysis of the five competitive forces is carried out, together with an opinion …

Coopetitive Networks, Knowledge Acquisition And Maritime Logistics Value

Knowledge acquisition may help maritime operators to maximise maritime logistic value. The operators can acquire knowledge through being embedded in a coopetitive (viz. mixture of cooperation and competition) network. This paper aims to examine how effectively maritime logistics operators coordinate the inter-organisational coopetitive relationships in order to acquire knowledge. The paper also…

Optimising end-to-end maritime supply chains : a carbon footprint perspective

The purpose of this paper is to illustrate an optimisation method, and resulting insights, for minimising total logistics-related carbon emissions for end-to-end supply chains.

Optimising end-to-end maritime supply chains: a carbon footprint perspective

The purpose of this paper is to illustrate an optimisation method, and resulting insights, for minimising total logistics-related carbon emissions for end-to-end supply chains.

Value recovery network design for product returns

The purpose of this paper is to use a conceptual model from literature for designing value recovery (VR) networks for three categories of post‐consumer product returns.

The value a 4PL provider can contribute to an organisation

The purpose of this research is to understand the value a fourth-party logistics provider (4PL) can create within an organisation and to identify an appropriate measure of such value creation.

The seven value stream mapping tools

Develops a new value stream or supply‐chain mapping typology. This seven‐map typology is based on the different wastes inherent in value streams. The use of the various tools, either singularly or in combination, is therefore driven by the types of waste to be removed. The tools themselves are drawn from a range of existing functional ghettos such as logistics, operations management and eng…

The general principles of value chain management

Explores the principles of value chain management, as they apply to both public and private products, and explores the impact of e‐commerce and collaborative planning through the Internet on reducing costs and uncertainty in supply chains. Drawing on experience from global initiatives with e‐centreuk, and recent applications within Nestlé UK, makes a plea for simplicity and standardisati…

The convergent carrier: a critical factor in supply chain compression

Due to the increasingly competitive global business environment supply chain compression (reducing or eliminating the number of unnecessary logistical activities in a given supply chain) will be imperative for carriers, shippers and customers. Consequently, a premium will be paid for those carriers that are convergent. That is, convergent carriers performance must exceed expectations regardin…

Role of logistics in enhancing competitive advantage: A value chain framework…

The purpose of this paper is to describe the issues, tradeoffs, and models relating to two important sets of problems that arise in supply chain management – complexities in extended supply chains and network coordination in globally dispersed supply chains. This paper highlights the role of logistics in enhancing the competitiveness of firms that operate a global supply chain.

Role of logistics in enhancing competitive advantage: A value chain framework…

The purpose of this paper is to describe the issues, tradeoffs, and models relating to two important sets of problems that arise in supply chain management – complexities in extended supply chains and network coordination in globally dispersed supply chains. This paper highlights the role of logistics in enhancing the competitiveness of firms that operate a global supply chain.

Lean thinking in the luxury-fashion market: Evidences from an extensive indus…

The capability to overcome tradeoffs among costs, quality and time has become a must in high-margin businesses too. Lean thinking may be a solution, but applications in the luxury-fashion market are still rare. In order to shed light on this apparent contradiction, the purpose of this paper is to identify the key features of the luxury-fashion market that may act as barriers for the adoption of…

Functional/dysfunctional supply chain exchanges

The purpose of this paper is to propose a means-end value chain framework to understand two supply chain party’s values by presenting a value-matching framework.

From goods to solutions: how does the content of an offering affect network c…

This paper aims to adopt service-dominant logic (SDL) to empirically explore network configurations resulting from the provision of goods, goods and services, and solutions.

Financial assessment of a biodiesel value chain: case study of Chiapas, Mexic…

This paper aims to assess the biodiesel value chain produced by the State of Chiapas and, through a financial model, determines its profitability and feasibility as a business.

Expectation and reality in ERP implementation: consultant and solution provid…

This paper aims to analyse expectation and reality in enterprise resource planning implementation from the consultants’ and software vendors’ point of view and process these further as requirements of future IT systems.

Drivers of falling interaction costs in global business networks

The purpose of this paper is to analyse the interactions that are engaged in when specialist organizations collaborate in business networks organized around global value chains. Interaction costs are defined as including transaction costs plus the costs for exchanging information and ideas. The view is forwarded that as interaction costs decrease, potential business partners have greater scope …

Determining the value of information for different partners in the supply chain

The paper aims to define the most beneficial types of information within a supply chain and their level of value for different partners in the supply chain. A secondary objective of this study is to compare the literature focus with the practitioners’ perception concerning the value adding information types and their value level in the supply chains.

Designing the reverse supply chain: the impact of the product residual value

The purpose of this paper is to explore the impact of the product residual value (PRV) and the loss of value over time of returned products in the reverse supply chain configuration. It also examines whether or not the distinction of Fisher’s functional and innovative products holds for the reverse supply chain.

Customer value assessment of pharmaceutical marketing in Taiwan

The purpose of this study is to provide a data mining approach for classifying Taiwanese healthcare institutions based on customer value assessment. Each institution type has developed its own marketing strategy along with relationship management strategies.

An exploration of trust and shared values in UK defence supply networks

This paper aims to develop a “line of sight” between improved military capability through supply network effectiveness to trust and shared values, and test the proposition that the effectiveness of the UK’s military supply network (SN) will reflect the extent of the shared values within that network.

Airlines’ plight: where has all the luggage gone?

The purpose of this paper is to test the use of radio frequency identification (RFID) for improving track and trace of the luggage handling process and to determine potential decreases in operational costs of airports, namely through reduced baggage sorting expenses.

ICT-enabled coordination of dynamic supply webs

Increasingly, two key trends ± value- and cost-conscious customers, and globalization of markets and supply sources ± are shifting the competitive focus from the competitive advantage of firms to competitive advantages of entire supply chains. At the same time, the possibilities for flexibility and coordination inherent in modern information and communication technologies are making it pos…

How to measure the “value” in value chains

The purpose of this paper is to broaden the performance measurements of total supply chain performance.

Applying modern accounting techniques in complex manufacturing

The purpose of this paper is to analyze the applicability of lean accounting and throughput accounting in a company with considerable investments in advanced manufacturing technology (AMT).

Application of the means-end value hierarchy model to understanding logistics…

In the behavioural science areas of psychology and consumer behaviour, the means‐end value hierarchy model has often been applied to understand individuals’ values structures ‐ in particular, the value of a company’s product/ service offering to its customers. Applying the means‐end value hierarchy model in a logistics context, logistics customer value can be thought of as a higher�…

The role of clusters in global maritime value networks

The paper aims to explore the effects of geographic proximity among firms in value networks on service provision and service exchange.

Value chain analysis in consumer focus improvement: A case study of the UK re…

A key vision of tomorrow’s industry is creating supply chains which collaboratively strive on enhancing the value to the end-consumer. The purpose of this paper is to introduce the food value chain analysis (FVCA) methodology for improving consumer focus in the agri-food sector based on the lean paradigm, value stream mapping and value chain analysis (Porter, 1985).

Value attenuation and retail out-of-stocks: A service-dominant logic perspective

The purpose of this paper is to address the effects of retail out-of-stocks from a service-dominant (S-D) logic view.

Using Value Reengineering to Implement Breakthrough Solutions for Customers

It is evident from examples such as Dell that successful shapers of the supply chain really do change the game, but how can your company do it? Value reengineering is a new approach for how a company can systematically implement breakthrough solutions for its customers. The key is finding the right value offering point in the customer:s demand chain. A company can then carve‐out a new busines…

A heuristic treatment of tardiness and net present value criteria in resource…

Edisi

Management, Vol. 28 No. 9/10

ISBN/ISSN

-

Deskripsi Fisik

22 p.

Judul Seri

International Journal of Physical Distribution & Logistics Management

No. Panggil

ATC LO BAY a

Exploiting information technology (IT) to generate competitive advantage at P…

Since Perawang Port has been declared as a container terminal in May 2012 by the Ministry of Marine Transportation. Perawang port has made some efforts among other expand container yard, replacement new stacker container crane, and implementation ICT to improve operations and customer service in terminal. In the implementing of ICT there are still have a problem in communication between the ope…

Value congruence and behavior occurrence as indicator of values socialization…

Aligned with organisation strategy, many organisations define new organisation espoused values as behavior guideline in pursuing the organisation vision and mission. Within this context, organisation value socialisation take part to let the organisation member learn, adapt and acquire the new values, with expectation the organisation member internalised the values, hence has value fit with the …