Effective dynamic capabilities in complex product systems: experiences of loc…

Abstract Purpose – The purpose of this paper is to explore effective dynamic capabilities for new product development project in complex product systems (CoPS) industries. This paper focuses on developing an exploratory framework for understanding dimensions of dynamic capabilities in CoPS distinguished from mass-produced goods.

Environmentally responsive supply chains Learnings from the Indian auto sector

Abstract Purpose – The arrival of global manufacturers has brought about new challenges such as environmental concerns and sustainability of supply chains. The purpose of this paper is to identify implementation level, major drivers, various practices and performance of environmentally and socially-conscious supply chain management (SCM) in the context of the automobile industry in India.

Do task- and relation-oriented customers co-create a better quality of service?

Abstract Purpose – The purpose of this paper is to explore how task- and relation-oriented customers co-create high quality services with frontline employees from the perspective of customer-dominant (C-D) logic. Design/methodology/approach – The authors reviewed the service management literature and identified a number of critical components that help service providers understand the psyc…

Economic costs of firm-level information infrastructure failures Estimates fr…

Abstract Purpose – This paper presents a method for estimating the macro-economic cost of a firm-level information system disruption within a supply chain. Design/methodology/approach – The authors combine field study estimates with a Leontief-based input-output model to estimate the macro-economic costs of a targeted internet outage that disrupts the supply chain.

Customer intentions to invoke service guarantees Do excellence in service rec…

Abstract Purpose – Many service providers feel confident about their service quality and thus offer service guarantees to their customers. Yet service failures are inevitable. As guarantees can only be invoked when customers report service failures, firms are given the opportunity to redress the original failure potentially influencing customer outcomes. The purpose of this paper is to prov…

European Monetary Union: the need for a contingency strategy within the retai…

Abstract The decision on which countries will participate in European Monetary Union (EMU) is to take place as early as possible in 1998, with the final run-in, regarding the technicalities of introducing a single currency, starting on 1 January 1999. With this timetable in mind, examines some of the major issues which will have to be confronted by UK retailers. Even if the UK Government decid…

China’s exports in a world of increasing oil prices

Abstract Purpose – This paper aims to examine the impact of oil prices on trade’s sensitivity to distance. Furthermore, it seeks to investigate if the nature of trade and the type of goods have a mediating role on the oil prices’ impact on trade. Design/methodology/approach – A set of gravity models are estimated on a unique panel dataset from China Customs Statistics that reports tra…

Does efficiency matter? Examining the efficiency-profitability link in the US…

Abstract Purpose – The purpose of this paper is to examine the link between efficiency and profitability in the US specialty retailers and food consumer stores using cross-sectional data for the year 2007. Design/methodology/approach – This study uses a non-parametric data envelopment analysis (DEA) approach to measure the relative efficiency of 45 retailers in the USA. The study also qu…

Chinese and Indian firms in Europe: characteristics, impacts and policy impli…

Abstract Purpose – Among emerging countries’ foreign direct investment (FDI) in Europe, the Chinese and the Indian ones are the more relevant. Therefore, the paper focuses on Chinese and Indian affiliates in Europe, with a twofold purpose: to shed light on their characteristics and behaviour and to analyse some policy issues in the EU stemming from their arrival to Europe. Design/methodol…

Determinants and consequences of consumer satisfaction with self-service tech…

Abstract Purpose – The purpose of this study is to investigate the antecedents and consequences of consumer satisfaction with the use of self-service technology (SST) in a retail setting. Design/methodology/approach – In cooperation with a survey firm, a total of 424 respondents were collected from among consumers who had experience of using multimedia kiosks at convenience stores in Tai…

Economics of a Nordic paper mill: case study

Abstract Purpose – The purpose of this paper is to reveal how the prices, costs, and logistics develop in the case mill and how these variables correlate with profits, and finally to give suggestions for improvements. Design/methodology/approach – A typical Finnish paper mill is selected for the basis of the case study. The complete data for the mill for the years 2001 to 2007 at a monthly…

Environmental assessment of shipment release policies

Abstract Purpose – A program of shipment consolidation (SCL) is the purposeful intervention by management to regularly combine several small shipments so that a larger load may be dispatched on the same vehicle. SCL decisions traditionally have been based upon minimization of total logistics costs (inventory plus transportation). The paper aims to answer the following research question: give…

CHINDIA – the changing times of China and India bilateral relations

Abstract Purpose – China and India are pursuing cooperative arrangements while simultaneously maintaining their own independence, especially with respect to foreign policy. Today, decisions about cooperation are made on a case-by-case basis, opting for cooperation when necessary and competition where this strategy is justified. Maintaining a balance in a contradiction-ridden relationship i…

Case pack quantity’s effect on retail market share An examination of the ba…

Abstract Purpose – The purpose of this study is to investigate the impact of a key logistics and distribution variable, case pack quantity, on a consumer packaged goods (CPG) manufacturing firm’s performance. The paper builds theory with respect to case pack quantity’s dichotomous impact on the retail shelf replenishment process and subsequent impact on market share depending on product …

Characteristics of the information content in business sentiment surveys

Abstract Purpose – The purpose of this manuscript is to quantify exactly how much information and/or predictive content is contained in business sentiment surveys. Design/methodology/approach – This paper uses techniques drawn from information theory econometrics, and more specifically the theory of information entropy, to characterize the predictive content of business sentiment surveys. …

Comparative efficiencies of specialty coffee retailers from the perspectives …

Abstract Purpose – The purpose of this paper is to illuminate light on the assessment of operating efficiency of specialty coffee retailers from the perspective of socially responsible global sourcing. This paper evaluates the impact of socially responsible sourcing on the operating efficiencies of specialty coffee retailers before and after implementing fair-trade practices and compares th…

Capital owners, entrepreneurs and managers: a Marshallian scheme

Abstract Purpose – The reader of Alfred Marshall writings confronts a variety of businessmen portraits that coexist along his epoch. The purpose of this paper is to describe Marshall’s understanding of the capitalist-owner concept, the way in which access to capital determined the emerging role played by entrepreneurs, the differences between entrepreneurs and managers in order to expose …

Big bangs and cold wars The British industrial relations tradition after Dono…

Purpose – The purpose of this paper is to provide a brief and partial overview of some of the issues and authors that have dominated British industrial relations research since 1965. It is cast in terms of that year being the astronomical Big Bang from which all else was created. It traces a spectacular growth in academic interest and departments throughout the 1970s and 1980s, and then comme…

Board process attributes and company performance of family-owned businesses i…

Abstract Purpose – This paper aims to investigate the relationship between board process attributes and company performance of family-owned companies within an emerging country context. Design/methodology/approach – A survey questionnaire was developed and conducted on a sample of privately-held Turkish companies where a total of 386 usable questionnaires were returned. From the original …

ANALISA DETEKSI KECELAKAAN KAPAL DENGAN MENGGUNAKAN METODE FAULT TREE ANALISY…

ABSTRAK Melakukan analisa deteksi kecelakaan pada kapal bisa disebabkan oleh beberapa faktor, seperti kerusakan ada sistem kapal, mesin, cuaca, alam/lingkungan serta manusia itu sendiri dan lain – lain sebagainya. Untuk melakukan analisa deteksi kecelakaan pada kapal dalam hal ini tabrakan antar kapal secara dini maka diperlukannya informasi seperti panjang kapal, jarak antar kapal, radius …

A Review of Russian Ice-Breaking Tariff Policy on the Northern Sea Route 1991…

ABSTRACT. In recent years, interest in the economic potential of the Arctic has been mounting, facilitated by environmental developments caused by climate change. In this context, the viability of shipping in Arctic waters is pivotal. This article explores the interplay of market considerations and the non-market drivers (climatic, navigational and political components) regarding the viability …

Bullying and risk-perception as health hazards on oil rigs

Abstract Purpose – The purpose of this paper is to investigate the relative impact of workplace bullying and risk perception on the mental health among employees in safety critical organisations. The paper also aims to examine whether self-esteem moderates the relationship between bullying and risk perception as stressors and mental health as an outcome variable.

Assessing the cultural intelligence and task performance equation Mediating r…

Abstract Purpose – Organizations in India are multicultural in nature. In this context, cultural intelligence is a tool, which can increase an individual’s ability to interact with people outside his/her culture. The purpose of this paper is to analyze the impact of cultural intelligence on task performance as well as to investigate the mediating role of cultural adjustment between the two.

Assessment of supplier quality performance of computer manufacturing industry…

Abstract Purpose – The purpose of this paper is to establish an integrated model of Analytic Network Process (ANP) and Decision-Making Trial and Evaluation Laboratory (DEMATEL), to assist enterprises to process supplier quality performance rating and comparison and find the core improvement direction to create the value of all supply chain members.

Bank asset allocation: the effectiveness of market monitoring

Abstract Purpose – The purpose of this paper is to study the effectiveness of market discipline on banks’ risk-taking behavior based on how swiftly banks respond to market information. Design/methodology/approach – A simplified incentive model provides the necessary justification for two types of market disciplines: first, monitoring by uninsured market participants, and second, risk p…

Are freight futures markets efficient? Evidence from IMAREX

a b s t r a c t The International Maritime Exchange (IMAREX) is the leading regulated marketplace for trading and clearing shipping freight derivatives. We investigate for the first time whether the IMAREX freight futures market is efficient over the daily and weekly horizons. To this end, we address the question in both a statistical setting and an economic setting by employing an extensive d…

An investigation into hospitality cruise ship work through the exploration of…

Abstract Purpose – The purpose of this paper is to investigate, through metaphor analysis, the complex nature of the work undertaken by waiters and pursers on-board cruise ships. This is an under-researched field and empirical research has produced some interesting perceptions that these groups of workers have of themselves, of others, and of the world in which they work and live. Design/met…

An integrated performance evaluation of financial holding companies in Taiwan

abstract There has been a worldwide trend for financial institutions to become larger in scale and more diversified in scope, with Taiwan being no exception. Fourteen financial holding companies (FHCs) have each begun to function as a management umbrella in Taiwan by investing in different types of financial services such as banking, insurance, and securities. This paper focuses on this local…

Application of DEA in analyzing a bank’s operating performance

abstract This article takes 117 branches of a certain bank in Taiwan in 2006 as the research subject and introduces ata envelopment analysis (DEA) to evaluate the operating performances of business units of this bank to provide the reference for a bank’s managers in determining operation strategies. The result indicates that, in overall technical efficiency, the case bank has many inefficien…

Building sustainability in logistics operations: a research agenda

Abstract Purpose – The purpose of this study is to examine the current state of sustainability efforts within the field of supply chain management, more specifically supply chain logistics operations, and to identify opportunities and provide recommendations for firms to follow sustainable operations. This study also aims to stimulate further research within the area of sustainable logistics…

Cameroon reached the heavily indebted poor countries (HIPC) initiative: expec…

Abstract Purpose – This paper aims to focus on the expectations and predicaments of Cameroonian civil servants two years after the country reached its completion point of the Heavily Indebted Poor Countries (HIPC) initiative.

Boozing or branding? Measuring the effects of free wine tastings at wine shops

Abstract Purpose – The purpose of this paper is to focus on both the sales effects of free wine tastings and the effects on attitudes towards future purchases four weeks after the tastings. Design/methodology/approach – Store scanner data for the four weeks before and after each of ten wine tastings are used to measure the effect tastings had on sales. A total of 170 consumers, who attende…

Customer orientation and future market focus in NSD

Abstract Purpose – The aim of this paper is to investigate the differential effect of customer orientation and future market focus on organization inertia and firm innovativeness of small and medium-sized enterprises (SMEs) in the business-to-business service industry. It is motivated by the observation that small and medium-sized service firms’ proxy to customers may lead to incremental s…

A two-step estimator for large approximate dynamic factor models based on Kal…

Abstract This paper shows consistency of a two step estimation of the factors in a dynamic approximate factor model when the panel of time series is large (n large). In the first step, the parameters of the model are estimated from an OLS on principal components. In the second step, the factors are estimated via the Kalman smoother. The analysis develops the theory for the estimator considered…

A slacks-based measure of efficiency in data envelopment analysis

Edisi

ResearchGate

ISBN/ISSN

-

Deskripsi Fisik

13 halaman

Judul Seri

A slacks-based measure of efficiency in data envelopment analysis

No. Panggil

ATC PO KAO a

Application of fuzzy QFD for enabling agility in a manufacturing organization…

Abstract Purpose – The purpose of this paper is to report on research in which a fuzzy quality function deployment (QFD) approach has been used for enhancing agility improvement of a traditional manufacturing organization. Design/methodology/approach – QFD approach incorporated with fuzzy logic was used for scientific prioritization of agile decision domains, agile attributes and agile en…

Business improvement using organisational goals, Riva technique and e-busines…

Abstract Purpose – The purpose of this paper is to examine how to achieve business improvement using clear organisational goals and well-communicated vision, together with a powerful process modelling technique and an analysis of the adopted e-business development stages

Beyond Singapore Girl Grand and product/service differentiation strategies in…

Abstract Takes a strategic journey into the future of the airline industry and air travel. The strategic trends and profound changes that are sweeping through the world airline industry and air travel currently, as well as into the next millennium, are analysed. So too are the responses of the lead airlines that are leading the charge in shaping as well as responding to these changes, which wi…

British Energy generates power workers of the future

The UK’s largest electricity supplier is using the Royal Navy’s spare capacity to help to train nuclear power-station workers of the future. With the UK Government recently inviting applications to build the country’s first new nuclear-power stations for a generation, British Energy has signed a £10 million partnership contract with the Royal Navy’s training partner, Flagship, to deliv…

Benchmarking in Maltese internal audit units

Abstract Purpose – The organisation-wide drive towards total quality management (TQM) and the call forsound corporate governance require that Maltese internal audit (IA) units benchmark their operations as a first step towards the critical evaluation of their processes and the management of change. The purpose of this paper is to determine the awareness of this process in Maltese IA units, …

Arctic governance regime: the last frontier for hydrocarbons exploitation

Abstract Purpose – This paper aims to deepen our understanding on circumpolar current dynamics relating to oil and gas exploitation and the role of nations in the polar development process. Additionally, it is fundamental to raise the debate about the energy development in the Arctic and the fact that the exploration of oil and gas resources in the Arctic cannot be performed with the current…

Antecedent of purchase intention: online seller reputation, product category …

Abstract Purpose – This paper aims to examine the antecedent of purchase intention: online seller reputation, product category and surcharge. Design/methodology/approach – This paper uses five experimental designs to explore the seller reputation, product category and surcharge effects in Internet shopping. The authors chose one seller of low reputation and one seller of high reputation fr…

An analysis of the South Korean automotive, shipbuilding and steel industries

Introduction In addition to the outstanding success of the Japanese industry, a number of other Asian countries are emerging as the new power-houses of manufacturing. Over the past ten years the South Korean industry has developed as a major exporter of manufactured goods and has become the second most productive manufacturing nation in Asia after Japan. In a number of markets the South Korea…

A proposed framework for managing service parts in automotive and aerospace i…

Abstract Purpose – The purpose of this paper is to study the process, network, skills and practices of service parts logistics organizations in the Asia Pacific region. Specifically, it attempts to propose a new framework for service parts logistics management based on interview inputs from several leading automotive and aerospace companies. This paper also seeks to identify the trends and …

An analytical framework for managing container terminals

Abstract: This study aims to empirically develop a reference for terminal operators to evaluate their operational performance. This paper starts with a discussion on container terminal operations and the development of global container terminal operators. In this study, we applied data envelopment analysis (DEA) as a quantitative analytical tool to measure and evaluate the efficiency of globa…

A typology to unleash the potential of modularity

Abstract Purpose – Benefits of modularity are being limited by the lack of agreement over terminology. Neither researchers nor managers use the same typology, complicating comparisons of modular strategies. Design/methodology/approach – Presents existing problem, then develops comprehensive and necessary typology. Examples illustrate practical use of the typology, and help reader understa…

An approach for evaluating preventive maintenance scheduling cost

Abstract Purpose – This paper aims to revisit the preventive maintenance scheduling literature. The problem to be solved is the simultaneous scheduling of resource-constrained preventive maintenance and operations. In particular, the expression that defines the period-dependent cost function for a preventive maintenance scheduling activity is redefined. A case study is presented from the sh…

Advancing Formative Measurement Models

Abstract Formative measurement models were first introduced in the literature more than forty years ago and the discussion about their methodological contribution has been increasing since the 1990s. However, the use of formative indicators for construct measurement in empirical studies is still scarce. This paper seeks to encourage the thoughtful application of formative models by (a) highli…

AN ESSAY ON ARCHAIC POSTMODERNITY

ABSTRACT: In this paper, some peculiarities of a Southern European country are made explicit, namely, how the attraction of new, “global,” management practices combines with deeply persistent, thus traditional, ways of imagining organization. The dominant Anglo-Saxon and Protestant models of management may not be fully adequate to characterize management and organization in the Latin Cathol…

Adapting smart specialisation to a micro-economy – the case of MaltaAdaptin…

Abstract Purpose – The purpose of this paper is to set out the process by which a smart specialisation strategy was developed for a small, peripheral economy in the European Union, the Republic of Malta. It assesses the applicability of the approach in the context of a micro-economy with an industrial structure based on a small number of foreign direct investments and a predominance of mic…