Union for the Mediterranean: how realistic an exercise in foresight?

Abstract Purpose – The objective of this paper is to determine the feasibility of binding, politically, economically and culturally, the Mediterranean Sea’s southern and northern coasts. Design/methodology/approach – The paper evokes the gains and limitations of such an undertaking. Findings – The paper finds that the initiative may be premature, but a formal relationship should stren…

Turkish Firm’s Success Factors in the Former Soviet Union (FSU)

Abstract This article evaluates 63 Turkish firms’ per-ceptions of different factors leading to success in doing business with the FSU. It discusses in detail several important factors such as uncer-tainty handling, and the cultural and geo-graphic proximity from the Turkish firms’ point of view. It suggests to In ternational companies interested in the FSU, that Turkey can be an excellent…

Using historic mutinies to understand defiance in modern organizations

Abstract Purpose – Guided by voice and leadership theory, this paper aims to articulate the underpinnings of upward defiance (competence deficiency; ignorance of concerns; structural gaps between echelons) and to describe the managerial actions that help depose those underpinnings. Design/methodology/approach – The paper analyzes 30 historic narrative accounts of actual mutinies. The journ…

Playing around an oxymoron: international business with a human face

Abstract Purpose – The aim of this paper is to discuss the apparent paradox that multinational firms may and sometimes do pursue social benefits as their main objective. Design/methodology/approach – This paper explores the grey area that lays between some consolidated analytical concepts, namely: spillovers, corporate responsibility, social cooperation and non-governmental organizations.…

Price regulation and cost accounting: the case of the Portuguese seaport sector

Abstract Purpose – The purpose of this paper is to illustrate how a stakeholder approach based on a case-study research was used to define a method to be applied across the Portuguese seaport administrations (SA) in order to justify the tariffs to be charged for a variety of services provided by these entities. Design/methodology/approach – The study involved both the Portuguese maritime t…

The effect of shipping knowledge and absorptive capacity on organizational in…

Abstract Purpose – The purpose of this paper is to examine what types of shipping knowledge are crucial in order for shipping companies to survive in dynamic business environment, and to investigate how the shipping knowledge affects the company’s performance (i.e. organizational innovation and logistics value). This paper also diagnoses the moderating effect of absorptive capacity on the …

Value recovery network design for product returns

Abstract Purpose – The purpose of this paper is to use a conceptual model from literature for designing value recovery (VR) networks for three categories of post-consumer product returns. Design/methodology/approach – A bi-level optimization model is developed to determine the disposition decision for refrigerators, washing machines and passenger cars in the Indian context using data for p…

The Chinese Wholesale Shirt Laundries of New York

Here in the quiet hours of my life, I write this short story for which I give much credit to my wife Ying-Lun for this opportunity and for her advice, interpretations and giving me the understanding, time, patience, love and “quiet time” needed to accomplish this writing that I have longed to do for so many years. I dedicate this book to my wife Ying-Lun Ng Fletcher. and To Dr. David C. Wyl…

Linking a service-driven market orientation to service quality

Abstract Purpose – The purpose of this research is to empirically develop a service-driven market orientation construct and test its relationships with service quality. Design/methodology/approach – The researcher employs Critical Incident Technique to generate items for the survey instrument. Then, the quantitative-based descriptive research uses structured questionnaires to capture the …

Multimodal supply chains: iron ore from Australia to China

Abstract Purpose – This paper aims to analyse available multimodal transport route variations for iron ore shipments from northwest Australia to northeast China, focusing on a major iron and steel manufacturer. Design/methodology/approach – The research is focused on a case study and uses an established cost model as a framework, for the first time, in the context of heavy bulk cargo ship…

How to supply a frigate

Abstract Purpose – When deploying a frigate to the Gulf of Aden as a part of the Operation Atalanta, the Norwegian Defence outsourced logistics to a TPL provider. The purpose of this paper is to explore the cooperation between the Defence and the TPL provider during the operation. Design/methodology/approach – A qualitative design was chosen. Semi-structured interviews were combined with r…

Managing airborne relief during international disasters

Abstract Purpose – The purpose of this paper is to highlight the need for an entity to manage airborne relief when a nation’s civil aviation authorities are overwhelmed or incapacitated due to a major rapid-onset disaster. Design/methodology/approach – The paper examines why relief airflow management was so vital during the 2010 Haiti earthquake and how this management was accomplished. …

Change for the better via ISO 9000 and TQM

Abstract The fundamentals of TQM are revisited for providing a relevant perspective on business excellence. Judging from the experience of the Japanese TQM movement, there is a need for a step-by-step approach towards TQ. As a result of exploratory research, a model called TQMEX standing for TQM EXcellence model has been developed based on sound TQM practices. The theoretical background, perso…

Information security education in South Africa

Abstract Purpose – The purpose of this paper is to argue that information security should be regarded as a critical cross-field outcome (CCFO). This could assist in narrowing the evident “information security gap” that currently exists in undergraduate information technology/information systems/computer science (IT/IS/CS) curricula at South African universities. Design/methodology/appro…

Community Knowledge Centers for Liberia: meeting Africa’s millennium goals …

Liberia is at the crossroads. Still recovering from a protracted civil war, there is inadequate education, high illiteracy rates particularly for women and where the population is 90 percent food insecure. Libraries are non-existent outside of universities at which libraries are woefully inadequate. Through various initiatives Rutgers University and others are working to help develop a twenty-f…

Issues in moving from web services to service orientation

Abstract Purpose – To carry out a practical experiment into the feasibility of service orientation to achieve a dynamic, late-binding service architecture. Design/methodology/approach – Literature view to provide a foundation in standards and measure anecdotal opinion regarding service orientation. The review informed an architectural design based on real world requirements from a multinat…

Becoming a Manager in Nonprofit Human Service Organizations: Making the Trans…

Abstrack The transition from direct service to management in human service organizations requires newly promoted managers to engage in significant role transformation that calls into question their self-concept and identity. This analysis draws upon the for-profit and nonprofit literature to construct a conceptual model of managerial identity formation. The model is then applied to a case vign…

The importance of country-of-origin information and perceived product quality…

Abstrack There has been a proliferation of studies on product perceptions based on the country of origin. Most of these studies were conducted in western or developed countries. Studies in the less developed nations are still scarce, especially research conducted in the former Soviet Union. With the disintegration of the Soviet Union, the former Soviet republics offer vast new market opportu…

Management development through self managed learning: the case of West Sussex…

The Advanced Management Development Programme (AMDP) was introduced by West Sussex County Council, UK, in 1999. The programme runs in partnership with the University of Chichester, which offer a Post Graduate Diploma in Strategic Management on completion of the programme. Since the commencement of the programme, 134 West Sussex County Council Managers have taken part with a further 14 managers …

Freight logistics in the New Zealand context

Abstract It is well known that within an economic region, shippers' practice of logistics is shaped significantly by various factors, such as transportation regulation. The precise purpose of this paper is to describe these factors and their influence on logistics practice in the New Zealand context. Discusses the various modes of domestic freight transport, as well as the deregulation and pr…

Exploiting the concept of a manufacturing system part IV The innovative actio…

Abstract Purpose – The purpose of this paper is to describe in detail how “process knowledge worker” based task forces can enable effective business process improvement (BPI). This successful methodology involves innovation (I), action learning (AL), and extends throughout the organisation (O). The authors show that the resultant IALO is a repeatable and transferable approach to sustaina…

Effective dynamic capabilities in complex product systems: experiences of loc…

Abstract Purpose – The purpose of this paper is to explore effective dynamic capabilities for new product development project in complex product systems (CoPS) industries. This paper focuses on developing an exploratory framework for understanding dimensions of dynamic capabilities in CoPS distinguished from mass-produced goods.

Environmentally responsive supply chains Learnings from the Indian auto sector

Abstract Purpose – The arrival of global manufacturers has brought about new challenges such as environmental concerns and sustainability of supply chains. The purpose of this paper is to identify implementation level, major drivers, various practices and performance of environmentally and socially-conscious supply chain management (SCM) in the context of the automobile industry in India.

Do task- and relation-oriented customers co-create a better quality of service?

Abstract Purpose – The purpose of this paper is to explore how task- and relation-oriented customers co-create high quality services with frontline employees from the perspective of customer-dominant (C-D) logic. Design/methodology/approach – The authors reviewed the service management literature and identified a number of critical components that help service providers understand the psyc…

Economic costs of firm-level information infrastructure failures Estimates fr…

Abstract Purpose – This paper presents a method for estimating the macro-economic cost of a firm-level information system disruption within a supply chain. Design/methodology/approach – The authors combine field study estimates with a Leontief-based input-output model to estimate the macro-economic costs of a targeted internet outage that disrupts the supply chain.

Customer intentions to invoke service guarantees Do excellence in service rec…

Abstract Purpose – Many service providers feel confident about their service quality and thus offer service guarantees to their customers. Yet service failures are inevitable. As guarantees can only be invoked when customers report service failures, firms are given the opportunity to redress the original failure potentially influencing customer outcomes. The purpose of this paper is to prov…

European Monetary Union: the need for a contingency strategy within the retai…

Abstract The decision on which countries will participate in European Monetary Union (EMU) is to take place as early as possible in 1998, with the final run-in, regarding the technicalities of introducing a single currency, starting on 1 January 1999. With this timetable in mind, examines some of the major issues which will have to be confronted by UK retailers. Even if the UK Government decid…

China’s exports in a world of increasing oil prices

Abstract Purpose – This paper aims to examine the impact of oil prices on trade’s sensitivity to distance. Furthermore, it seeks to investigate if the nature of trade and the type of goods have a mediating role on the oil prices’ impact on trade. Design/methodology/approach – A set of gravity models are estimated on a unique panel dataset from China Customs Statistics that reports tra…

Does efficiency matter? Examining the efficiency-profitability link in the US…

Abstract Purpose – The purpose of this paper is to examine the link between efficiency and profitability in the US specialty retailers and food consumer stores using cross-sectional data for the year 2007. Design/methodology/approach – This study uses a non-parametric data envelopment analysis (DEA) approach to measure the relative efficiency of 45 retailers in the USA. The study also qu…

Chinese and Indian firms in Europe: characteristics, impacts and policy impli…

Abstract Purpose – Among emerging countries’ foreign direct investment (FDI) in Europe, the Chinese and the Indian ones are the more relevant. Therefore, the paper focuses on Chinese and Indian affiliates in Europe, with a twofold purpose: to shed light on their characteristics and behaviour and to analyse some policy issues in the EU stemming from their arrival to Europe. Design/methodol…

Determinants and consequences of consumer satisfaction with self-service tech…

Abstract Purpose – The purpose of this study is to investigate the antecedents and consequences of consumer satisfaction with the use of self-service technology (SST) in a retail setting. Design/methodology/approach – In cooperation with a survey firm, a total of 424 respondents were collected from among consumers who had experience of using multimedia kiosks at convenience stores in Tai…

Economics of a Nordic paper mill: case study

Abstract Purpose – The purpose of this paper is to reveal how the prices, costs, and logistics develop in the case mill and how these variables correlate with profits, and finally to give suggestions for improvements. Design/methodology/approach – A typical Finnish paper mill is selected for the basis of the case study. The complete data for the mill for the years 2001 to 2007 at a monthly…

Environmental assessment of shipment release policies

Abstract Purpose – A program of shipment consolidation (SCL) is the purposeful intervention by management to regularly combine several small shipments so that a larger load may be dispatched on the same vehicle. SCL decisions traditionally have been based upon minimization of total logistics costs (inventory plus transportation). The paper aims to answer the following research question: give…

Case pack quantity’s effect on retail market share An examination of the ba…

Abstract Purpose – The purpose of this study is to investigate the impact of a key logistics and distribution variable, case pack quantity, on a consumer packaged goods (CPG) manufacturing firm’s performance. The paper builds theory with respect to case pack quantity’s dichotomous impact on the retail shelf replenishment process and subsequent impact on market share depending on product …

Characteristics of the information content in business sentiment surveys

Abstract Purpose – The purpose of this manuscript is to quantify exactly how much information and/or predictive content is contained in business sentiment surveys. Design/methodology/approach – This paper uses techniques drawn from information theory econometrics, and more specifically the theory of information entropy, to characterize the predictive content of business sentiment surveys. …

Comparative efficiencies of specialty coffee retailers from the perspectives …

Abstract Purpose – The purpose of this paper is to illuminate light on the assessment of operating efficiency of specialty coffee retailers from the perspective of socially responsible global sourcing. This paper evaluates the impact of socially responsible sourcing on the operating efficiencies of specialty coffee retailers before and after implementing fair-trade practices and compares th…

Adapting smart specialisation to a micro-economy – the case of MaltaAdaptin…

Abstract Purpose – The purpose of this paper is to set out the process by which a smart specialisation strategy was developed for a small, peripheral economy in the European Union, the Republic of Malta. It assesses the applicability of the approach in the context of a micro-economy with an industrial structure based on a small number of foreign direct investments and a predominance of mic…

An Evaluation of Container Development Strategies in the Port of Taichung

Abstract The objective of this study is to examine the container development strategies in the port of Taichung from the viewpoints of carriers, port authorities and shipping academics. The six most important strategic attributes from the all respondents perceptions are Enhancing the services of direct shipping with Mainland China, simplified customs procedures, simplified administrative proce…

laporan pelaksanaan kegiatan supply chain (LOGISTIC) management

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

17 halaman

Judul Seri

-

No. Panggil

IPC REP 2018 CHA c C.1

The Practitioner's Definitive Guide : Safety & Security

The terrorist attacks on September 11, 2001, stunned the world into looking at the issue of security much more seriously. No longer is supply chain security just about controlling theft - the supply chain can be made use of by terrorists and other undesirable elements. In this comprehensive guide for practitioners to the best practices in safety and security, you…

Logistic core operations with SAP : inventory management, warehousing, transp…

Logistic Core Operations with SAP” not only provides an overview of core logistics processes and functionality—it also shows how SAP’s Business Suite covers logistic core operations, what features are supported, and which systems can be used to implement end-to-end processes in the following logistic core disciplines: Procurement, Distribution, Transportation, Warehouse Logistics and Inve…

Logistics & supply chain management

When the first edition of this book was published in 1992, supply chain management as an idea was still in its infancy and relatively few companies had made it a priority. The same was true for logistics management, although its precursor, distribution management, was increasingly being recognised as important both in terms of cost and for its potential impact on sales. In the intervening yea…

Motor Fleet Safety And Security Management

To achieve optimum safety, everyone involved in the transportation system should be adequately trained, supervised, and monitored. Proper data and incident reports must be maintained to identify trends and problem areas. Keeping the trademark style that made the previous edition so popular, the author addresses the critical steps for successful driver selection, training, instruction, and super…

Institutional challenges to intermodal transport and logistics : governance i…

While the operational realities of intermodal transport are relatively well known, the institutional challenges are less well understood. This book provides an overview of intermodal transport and logistics including the policy background, emerging industry trends and academic approaches. Establishing the three key features of intermodal transport geography as intermodal terminals, inland logis…

Warehouse Practices : The Practitioner's Definitive Guide

Warehouses may be as old as trading outposts in the olden days, but warehousing has since evolved into a highly sophisticated operation that features prominently in the supply chain strategy. Here at last is a timely and comprehensive guide for practitioners to the best practices in warehousing. It provides insights for beginners in warehousing and is a good quick read for someone who wants to …

Manajemen Logistik 1

Buku manajemen Logistik disajikan sebagai suatu perpaduan sistim-sistim manajemen distribusi fisik, manajemen material dan transfer persediaan internal. Buku ini memuat tentang manajemen logistik terpadu yang meliputi manajemen logistik, sistem logistik, operasi logistik dan koordinasi logistik. Selain itu juga memuat komponen sistim logistik yang meliputi unsur-unsur transportasi, unsur-unsur…

International Logistics: The Management of International Trade Operations

A full-color textbook covering all of the concepts of international logistics. This textbook is written from the perspective of the users, those managers who are actively exporting or importing goods or are otherwise involved in international trade operations. All of the relevant issues are thoroughly explained, including documentation, terms of payment, terms of trade (2010 Incoterms rules), e…

Inbound Logistics Management : Storage and Supply of Materials for the Modern…

This well-established text provides an authoritative and comprehensive overview of the practice and supporting systems relating to the storage and supply of materials, from elementary principles and simplest methods to the most advanced automated operations. It is an invaluable guide to inbound logistics for both students and practitioners.

Strategic Supply Chain Management : The Five Disciplines for Top Performance

The global landscape has changed dramatically since the first edition of Strategic Supply Chain Management established itself as the authority on creating value and achieving competitive advantage from the supply chain. Shorter economic cycles, more-frequent natural disasters, higher costs in low-cost countries, more-restricted access to working capital, and greater focus on sustainability have…

Electronic data interchange (EDI) in port operations

Edisi

Vol. 8 No. 2, 1995

ISBN/ISSN

0957-6053

Deskripsi Fisik

6 p .

Judul Seri

Logistics Information Management

No. Panggil

ATC MG GAR e