The provision of port services is an important link in international logistics. Historically, ports have constituted a bottleneck in maritime transport. Moreover, the quality of port services has been compromised by the complex internal port organisation and the considerable number of bodies that participate in the transfer of goods between ships and inland transport vehicles. The efficiency of…
Synergism can be defined as the co-operative action of discrete agencies such that the total effect is greater than the sum of the effects taken independently. The concept has formed one of the key components of the various strategy formulation frameworks and has been used especially for motivating corporate growth through diversification. However, as many diversification strategies failed and …
This chapter discusses the concept of corporate social responsibility (CSR) within the context of the container liner shipping industry. It looks at the current practice of CSR in this industry and outlines the framework, the reasons and the drivers for companies to adopt and implement a CSR strategy. These include, among others, the increasing commitment to fostering CSR in the private sector …
In 2004, Swami Ramdevji, founder of Patanjali Food and Herbal Park, was addressing a yoga camp. He advised the audience to consume Amla (gooseberry) and Aloe Vera juice for better health. His listeners raised a question as to where will they get these juices in pure form. They reported that they did not have enough time to extract fresh juices from Amla and Aloe Vera daily. It was suggested the…
Gentlemen, we have an appreciated business history of more than half a century, and the business world around us is changing day by day. To survive in this cut-throat competition, we must discard our traditional approach and update ourselves in line with the best contemporary management practices to gain sustainable competitive advantage. It is imperative to ascertain a digital HR system for ma…
The purpose of this paper is to illustrate how a stakeholder approach based on a case-study research was used to define a method to be applied across the Portuguese seaport administrations (SA) in order to justify the tariffs to be charged for a variety of services provided by these entities. Design/methodology/approach – The study involved both the Portuguese maritime transport regulator (IP…
In designing container terminals one have to consider the choice for a certain type of storage and retrieval equipment by performing a feasibility and economic analysis. In this paper, we compare, by means of a simulation study, the performance of manned straddle carriers and automated stacking cranes. As main performance measure, we use the total travel time required to handle storage and retr…
The purpose of this paper is to widen the knowledge base on supply chain learning by exploring and explaining how an enterprise can compete and win in the international market by integrating quality management practices along its supply chain and, above all, by becoming the coordinator in a supply chain learning (SCL) network.
The purpose of this paper is to widen the knowledge base on supply chain learning by exploring and explaining how an enterprise can compete and win in the international market by integrating quality management practices along its supply chain and, above all, by becoming the coordinator in a supply chain learning (SCL) network.
Case and field research studies continue to be rarely published in operations management journals, in spite of increased interest in reporting such types of studies and results. This paper documents the advantages and rigor of caserfield research and argues that these methods are preferred to the more traditional rationalist methods of optimization, simulation, and statistical modeling for buil…
“The book is structured into three parts covering urban identity, waterfront work, and radicalism, each broken down into chapters and sub-sections focusing on the three chosen cities. … people interested in ports and their industries and workforces, urban planners and museum administrators will find Mah’s book useful.” (Chris Madsen, The Northern Mariner, Vol. 26 (1), March, 2016) …
The aim of this empirical paper is to study information sharing in fresh food supply chains, with a specific goal of reducing waste and facilitating sustainable performance. The study focuses on material and information flow issues, specifically on sharing demand and shelf-life data.
Documents two case studies conducted in Australian companies from the wholesaling sector. Both companies are importers and wholesalers supplying into the retail sector. The aim of the case studies was to establish to what extent each had adopted and implemented new technologies for the management of supply chain activities. Although both companies have approached implementation of established t…
The purpose of this paper is to address an important question which centres on investigating how do manufacturing businesses perceive and understand the concepts of agility and flexibility in their supply chains (SCs).
The purpose of this paper is to report on research undertaken to investigate whether current reverse logistics theories and models can be totally applied in developing countries like China using the electronic industry as a case study.
Remanufacturing is a process whereby value from old products is recovered by replacing and recovering used components to bring such products to a new or like-new state. Today, both original equipmentmanufacturers (OEMs) and third parties are engaged in remanufacturing activities, investing in many locations throughout Asia. The purpose of this paper is to examine the reasons for initiating rema…
The purpose of the research is to shed light on the question of how elements of a partnership system interact to provide a basis for an enhanced performance management framework.
The purpose of this paper is to identify contingencies that are inherently linked to sustainability and that influence its implementation in companies. Further, to identify which coordination mechanisms (organic or mechanistic) are most effective for the implementation on the corporate and on the functional level.
This paper aims to assess the quality of the case study based research approach as documented in articles published during the past 13 years, based on a synthesis of indicators for the quality criteria truth-value, transferability, and traceability.
The construction supply chain is of temporary nature and complex, with many interactions between multiple actors in different construction projects. This challenging context typically leads to relatively higher costs and lower productivity, compared to other industries. Supply chain management (SCM) has been put forward as a mean to better handle this challenging context. As a part of SCM initi…
This paper aims to extend the topics from a 2007 paper to stimulate debate on strategic issues vital for the long-term success of supply chains (SCs). The authors upgraded from SC process modelling towards SC business model management; from information to knowledge transfer and from the maturity of SC to dynamic capabilities. The paper attempts to identify and connect the elements of SC busines…
This article studies port strategy from a supply chain perspective considering the case of Hong Kong. Hong Kong port used to be the world’s busiest container port, but it is now in danger of losing its hub status due to rising competition from neighboring lower-cost rivals. The analysis shows that Hong Kong’s free port status and worldclass customs clearance offer the port a sustainable and…
There is a need for theory development within the field of humanitarian logistics to understand logistics needs in different stages of a crisis and how to meet these. This paper aims to discuss three dimensions identified in logistics and organization theories and how they relate to three different cases of humanitarian logistics operations – the regional concept of the International Federati…
Organizes the wide‐ranging literature on “new wave manufacturing” factors which impact on the flow of materials into six themes which are related to a conceptual model. The six themes are: the effects of under‐capacity loading; the role of pull scheduling; the reduction of variability; the reduction of throughput time; the effects of reduced throughput time and of schedule stability o…
In this paper, a case study conducted on a small third-party logistics (3PL) company in Hong Kong is presented. This company is interesting in that it has been designated as the “king” of Hong Kong’s 3PL (in-bound) logistics companies. The company has been successful in its overall business performance and in satisfying customers. This company’s strategic alliances with both clients and…
As companies strive to create better value for their customers in today’s competitive marketplace, managers are begining to realize the important role logistics plays. As they seek new ways to compete, one technique that has made headlines in the management community is benchmarking. Discusses the use of benchmarking in logistics in a few companies. Highlights the processes used, the obstac…
To develop a decision support system (DSS) and improved management criteria for operating dispenser-based single-piece automatic order picking systems (AOPS) in distribution centers, able to reduce the need for manual decision making based on personal experience or subjective judgement.
Are lateral transshipments an effective instrument to ensure the safe and efficient supply of blood? This paper will use the lens of institutional theory to determine how the blood supply chain can benefit from lateral transshipments and what requirements are necessary for their implementation. The paper aims to discuss these issues.
Although the literature on the strategic aspect of global sourcing is large, detailed studies on this procurement strategy from a process perspective are limited. This paper adopts the process viewpoint and examines the design and management issues associated with the global sourcing process based on a case study at a leading firm in the US aviation industry. The effectiveness of the company…
The first purpose of this study is to explore logistics performance management practices and lessons learned in some supplier/retailer dyads across retail industries. A second purpose is to suggest a continued research agenda for logistics performance management across retail industries.
The purpose of this paper is to describe a retrospective reflection over unconscious, emergent learning among employees of an organization and to suggest how to capture these moments of experiential learning for future organizational learning.
The purpose of this paper is to develop the paradigmatic justification for the use of case studies in logistics research. The argument is based on a critical realist (CR) ontology and epistemology. The current logistics paradigm’s flat ontology – based on regularity – is replaced by an ontology emphasising structures and mechanisms underlying actual events in the form of logistics practic…
The strategic nature of the fresh fruit and vegetables (FFV) department for supermarkets and hypermarkets is unquestioned. Yet both practitioners and researchers have difficulty optimizing its performance. The purpose of this paper is to identify the key specific drivers of the performance of FFV departments with a special attention being paid to the deterioration of product quality.
This paper explores what suppliers and customers do in order to integrate their operations across the supply chain. It also identifies on what contextual factors these specific CSI practices are contingent.
The purpose of this paper is to investigate the direct and interaction effects of shelf space, case pack quantity, and consumer demand on shelf stockouts, i.e. stockouts at the shelf level when inventory is available in the backroom of a retail store.
Presents an analysis of the total quality management (TQM) system of a logistics service provider operating in a supply chain context. The company can achieve on-going improvement in its services cost-effectively through efficient use of information system and teamwork. Following the strategy of case study research, analytical generalisation is made with respect to the multiple roles of the log…
Scheduling systems can be developed to model all significant processes in a business and desk top computers have the power to generate integrated schedules using powerful mathematical techniques to realise optimised throughput. This paper describes the background to the recognition of the need for a planning and scheduling system, the system requirements, the search of the software markets and …
A case study conducted in a British company (Company A) on reengineering business processes is presented. It gives an example on how a case study ought to be written in order to go beyond the standard for writing an industrial report to one that is acceptable by academic peers. A good case study ought to contain information that readers can use in replicating the experiences gained and lesson…
After the dot-com breakdown in 2001, Internet-based electronic marketplaces (IEMPs) continue to be the most promising interorganizational information systems allowing firms to integrate with suppliers and customers. They have emerged in various industries, supporting the exchange of goods and services of different kinds, within and across supply chains, and are following different architectural…
Dynamic demands and constraints imposed by a rapidly changing business environment make it increasingly necessary for companies in the food supply chain to cooperate with each other. The main questions individual (food) companies face are whether, why, how and with whom they should start supply chain management activities. Presents a qualitative research method for analyzing a supply chain ne…
Sales forecasting and collaboration are two business phenomena that have independently been recognized as contributing to improved organizational performance. The present research employs case study methodology to explore the synergies to be gained from combining the two processes. Depth interviews were conducted with executives at three firms currently engaged in collaborative forecasting wi…
The purpose of this paper is to define dimensions for describing information quality deficiencies and to describe forecast and customer order information quality deficiencies on various manufacturing planning and control levels.
The principles behind just‐in‐time have long been recognized in the Western world. However, implementation in the West has not achieved full potential. This indicates uncertainty and a lack of knowledge in the West. Based on a comparison of 52 Japanese companies, indicates that the Western world has been using the wrong set of tools and that a reversed profile of competence is apparent. S…
Discusses a recent practical experience of reconfiguring a logistics system in Europe. Begins by outlining the changing market boundaries and asserts that, whilst the trend is towards global manufacturing and a simplification of the supply chain and standardization of products conflicts are arising with customers who want more tailor-made products. In the light of this changing environment and…
The purpose of the paper is to explore the practices with logistics performance management in two textiles supply chains, and to identify the related best practices and barriers.
Owing to the consolidation and globalization of the paper industry, manufacturing units have keen interest to focus on particular product groups. While this specialization will create opportunities for scale economics in production, management of supply chains becomes increasingly challenging, as one particular manufacturing unit serves a number of different sales locations. The aim of this pap…