laporan pelaksanaan kegiatan vts on the job training 13 november - 01 desembe…

Edisi

2017

ISBN/ISSN

-

Deskripsi Fisik

14 p.

Judul Seri

-

No. Panggil

IPC REP 2017 VTS p C.1

Bacakilat kiat membaca 1 halaman perdetik

Edisi

2010

ISBN/ISSN

-

Deskripsi Fisik

242 p.

Judul Seri

-

No. Panggil

TXT GEN AGU b C.1

Motivaction Mimpi atau mati ! Iwel sastra mei 2013

Edisi

2013

ISBN/ISSN

-

Deskripsi Fisik

320 p.

Judul Seri

-

No. Panggil

TXT LE IWE m C.1

Learning & development program catalog 2017

Edisi

2017

ISBN/ISSN

-

Deskripsi Fisik

80 p.

Judul Seri

-

No. Panggil

IPC GUI LEA p C.1

laporan pelaksanaan pelatihan opus terminal advanced technical training

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

6 halaman

Judul Seri

-

No. Panggil

IPC REP 2016 ADV a C.1

Increasing Employee Engagement Through Career Development in Pelindo IV

Reform in the Vision, Mission and Corporate Culture by PT Pelabuhan Indonesia IV (Persero) or "Pelindo IV" at the beginning of 2014 requires changes in all fields, including the Human Resources Management. In accordance with the vision "To be a valuable and attractive company through process and service excellence with happy people" and one of the point in the mission Directorate of Human Resou…

Full engagement! : inspire, motivate, and bring out the best in your people

In these tough economic times, everyone is expected to produce more with less. And yet, studies have shown that on average, employees are working at only a fraction of their potential. What are managers to do? How can they inspire their people to perform at their absolute best? Whatever the situation, a good manager can quickly organize a group of average performers into a high-functioning team…

Strategic speed : mobilize people, accelerate execution

Only 30 percent of strategic initiatives are successfully executed. Of those that are, most CEOs view the process as too slow. What’s going on? And how can you accelerate execution in your company?In Strategic Speed, the authors provide the answers. Start by understanding the barriers to execution: Employees don’t grasp where an initiative is going. They don’t adopt new behaviors. They’…

Talent on demand : metode baru mendapatkan SDM bertalenta, tepat jumlah, tepa…

Semua eksekutif menyadari pentingnya memiliki SDM bertalenta untuk mempertahankan dan mengembangkan perusahaannya. Permasalahannya adalah, bagaimana organisasi bisa mendapatkan talenta dalam dengan kualifikasi tepat, dalam jumlah yang tepat serta pada waktu yang tepat Perusahaan yang memiliki banyak mereka yang bertalenta, dan pertumbuhannya menurun, akan menimbulkan masalah. Perusahaan harus …

Workforce of one: revolutionizing talent management through customization

Companies have excelled by treating customers as "markets of one"-offering them personalized buying experiences. But in managing talent, most firms still use one-size-fits-all HR practices. With today's diverse workforces, this approach is preventing organizations from attracting, retaining, and leveraging top talent.n Workforce of One, Susan Cantrell and David Smith show how exceptional compan…

Empowerment : a way of life

ohn Tschohl's latest book, Empowerment: A Way of Life, focuses on one simple, yet powerful, principle: Empowered employees will give excellent customer service, turning unhappy customers into happy, repeat customers. Moreover, happy, empowered, fulfilled employees are less likely to leave the company--reducing turnover. Solving a customer's problem quickly benefits everyone, and that is why the…

Establishment of Finance Shared Service in IPC

PT. Pelabuhan Indonesia II (Persero) “IPC” state owned port company are embarking on a major expansion and investment plan for port services in Indonesia. Part of IPC’s strategy involves creation of new business entities and subsidiaries who will focus on core commercial and operational services. Acquisitions and mergers may also form part of IPC’s future plans. To support this growth, …

The Impact of Effective Human Resources Training on Employee Performance in a…

Training is an important factor in improving employee performance while also enhancing a company's goals. Regardless of the size of an organisation, training is vital to ensure that its future is secured, especially in the current dynamic business environment.The objective of this research was to determine whether there is an influence of training needs assessment, training content and delivery…

The Big Book of Low-Cost Training Games : Quick, Effective Activities that Ex…

Featuring activities and exercises designed for groups of any size, The Big Book of Low-Cost Training Games proves that training can still deliver outstanding results, even when you?re watching the bottom line. Whether you?re a trainer or facilitator, a group leader or manager, you?ll find the games in this book are excellent tools for building trust, exploring character, fostering collabora…

The trainer's portable mentor

This highly accessible, comprehensive resource shares the passions and key lessons from an all-star cast of respected training professionals. The authors covers a range of training topics, from designing, writing, delivering, measuring, and managing training to developing business acumen. They have divided the book into five sections (Designing Training, Delivering Training, Workforce Performan…

Leaving Addie for SAM: An Agile Model for Developing the Best Learning Experi…

The ADDIE process is past its prime. It was developed long before Agile and other iterative processes that have introduced greater efficiencies in design and development, fostered more creativity, and addressed effective stakeholder involvement. Leaving ADDIE for SAM introduces two new concepts?SAM, the Successive Approximation Model, and the Savvy Start. Together, they incorporate contemporary…

Project Management for Trainers : Stop Winging It and Get Control of your Tra…

Learn how to plan and organize any training project-AND control its time, cost, quality, and scope-with this fast-paced and highly readable book. Read solutions you can use immediately to build flexible project management plans, estimate required work effort, schedule steps and allocate resources, communicate project status, and perform a post-project review.

Performance consulting : A Strategic Process to Improve, Measure, and Sustain…

In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes fo…

Score Volume 3 : Super Closers, Openers, Revisiters, Energizers

Don't leave money sitting on the table! So many trainers open with housekeeping details or close with an off-hand remark about running late. Yet the opening and closing of your workshops are critical training real estate! Time is money and wasting opportunities like this is like leaving money on the table. This latest edition of the SCORE! series brings you more than 50 new, never before publis…

Score volume 4 : for Technical Training, Super Closers, Openers, Revisiters,…

Don't Be Dull! There is no boring content, only boring presenters! The perception of boring content, especially in technical training, is a result of presenters not sharing with their learners what is in it for them and then choosing a dull and dry format with which to present the information. Once you have shown your learners how their lives, jobs, work performance, environment or safety can b…

The Gamification of Learning and Instruction: Game-based Methods and Strategi…

Learning professionals are finding success applying game-based sensibilities to the development of instruction. This is the first book to show how to design online instruction that leverages the best elements of online games to increase learning, retention, and application. It explains how to match different game strategies to types of learning content for the right learning outcome and discuss…

The Trainer's Balanced Scorecard : A Complete Resource for Linking Learning t…

The balanced scorecard (BSC) is increasingly the strategic business tool of choice for many organizations. One of the four components of the BSC, "learning and growth" is largely misunderstood, underutilized, and ineffectively applied. The BSC framework provides an opportunity for management and workplace learning and performance professionals to communicate through a common language, establish…

Innovapost bridges the competency gap: Helping employees understand and meet …

The creation of joint-venture organization Innovapost involved the integration of strong and disparate corporate cultures. Brent Charland and Melanie Leclair from Innovapost’s HR department explain how the company’s Professional Development Series helped employees to understand and meet the expectations of the new organizational strategy and structure.

Contemporary workplace occupations in Britain: Motivations, stimuli, dynamics…

This paper aims to examine the more militant response of a minority of workers to collective redundancy and restructuring in Britain since 2007

Employability and talent management: challenges for HRD practices

The purpose of this conceptual paper is to illuminate the problems that are associated with defining and identifying talent and to discuss the development of talent as a contributor to employability.

Employee Engagement 2.0 : How to Motivate Your Team for High Performance (A R…

Imagine if you could: Create massive emotional commitment among all your direct reports Turn apathetic groups into high performance teams exhibiting huge discretionary effort Be a leader who people fight to work with Win a "Best Place to Work" award within 12 months Indeed, you can do all that and more, and it doesn't take a lot of time or a big budget. This isn't just another ivory tower book …

The Manager's Employee Engagement Toolbox

Everyone knows engaged employees are happier and improve the workforce. But engaged employees improve their managers? lives, too! Employee engagement has gotten the rap of being something ?nice? to do, not something that can produce results. You need to reverse that perception in your organization by becoming an engaged leader yourself. ? Align your management style with ways to improve your wo…

Workplace and employment characteristics of Citizens’ Advice Bureau (CAB) c…

There is a paucity of information on the characteristics and reasons for workers contacting the CAB with employment problems. This paper seeks to fill this gap in people’s knowledge by providing a detailed profile of the employment and personal characteristics of Citizens’ Advice Bureau (CAB) clients.

Social media in employee Selection and Recruitment

Edisi

-

ISBN/ISSN

978-3-319-29989-1

Deskripsi Fisik

387 p.

Judul Seri

-

No. Panggil

TXT MG LAN s

Customer orientation of service employees : its impact on customer satisfacti…

With the performance of service personnel often constituting a major element of a service per se, the customer orientation of service personnel is often regarded as a main determinant of service firms’ success. Drawing on a deductively derived four-dimensional conceptualization of the customer orientation of service personnel, consisting of employees’ technical skills, social skills, motiv…

Analisis mekanisme seleksi berbasis pendekatan teori human capital (Studi pa…

PT Semen Indonesia (Persero) Tbk is a leading cement company in the regional and even global level because it supported the existence of a reliable and competent employees. The purpose of this research is to describe and analyze the mechanisms of selection based on human capital theory approach at the company. The method used in this research is descriptive qualitative. Data collection through …

The interrelationship between service features, job satisfaction and customer…

The aim of this paper is to present a conceptual framework which explores the links between the two service features (physical and interactive), job satisfaction and their impact on customer satisfaction.

Analisis pengaruh kemampuan karyawan, pembagian tugas, dab motivasi terhadap …

This study aimed to determine the effect of the employee abilities, job description, motivation together as well as partial to determine the dominant influence on the performance of PT. Pelabuhan Indonesia II (Persero) Palembang Branch. The research was conducted in PT. Pelabuhan Indonesia II (Persero) Palembang Branch as many as 102 respondents. The sampling technique in the study conducted by…

From one to many : best practices for team and group coaching

Practical tips, tools, and insight on successful team and group coaching engagements As professional development budgets at many organizations remain flat or even shrink due to financial pressures, coaches and human resources leaders are looking for new ways to do more with less funding. Team coaching?which may span intact teams, project teams and virtual teams?and group coaching?spanning both …

Change management strategies for successful ERP implementation

When implementing an enterprise resource planning (ERP) system, top management commonly faces an unwanted attitude from potential users ± for one reason or another, they resist the implementation process. Top management should, therefore, proactively deal with this problem instead of reactively confronting it. In this paper, I describe an integrated, processorien tedapproach for facing the c…

Explaining why employee-customer orientation influences customers’ percept…

The purpose of this paper is to examine why employee-level customer orientation (CO) influences the customer experience in a service setting.

Knowledge sharing motivational factors of using an intra-organizational socia…

This paper aims to discuss the motivational factors affecting the knowledge sharing through an intra‐organizational social media platform and to answer the following research questions: “What motivates employees to share their knowledge through an intra‐organizational social media platform?”; “What impedes them sharing knowledge this way?”; and “Do these factors differ from those …

Examining sources of warehouse employee turnover

This paper aims to identify key variables that affect warehouse employee turnover. These variables include: occupational variables (e.g. skills, years of experiences); organizational variables (e.g. firm size, industry); individual variables (e.g. pay scale, job security). This paper also develops a conceptual model for linking the aforementioned variables reflecting job alternatives and job s…

Employee competences in manufacturing companies – an expert survey

The purpose of this paper is to present competences that are highly relevant for manufacturing today and tomorrow. Following a discussion on the concept of “competence”, a variety of competences are presented and classified into the four facets professional, methodological, social, and self-competence.

Research on personnel issues published in leading logistics journals: What we…

The purpose of this paper is to provide a comprehensive review of the core literature pertaining to frontline logistics personnel and their managers that has been published in the leading logistics journals. An annotated, yet integrated, review presentation will aid researchers in better understanding the concepts developed and linkages between the most critical variables studied to date. The p…

Relationship between job position, job attributes, and workplace friendship: …

The purpose of this paper is to examine the relationship between job attributes, job position, and workplace friendship. This paper also attempts to expand the ontology of workplace friendship.

Supervisory coaching in a logistics context

To examine warehouse worker development associated with managerial coaching in the logistics industry.

Leaving Addie for Sam Field Guide : Guidelines and Templates for Developing t…

Make your foray into successive approximations successful and as easy as possible. In the 2012 bestseller, Leaving ADDIE for SAM, learning professionals were introduced to the Successive Approximation Model (SAM) and the Savvy Start?the key to a successful project kick-off. Together, these concepts incorporate contemporary Agile processes that simplify design and development, yielding more ener…

High Impact Hiring : How to Interview and Select Outstanding Employees

This revised and expanded edition of High Impact Hiring will teach you the most successful employee interviewing system that has ever been developed. Thanks to the efforts of many professional researchers, hiring managers, and other Human Resource professionals, the best of their knowledge and experience has been distilled and transformed into a hiring "system" that eliminates hiring mistakes. …

Project Managing E-Learning

Launching and managing a successful e-learning project is much easier when you use the proven steps and strategies in this practical guide. Learn how to avoid technical issues that can bring an e-learning project to a halt. Includes hands-on exercises and worksheets.

The Gamification of Learning and Instruction Fieldbook : Ideas into Practice

Following Karl Kapp's earlier book The Gamification of Learning and Instruction , this Fieldbook provides a step-by-step approach to implementing the concepts from the Gamification book with examples, tips, tricks, and worksheets to help a learning professional or faculty member put the ideas into practice. The Online Workbook, designed largely for students using the original book as a textbook…

Employee Engagement for Dummies

The easy way to boost employee engagement Today more than ever, companies and leaders need a road map to help them boost employee engagement levels. Employee Engagement For Dummies helps employers implement the necessary plans to create and sustain an engaging culture, allowing them to attract and retain the best people while boosting their productivity and creativity. Employee Engagement For D…

Effective Group Coaching: Tried and Tested Tools and Resources for Optimum Co…

Group coaching is rapidly becoming the preferred coaching option for businesses and individuals. Effective Group Coaching is a practical, resource rich, hands-on guide for the group coaching facilitator in one of the fastest growing new disciplines. Organizations, community groups and individuals are discovering that group coaching is an exciting and sustainable model and process for learning a…