The purpose of this case study is to provide an opportunity for students to conduct realistic business analysis applying subject material related to cross-cultural issues presented in the international business and international management courses.
The paper focuses on current debates about police professionalism. It explores the nature and meaning of what has been termed “old” professionalism, which focuses on the role of the police as “professional crime fighters”, and then assesses the extent to which there has been a transition to a “new” professionalism centred on enhanced accountability, legitimacy and evidence-based pra…
Our annual surveys seek to provide insight into important market dynamics, opportunities and problems in the North American third party logistics (3PL) industry, from the perspective of the chief executive officers (CEOs) of major logistics service companies. The information generated is not only useful to managers considering using such services, but also to provider CEOs to facilitate industr…
The issue affecting US textile/apparel companies in global business competition is to find suitable suppliers for their operations. The selection and evaluation of their global suppliers to meet the goal of having effective and efficient supply chain operations and strengthening their position in the market become critical for US textile/apparel manufacturers to maintain their competitiveness i…
The purpose of this paper is to examine the application of Thatchenkery’s Appreciative Sharing of Knowledge (ASK) to a professional military college.
To examine union elections conducted by the National Labor Relations Board (NLRB) in warehouse and storage facilities in the USA.
The purpose of this paper is to focus on radio frequency identification (RFID) acceptance and examine three understudied drivers: a company’s satisfaction with existing logistics technologies, its logistics technology readiness (technology optimism and technology innovativeness), and relationship hostage position. The proposed conceptual model also investigates the impacts of RFID acceptance …
The purpose of this paper is to investigate the unique supply chain strategies employed by retailers.
Owner operators are an important group of truck drivers, yet have been the subject of very little academic research. Specifically, no research has explored retention issues among owner operators. Thus, this paper aims to employ a segmentation approach to owner operator retention, examining important independent variables that include: pay and compensation, top management support, time at home, …
This study aims to report on the current issues facing the maquiladora industry in Mexico and the cross-border supply chain and to present suggestions for improving the situation in the future.
Humanitarian logistics plays a critical role in the aid response to hunger and disasters worldwide. The US Department of Agriculture (USDA) uses a competitive bidding process to procure P.L. 480 Title II food aid, a $2 billion business annually. This paper describes a mixed-integer program (MIP) decision tool that mimics the USDA bid approach in order to improve ocean carrier and food supplier …
This paper aims to measure the comparative managerial efficiency of 24 leading third-party logistics providers (3PLs) in North America and identify best-practice firms among these 3PLs.
This paper aims to establish the main factors that underlie store attributes, to examine which exert the greatest influences on the achievement of a maximum level of customer satisfaction. This study seeks to determine if there are significant differences not only in the factor compositions but also in their influence on customer satisfaction, depending on the country of residence of focal cust…
The purpose of this study is to investigate the impact of a key logistics and distribution variable, case pack quantity, on a consumer packaged goods (CPG) manufacturing firm’s performance. The paper builds theory with respect to case pack quantity’s dichotomous impact on the retail shelf replenishment process and subsequent impact on market share depending on product rate-of-sale (ROS).
The purpose of this paper is to assess the comparative strengths and weaknesses of leading third-party logistics providers (3PLs) in the USA with respect to their financial efficiencies during the period of 2005-2007. It also intends to identify various factors that significantly affect the financial efficiency of the 3PLs over time and propose ways to improve the competitiveness of 3PLs.
The purpose of this paper is to compare small and large motor carriers to determine whether small motor carriers serve a smaller, more concentrated customer base, have owners that are more involved in the customer relationship management process, and earn higher returns usually associated with niche market players.
The purpose of this paper is to develop a measurement scale to assess over-the-road commercial motor vehicle operators’ attitudes toward safety regulations.
In light of the low-union density and a huge representation gap in the US representation system. The purpose of this paper is to examine the effectiveness of the system under majority rule and to provide some empirical evidence on how much union membership would increase in the USA if a policy of non-exclusive representation, as adopted in New Zealand, are to be implemented.
This study seeks to investigate the signals on which consumers may rely to reduce the problems of information asymmetry on an online auction site. The research aims to develop and test based on information signaling theory. It classifies signals from auction web pages into three types: seller reputation, product condition, and argument quality. To understand how the signals affect consumers’ …
This study aims to examine the relationship between top-performing US furniture manufacturers and industry’s best manufacturing practices.
In an era of downsizing and financial cutbacks, the operational efficiency of third party logistics providers (3PLs) dictates their competitiveness and/or survival. In an effort to help 3PLs enhance productivity and price leverage in the increasingly competitive third party logistics market, this paper aims to develop a meaningful set of financial benchmarks that will dictate best practices. In…