Our annual surveys seek to provide insight into important market dynamics, opportunities and problems in the North American third party logistics (3PL) industry, from the perspective of the chief executive officers (CEOs) of major logistics service companies. The information generated is not only useful to managers considering using such services, but also to provider CEOs to facilitate industr…
The purpose of this paper is to propose a scheme to estimate the technical efficiency of trucks engaged in logistics and to analyze the properties of efficiency. The objectives are to determine individual-truck level technical efficiency using both radial and non-radial measures for freight trucks, to calculate the degree of input overuse.
The purpose of this paper is to analyze the relationship between corporate and supply chain strategy, as well as its implementation in a multinational paper producing company. Traditionally paper producing companies have had a strong interest in developing a physical infrastructure for their customer deliveries. However, supply chain thinking is still an unstructured issue in the case company.
The study sets out to explore the use of an iterative approach for designing distribution chain in an agile virtual environment; in an agile virtual environment, quick adaptation to changing market situation and automation of supply chain management processes are essential.
Using China’s burgeoning logistics industry as a backdrop, the present study focused on how to build trust between logistics users and third-party logistics (3PL) providers, and the antecedents and consequences of trust.
Singapore’s electronics manufacturers are facing many questions. In the computer hard-drive industry, where the problem of obsolescence is common and where a product’s lifecycle may be only six months, manufacturers are anxious to know what the next order-winning criteria will be. Since low labour costs are no longer a key factor, many organisations are developing their competencies in rese…
On one side, the purpose of this paper is to numerically analyze the emergency order allocation mechanism and help managers to understand the relationship between the emergency coefficient, uncertainty and emergency cost in two-echelon logistics service supply chain. On the other side, the purpose of this paper is to help managers understand how to deal with the problem of order allocation in t…
The purpose of this paper is to provide an introduction of the two parts of the Special Edition of the journal devoted to the challenges of humanitarian aid logistics. To achieve this, an overview of the humanitarian logistic field is provided focussing on a number of key areas in which the principles and practices supporting commercial supply network management (SNM) have the potential to offe…
There is a paucity of literature considering horizontal collaboration among grocery retailers, suppliers, and third-party logistics (3PL) providers. This paper seeks to investigate benefits of and barriers to the use of fourth-party logistics (4PL) management as a catalyst for horizontal collaboration.
Much of the research conducted in logistics/SCM has focused on satisfaction/retention of customers. This has left a critical gap for managers: before customers can be satisfied and ultimately retained, a purchase choice of logistics services has to occur. To date, very little research has addressed how logistics customers make purchase choice decisions about logistics services. The purpose of …
To provide a model for precise logistic controlling of one-piece flow processes and for the description of the interactions between logistic performance measures. The developed method can help manufacturing enterprises to control their production processes and therewith to exploit existing rationalization potentials in their production.
The purpose of this paper is to describe the “scientific identity” and “ethnocentricity” in the “top” journals of logistics management by studying the categories of papers published and the geographical affiliations of authors, editorial review boards, and editors in selected journals.
The purpose of this paper is to describe selected journals in logistics management in terms of : the proportion of different “empirical” contributions; the proportion of national versus international research data; the geographical origin of research data; and the authors’ geographical affiliations.
The purpose of this paper is to present a decision model for selecting a third party logistics (3PL) provider, because international business can be a complex undertaking. It is a multi-criteria problem, with alternative ways to weigh the importance of the chosen criteria.
The purpose of this paper is to present a decision model for selecting a third party logistics (3PL) provider, because international business can be a complex undertaking. It is a multi‐criteria problem, with alternative ways to weigh the importance of the chosen criteria.
The purpose of this paper is to assess electronic information transfer in logistics organizations. The paper approaches information transfer as an elemental component of contemporary business to business (B2B) processes.
The purpose of this paper is to assess electronic information transfer in logistics organizations. The paper approaches information transfer as an elemental component of contemporary business to business (B2B) processes.
In the preface to the first edition of this book, I wrote that a prime objective for writing the book was to provide an up-to-date text at a reasonable cost. We also felt that there was a significant gap in the literature for a book that offered a broad framework as well as a clear and straightforward description of the basic functions and elements related to logistics and distribution. The fee…
Purpose – The purpose of this paper is to identify and systematically discuss generic forms of contract logistics services and their distinct underlying approaches for fulfilling their respective value propositions. A general frame of reference is developed that addresses the value proposition, as well as the value creation architecture that leads to generic business model configurations f…
Purpose – To investigate the integration process of retailer’s information technology strategy within logistics strategy and to find out those aspects of the retailer’s distribution and operational performance that are mostly influenced via that integration. Design/methodology/approach – A qualitative case study methodology is used where the managers of the major domestic and multin…
Abstract Purpose – The purpose of this paper is to present a framework for purchasing transport services to enable small and medium size enterprises (SMEs) to improve relationships with logistics service providers (LSPs) and enhance their own competitive advantage and profitability. Many SMEs lack competence in purchasing transport services and a subsequent lack of “purchasing power” …
The “Law of Industrial Dynamics” is a well‐known phenomenon which leads to significant swings in demand as orders are passed down along a supply chain. Large fluctuations in demand result for the manufacturer leading to policies which counteract the objectives of materials logistics management which are to reduce inventories while maintaining strategic stocks, improve product quality, min…
The purpose of this paper is to present a decision-making framework for outsourcing levels of logistics activities. These are: execution level of basic activities (such as transportation, warehousing); value-added activities; planning and control level of activities (such as transportation and inventory management); and strategic decision-making level of activities (distribution network design).
Industrial enterprises are having to meet changes in customers' requirements at ever shorter intervals. The life cycles of products are becoming shorter, the pay‐back time of development costs likewise. Various concepts, such as Just‐in‐Time (JIT) and Total Quality Control (TQC) have been developed to meet the ever stricter demands made on products, their production and distribution proce…
This double special issue called for logistics solutions and supply chains in times of climate change. The purpose of this editorial is to investigate the current and future implications of climate change, and in particular, energy efficiency for logistics and supply chain management (SCM).
In the past few years significant changes in computer technology have taken place. The development of the mini and micro computer for business applications has occurred in the past five years. New mass storage devices, faster central processing units and more sophisticated input/output devices have also been developed recently. These technological developments have fostered further use of the c…
Logistics is becoming an increasingly important part of overall retail strategy because it provides opportunities for enhanced profit, market growth and sustainable competitive advantage. This research examines the underlying factors which impact retail logistics. The factors found are warehousing/transportation, supplier performance/communications, internal information systems, activity levell…
The paper aims to provide an overview of the evolution of relationship-related research in the areas of logistics and supply chain management.
The purpose of this paper is to investigate how perceived service quality influences both a shipper’s satisfaction and subsequent loyalty in third-party logistics outsourcing relationships.
Purpose – The objective of the study is to examine the extent to which quality management practices, tools and methods are employed and adopted in Australian companies. Design/methodology/approach – To address the aim of the study, a survey instrument was developed and data were collected from a field research on a sample of manufacturing, retail, and logistics companies. Findings – T…
The purpose of this paper is to explore how the performance management (PM) process may be affected by the design and contents of logistics service performance (LSP) contracts between customer and supplier.
This paper aims to describe how research literature and logistics practitioners respectively describe the link between logistics and corporate social responsibility, focusing on the link between strategic logistics change (location, capacity and number of facilities as well as the design of supplier and customer network) and labor rights.
The purpose of this paper is to present a framework to manage product returns for reverse logistics by focusing on estimation of returns for select categories of products in the Indian context.
The purpose of this paper is to investigate the issues pertinent to sourcing internationally from low-cost countries (LCCs) and to understand which issues are associated most strongly with a firm’s logistics performance.
In this paper, the management of variety in automobile manufacturing is broadened from simply considering the choice of models, options and parts to include strategic issues in sourcing and logistics systems. Some of the major cost elements associated with varietal increase are identified, leading into a discussion of how logistics system redesign can reduce or, indeed, eliminate the unwanted i…
Europe today represents one of the world's fastest developing market‐places for both goods and services. Rapid changes in the business, political and regulatory environments are placing considerable stress on companies in Europe, whether national or international in their orientation. For many companies, these events are coincidental with the process of evolving into global businesses, which …
The completion of the Single European Market in 1992 has major implications for logistics throughout the 1990s and beyond. However, as logistics has come under the spotlight, many managers and academics have come to realize that their understanding of the field is limited. In particular, both the differences in practice between countries and the future directions for innovation in logistics rem…
In terms of logistics, manufacturers located in peripheral areas are generally considered to be at a disadvantage. Surveys of Scottish manufacturers suggest that any logistical disadvantage is likely to stem more from inadequacies in the quality of transport services than from higher movement costs. The paper attempts to explain why manufacturers in peripheral areas do not incur a significant t…
The decade of the 1980s has been witness to a long period of stable, sustained economic growth in the American economy, with moderate inflation, favourable interest rates, and steady growth in GNP. The decade has been remarkably free of the economic turmoil that marred the 1970s ‐ double digit inflation, double digit prime interest rates, the energy crisis. Nevertheless, the last nine years h…
Despite the proven benefits of high‐performing spare parts logistics, recommendations on how to organize spare parts logistics in China are rather rare. The absence of spare parts logistics concepts for China is surprising, since the spare part business is the profit pool of the capital goods industry: spare parts create about 17 percent of the industry's total revenue. The margins involved i…
Benchmarking has become more commonplace in recent years as managers sought to improve their firms' operations by examining strategic practices of leading companies. The focus of the current research is the benchmarking of logistics among United States manufacturers. The researchers explore the relationships between benchmarking practices and selected organizational variables. Benchmarking rela…
In logistics strategy, it is now being recognized that revenue generation is as important as cost reduction. Although it has long been known that logistics customer service has a positive effect on customer satisfaction, little research has been conducted to determine precisely the degree to which logistics customer service affects sales and generates the revenues for the firm. The purpose of t…
The purpose of this paper is to report on research undertaken to investigate whether current reverse logistics theories and models can be totally applied in developing countries like China using the electronic industry as a case study.
The primary objective of this paper is to show how mathematical modeling can be for solving a third party logistics (3PL) allocation problem.
To provide practitioners of knowledge management with a sense of the importance of reverse logistics as an important part of today’s company policies, especially throughout the product life cycle, with the accompanying technology that supports it and the effects on customer relation management (CRM) and satisfaction.
This study aims to provide a model for designing logistics networks with multiple products. In such a design model, it is important to determine the operation-related parameters accurately.
To succeed in an uncertain environment, firms must respond to changing customer needs, and logistics flexibility is an important part of the response. This paper defines logistics flexibility, creates a framework to understand it, and shows how it relates to customer satisfaction.
This paper examines the diversification of services and activities by freight forwarders in the UK. Following similar studies conducted in the USA, the paper analyses the trends towards service and revenue diversification that has been observed in this sector.
The purpose of this paper is to examine whether the level of logistics information systems (LIS) adoption in manufacturing companies is influenced by organizational profile variables, such as the company’s size, the nature of its operations and their subsectors.