This paper explores the current feature of the service provision in the shipping industry and contributes to a more thorough understanding of the industry. A questionnaire was developed to examine the performance of service providers assessed by international shippers in the UK and South Korea. We find that British shippers are more likely to be satisfied with the diversified service provision …
The purpose of this paper is to provide a clustering approach to segment supply chain partners in the automobile industry and prioritize services offered by third party logistics service (3PL) providers
The significant exodus of containers inland due to the container revolution has increased the salience of inland terminals for efficient freight distribution. Further, the migration of containers gradually inland has forced seaports to depend on these inland terminals to determine their competitiveness and offer a mechanism for competitive freight price to the consumer. The performance of dry p…
This paper explores the current feature of the service provision in the shipping industry and contributes to a more thorough understanding of the industry. A questionnaire was developed to examine the performance of service providers assessed by international shippers in the UK and South Korea. We find that British shippers are more likely to be satisfied with the diversified service provision …
The potential of information and communication technology (ICT) in improving knowledge work productivity is well-documented in the existing literature. However, prior research fails to provide means for analyzing whether the potential can be realized in a specific organizational context. Thus, this paper aims to focus on the context-specific analysis of the impacts of ICT services on knowledge …
In simultaneous/concurrent engineering (SE/CE), many functions are performed concurrently; however, manufacturing logistics design is seldom considered. Presents an integrated methodology for the design of manufacturing logistics and links it with early phases of product design. The concept of “adaptability factor” is proposed, linking choice of manufacturing technology to handling operatio…
Despite the growing amount of research into container-port operations and efficiency, much of the literature on the subject treats container ports and terminals as black box systems without examining the structure of their transformation and production processes. Research on the network and multi-stage structure of container-terminal operating systems is scarce and its applications in the conte…
The paper describes the concept and implementation details of integrating a finite element module for dike stability analysis ‘‘Virtual Dike’’ into an early warning system for flood protection. The module operates in real-time mode and includes fluid and structural sub-models for simulation of porous flow through the dike and for dike stability analysis. Real-time measurements obtained …
Transportation problem is an optimization problem. In general, it was studied under random or uncertain condition. Considering the recent complexity, it is not enough to make should be a perfect transportation plan only based on. Usually, there is not only uncertainty but also randomness in many systems. In this paper, the aim is to investigate a transportation problem under uncertain and rando…
Ports, from the simple physical sea/land interface they once used to be, have successively turned into commerce and industrial centers, then into logistics and distribution platforms, and are now becoming intermodal nodes in international supply chains networks, the efficiency of which now drives trade competitiveness. With her distinguished location, logistics infrastructure and well qualified…
Logistics encompasses a complex set of activities which require a collection of metrics to adequately measure performance. Ideally, the performance metrics used should be selected and maintained as a system, so they complement and support each other and provide the decision makers with a well balanced picture of the logistics process. Often in practice, however, performance measurement systems …
We provide a generalization of the logistic two-sex model with ephemeral pair-bonds and with stable couples without assuming any specific mathematical form for fertility, mortality and the mating function. In particular, we establish a necessary and sufficient condition on the fertility/mortality density-dependent ratio that ensures the existence of the logistic behaviour. Several differences a…
The literature on corporate responsibility (CR) increasingly recognizes the importance of leadership in support of organizational change. This is particularly the case when CR provides the basis for the business contribution to sustainable development, which is understood to involve organizational and social innovation leading to change. The paper draws on theoretical and empirical studies to e…
Suggests that a significant trend affecting American society today is the dramatic rise in the number of persons aged over 65. Consequently, retailers are interested in knowing how this segment can be best served in the marketplace. Outlines a study which utilized person perception theory to examine how retail sales personnel’s perceptions relate to elderly consumers’ satisfaction. Results …
The employer brand could be a key factor of competitiveness for a company in acontemporary labour market. The purpose of this paper is to identify the features of human resource development (HRD) practices and talent management in companies with employer brand (CEBs).
To streamline and improve their service delivery systems, service organizations have much to learn from their manufacturing counterparts in the use of quality and process improvement tools. The purpose of this article is to present a practical framework which integrates these tools in order to enhance the efficiency and customer orientation of service delivery systems. Two examples are used to …
This paper is part of a study of employee engagement and its relationship with seafarer safety, performance and retention. This section focuses on the impact of seafarer turnover, identifies and understands drivers of retention and their relevance in shipping, and explores the relationship of engagement with retention. It determines the correlation between retention and engagement and analyses …
The purpose of this study is to investigate the antecedents and consequences of consumer satisfaction with the use of self-service technology (SST) in a retail setting. Design/methodology/approach – In cooperation with a survey firm, a total
Corporate governance has emerged from obscurity into being a mainstream topic which there is a need to know, as well as being incorporated into industrial and commercial training courses. There has been a plethora of reports starting in the USA and spreading to the UK, whose influence, example and model have spread throughout the world. Some main forces explaining the provenance of corporate go…
There has been a proliferation of studies on product perceptions based on the country of origin. Most of these studies were conducted in western or developed countries. Studies in the less developed nations are still scarce, especially research conducted in the former Soviet Union. With the disintegration of the Soviet Union, the former Soviet republics offer vast new market opportunities for …
Despite their high economic importance, academic research has granted KG funds only marginal attention. A main reason is the lack of reliable performance data due to non-observable market prices during the lifetime of a KG fund. In order to measure the performance of KG funds, we construct an index using a database of more than 300 German one-ship companies during the sample period from Decembe…
Ports and terminals open to prevailing winds can cause problems to moored ships with a high freeboard. Such ships, i.e. ship and berth mooring systems, have to deal with signifi cant aerodynamic loads.Th is paper addresses the theoretical approach of the infl uence of aerodynamic loads on a mooring system for ship and investigates whether windscreens can reduce aerodynamic loads on ships in ports
The Management Standards Indicator Tool (MSIT) is a 35-item self-report measure of the psychosocial work environment designed to assist organizations with psychosocial risk assessment. It is also used in work environment research. Edwards and Webster presented a 25-item version of the MSIT based on the deletion of items having a factor loading of < .65. Stress theory and research suggest that p…
The notion of excellence in business bas been widely canvassed, while that concept bas been relatively neglected in professional work. Tbe idea of professionalism in librariansbip bas bad some debate, but bas not been articulated in any formal fashion. This paper attempts that examination by discussing the criteria of excellence: implicating political parameters; social and psychological aspect…
The purpose of this paper is to present a theoretical model for systematizing human rights norms to facilitate their integration into global business decision making
Turnaround time, defined as the total time spent by a vessel within the port area, is one of the most important key performance measures for a container terminal. In this paper, the authors propose a hybrid approach based on simulation and genetic algorithms to investigate vessels’ turnaround time in a real container terminal under different scenarios characterised by increases in containers …
The decision on which countries will participate in European Monetary Union (EMU) is to take place as early as possible in 1998, with the final run-in, regarding the technicalities of introducing a single currency, starting on 1 January 1999. With this timetable in mind, examines some of the major issues which will have to be confronted by UK retailers. Even if the UK Government decides to opt…
This paper examines the likely impact of extreme weather events and rising sea levels on key port logistics operations and infrastructure. It develops a 3D model to assess the vulnerability of seaports vis-a`-vis operational assets to sea-level rise. Key operational assets were first identified and geo-referenced on a high-resolution digital terrain model. In addition, perceptions of threat of …
Over the last 3 years, research carried out by Cardiff University has studied the opportunities to integrate freight transport better into supply chains. The paper stems from this work. After asserting the principal reasons why better transport integration is important, it charts a range of diagnostic tools that were deployed. The tools represent a menu of instruments that aim to aid understand…
Ports are widely recognised as crucial nodes in international trade and transport. However, for various reasons, capacity does not always match demand: sometimes there is overcapacity, whereas in other cases, demand exceeds capacity and there is a shortage of the latter. This chapter therefore looks at where port congestion occurs, both globally and in the port-calling chain; it analyses actual…