Third-Party Logistics- Is There a Future

In this article, the authors describe the results of a study on strategies of third‐party logistics (TPL) providers. The size of the TPL industry and the different requirements placed on logistics as opposed to basic services, such as transportation or public warehousing, justify the need to treat TPL as a separate industry. The authors describe three waves of entrants into the TPL industry a…

Time compression in the supply chain

Claims that time compression is a powerful source of competitive advantage that remains relatively underutilized in UK busineses. Details the research undertaken by the Warwick Manufacturing Group’s time compression programme (TCP) on the applications of time‐based approaches with a number of partner companies. Explores the nature of time compression in relation to the fundamental principle…

Time compression in the supply chain : information management is the vital …

Claims that time compression is a powerful source of competitive advantage that remains relatively underutilized in UK busineses. Details the research undertaken by the Warwick Manufacturing Group’s time compression programme (TCP) on the applications of time‐based approaches with a number of partner companies. Explores the nature of time compression in relation to the fundamental principle…

Transportation concerns of foreign firms in China

In recent years, many foreign firms have flocked to China (People’s Republic of China) to take advantage of the opportunities in the large market. However, some of these firms have faced logistical problems in transporting and distributing their goods in China. Identifies the transportation problems faced by foreign firms operating in China and examines the possible actions and factors for mi…

Maritime Economics : a macroeconomic approach

Elias Karakitsos is Chairman of Global Economic Research (LLC), Director and Partner of Twintop Consultants (trading FFAs in the shipping market); and an Associate Member of the Cambridge Centre for Economic and Public Policy, University of Cambridge, UK. He was at Imperial College, UK, for nearly 25-years, where he held the chair of economics and was Head of Economics for ten-years. He has act…

Twenty years of IJLM: evolution in research

The purpose of this paper is to evaluate research trends observed in the International Journal of Logistics Management (IJLM) during its first 20 years of publication. Design/methodology/approach – A content analysis was conducted of the IJLM’s first 20 years of publication (330 articles in total) to identify changing trends in subject matter, use of theory, type of research methodology, an…

Using the “documentary method” to analyse qualitative data in logistics r…

This paper aims to examine the use of a qualitative data analysis technique, the documentary method, in the development of knowledge in logistics. The value of the method is illustrated through an example of its application in a study of in-store logistics processes at six leading European retail stores.

Vendor-managed inventory and bullwhip reduction in a two-level supply chain

Compares the bullwhip properties of a vendor managed inventory (VMI) supply chain with those of a traditional “serially-linked” supply chain. The emphasis of this investigation is the comparative impact the two structures have on the “bullwhip effect” generated. Particular attention is paid to the manufacturer’s production ordering activities as demonstrated using a simulation model b…

Views Of Logistics Service Providers On Modularity In Logistics Services

The objective of this paper is to increase understanding of the concept of service modularity and to present examples of applications of modularity approach in logistics services. This aim is pursued with an empirical case study, consisting of interviews of 25 logistics service providers (LSPs). Themes found in the literature are used in the interviews and in the analysis of the interviews. The…

Virtual logistics- transport in the marketspace

While transport seems to be increasingly constrained in its mission to supply services which are continuous, costless and available in all directions, the telecommunications system seems to have no such constraints and to be developing ever more rapidly in terms of inter‐connectivity, falling costs and multi‐directionality. It would seem to be impossible to contemplate the future demand for…

Volatility, unpredictability and asymmetry- An organising framework for human…

This paper aims to develop the tentative hypothesis that common effective dynamics generate asymmetry volatility and unpredictability in the business, military and humanitarian logistics sectors.

Workplace safety in the supply chain- a review of the literature and call for…

The purpose of this paper is to review the literature and call for additional research into the human, operational, and regulatory issues that contribute to workplace safety in the supply chain.

World-class logistics- Australia and New Zealand

This paper reports on a study of the logistics and supply chain practices of Australian and New Zealand firms.

Firm-level Factor versus National Institutional Difference

When a firm undertakes foreign direct investment, it must determine the level of ownership in its foreign subsidiary. This study examines the determinants of the ownership strategy of a Japanese logistics firm from the perspective of international business studies (IB). The study focuses on firm-level factors, including “contributed assets” for shaping firm-specific advantage which a paren…

Environmental sustainability in the third-party logistics (3PL) industry

The purpose of this paper is to document the extent to which large third-party logistics (3PL) companies have committed themselves to environmental sustainability goals. It also aims to examine the sustainability initiatives undertaken by those companies and the impact of those initiatives on the 3PL and their customers. Finally, the research seeks to examine the impact of the global recession …

Environmental sustainability in logistics and freight transportation - A lite…

The environmental impacts of transportation are rarely brought into decision making frameworks. The purpose of this paper is to introduce a framework and tool to help in these organizational decisions

Dealing with supply chain risks- Linking risk management practices and strate…

The purpose of this paper is to develop a data system to assess failure probability in small to medium-sized enterprise (SME) reorganization.

Computers in retailing

Major changes have taken place in the application of information technology in retailing. Looks at the opportunities for improving use of data within the retail environment through modern technology in the early 1980s

Complexity and variety in mass customization systems: analysis and recommenda…

To identify and examine the origins of complexity in a mass customization system and to propose an effective application sequence of variety management strategies in order to cope with this complexity.

Collaboration in Finnish-Russian supply chains: Effects on performance and th…

The management of international supply chains may significantly contribute to the successful outcome of exports. The purpose of this paper is to investigate the level of supply chain collaboration in an uncertain cross-border context, and whether it improves supply chain performance The moderating role of export experience and intensity to the collaboration-performance relationship is also in…

Are shippers satisfied with the diversified provision of logistics service by…

This paper explores the current feature of the service provision in the shipping industry and contributes to a more thorough understanding of the industry. A questionnaire was developed to examine the performance of service providers assessed by international shippers in the UK and South Korea. We find that British shippers are more likely to be satisfied with the diversified service provision …

Clustering analysis prioritization of automobile logistics services

The purpose of this paper is to provide a clustering approach to segment supply chain partners in the automobile industry and prioritize services offered by third party logistics service (3PL) providers

Preparation of dry ports for a competitive environment in the container seapo…

The significant exodus of containers inland due to the container revolution has increased the salience of inland terminals for efficient freight distribution. Further, the migration of containers gradually inland has forced seaports to depend on these inland terminals to determine their competitiveness and offer a mechanism for competitive freight price to the consumer. The performance of dry p…

Are supply (driven) chains forgotten?

This paper explores the current feature of the service provision in the shipping industry and contributes to a more thorough understanding of the industry. A questionnaire was developed to examine the performance of service providers assessed by international shippers in the UK and South Korea. We find that British shippers are more likely to be satisfied with the diversified service provision …

Analysing the impacts of ICT on knowledge work productivity

The potential of information and communication technology (ICT) in improving knowledge work productivity is well-documented in the existing literature. However, prior research fails to provide means for analyzing whether the potential can be realized in a specific organizational context. Thus, this paper aims to focus on the context-specific analysis of the impacts of ICT services on knowledge …

Analysing Materials Handling Needs in Concurrent/Simultaneous Engineering

In simultaneous/concurrent engineering (SE/CE), many functions are performed concurrently; however, manufacturing logistics design is seldom considered. Presents an integrated methodology for the design of manufacturing logistics and links it with early phases of product design. The concept of “adaptability factor” is proposed, linking choice of manufacturing technology to handling operatio…

A two-stage supply chain DEA model for measuring container-terminal efficiency

Despite the growing amount of research into container-port operations and efficiency, much of the literature on the subject treats container ports and terminals as black box systems without examining the structure of their transformation and production processes. Research on the network and multi-stage structure of container-terminal operating systems is scarce and its applications in the conte…

Modeling earthen dikes using real-time sensor data

The paper describes the concept and implementation details of integrating a finite element module for dike stability analysis ‘‘Virtual Dike’’ into an early warning system for flood protection. The module operates in real-time mode and includes fluid and structural sub-models for simulation of porous flow through the dike and for dike stability analysis. Real-time measurements obtained …

A Transportation Problem with Uncertain Costs and Random Supplies

Transportation problem is an optimization problem. In general, it was studied under random or uncertain condition. Considering the recent complexity, it is not enough to make should be a perfect transportation plan only based on. Usually, there is not only uncertainty but also randomness in many systems. In this paper, the aim is to investigate a transportation problem under uncertain and rando…

A Simulation for Optimum Terminal Truck Number in a Turkish Port Based on Lea…

Ports, from the simple physical sea/land interface they once used to be, have successively turned into commerce and industrial centers, then into logistics and distribution platforms, and are now becoming intermodal nodes in international supply chains networks, the efficiency of which now drives trade competitiveness. With her distinguished location, logistics infrastructure and well qualified…

A Review and Evaluation of Logistics Performance Measurement Systems

Logistics encompasses a complex set of activities which require a collection of metrics to adequately measure performance. Ideally, the performance metrics used should be selected and maintained as a system, so they complement and support each other and provide the decision makers with a well balanced picture of the logistics process. Often in practice, however, performance measurement systems …

A generalized two-sex logistic model

We provide a generalization of the logistic two-sex model with ephemeral pair-bonds and with stable couples without assuming any specific mathematical form for fertility, mortality and the mating function. In particular, we establish a necessary and sufficient condition on the fertility/mortality density-dependent ratio that ensures the existence of the logistic behaviour. Several differences a…

Toward an integrated model of leadership for corporate responsibility and sus…

The literature on corporate responsibility (CR) increasingly recognizes the importance of leadership in support of organizational change. This is particularly the case when CR provides the basis for the business contribution to sustainable development, which is understood to involve organizational and social innovation leading to change. The paper draws on theoretical and empirical studies to e…

The difference between elderly consumers’ satisfaction levels and retail sa…

Suggests that a significant trend affecting American society today is the dramatic rise in the number of persons aged over 65. Consequently, retailers are interested in knowing how this segment can be best served in the marketplace. Outlines a study which utilized person perception theory to examine how retail sales personnel’s perceptions relate to elderly consumers’ satisfaction. Results …

HRD practices and talent management in the companies with the employer brand

The employer brand could be a key factor of competitiveness for a company in acontemporary labour market. The purpose of this paper is to identify the features of human resource development (HRD) practices and talent management in companies with employer brand (CEBs).

Enhancing customer orientation of service delivery systems: an integrative fr…

To streamline and improve their service delivery systems, service organizations have much to learn from their manufacturing counterparts in the use of quality and process improvement tools. The purpose of this article is to present a practical framework which integrates these tools in order to enhance the efficiency and customer orientation of service delivery systems. Two examples are used to …

Employee Engagement as a Predictor of Seafarer Retention : A Study among Indi…

This paper is part of a study of employee engagement and its relationship with seafarer safety, performance and retention. This section focuses on the impact of seafarer turnover, identifies and understands drivers of retention and their relevance in shipping, and explores the relationship of engagement with retention. It determines the correlation between retention and engagement and analyses …

Managing Service Quality: An International Journal Determinants and conseque…

The purpose of this study is to investigate the antecedents and consequences of consumer satisfaction with the use of self-service technology (SST) in a retail setting. Design/methodology/approach – In cooperation with a survey firm, a total

Corporate governance: the need to know

Corporate governance has emerged from obscurity into being a mainstream topic which there is a need to know, as well as being incorporated into industrial and commercial training courses. There has been a plethora of reports starting in the USA and spreading to the UK, whose influence, example and model have spread throughout the world. Some main forces explaining the provenance of corporate go…

The importance of country-of-origin information and perceived product quality…

There has been a proliferation of studies on product perceptions based on the country of origin. Most of these studies were conducted in western or developed countries. Studies in the less developed nations are still scarce, especially research conducted in the former Soviet Union. With the disintegration of the Soviet Union, the former Soviet republics offer vast new market opportunities for …

The development of a performance index for KG funds and a comparison with oth…

Despite their high economic importance, academic research has granted KG funds only marginal attention. A main reason is the lack of reliable performance data due to non-observable market prices during the lifetime of a KG fund. In order to measure the performance of KG funds, we construct an index using a database of more than 300 German one-ship companies during the sample period from Decembe…

Ship safety in open ports

Ports and terminals open to prevailing winds can cause problems to moored ships with a high freeboard. Such ships, i.e. ship and berth mooring systems, have to deal with signifi cant aerodynamic loads.Th is paper addresses the theoretical approach of the infl uence of aerodynamic loads on a mooring system for ship and investigates whether windscreens can reduce aerodynamic loads on ships in ports

Psychosocial risk assessment in organizations: Concurrent validity of the bri…

The Management Standards Indicator Tool (MSIT) is a 35-item self-report measure of the psychosocial work environment designed to assist organizations with psychosocial risk assessment. It is also used in work environment research. Edwards and Webster presented a 25-item version of the MSIT based on the deletion of items having a factor loading of < .65. Stress theory and research suggest that p…

Professional Excellence

The notion of excellence in business bas been widely canvassed, while that concept bas been relatively neglected in professional work. Tbe idea of professionalism in librariansbip bas bad some debate, but bas not been articulated in any formal fashion. This paper attempts that examination by discussing the criteria of excellence: implicating political parameters; social and psychological aspect…

Natural law, human rights and corporate reputational capital in global govern…

The purpose of this paper is to present a theoretical model for systematizing human rights norms to facilitate their integration into global business decision making

Hybrid approach for container terminals performances evaluation and analysis

Turnaround time, defined as the total time spent by a vessel within the port area, is one of the most important key performance measures for a container terminal. In this paper, the authors propose a hybrid approach based on simulation and genetic algorithms to investigate vessels’ turnaround time in a real container terminal under different scenarios characterised by increases in containers …

European Monetary Union: the need for a contingency strategy within the retai…

The decision on which countries will participate in European Monetary Union (EMU) is to take place as early as possible in 1998, with the final run-in, regarding the technicalities of introducing a single currency, starting on 1 January 1999. With this timetable in mind, examines some of the major issues which will have to be confronted by UK retailers. Even if the UK Government decides to opt…

Seaport resilience to climate change: mapping vulnerability to sea-level rise

This paper examines the likely impact of extreme weather events and rising sea levels on key port logistics operations and infrastructure. It develops a 3D model to assess the vulnerability of seaports vis-a`-vis operational assets to sea-level rise. Key operational assets were first identified and geo-referenced on a high-resolution digital terrain model. In addition, perceptions of threat of …

Transport integration tools for supply chain management

Over the last 3 years, research carried out by Cardiff University has studied the opportunities to integrate freight transport better into supply chains. The paper stems from this work. After asserting the principal reasons why better transport integration is important, it charts a range of diagnostic tools that were deployed. The tools represent a menu of instruments that aim to aid understand…

Principles of business process management

Edisi

Vol. 6 Issue: 6, pp. 48-52

ISBN/ISSN

0960-4529

Deskripsi Fisik

-

Judul Seri

Managing service quality

No. Panggil

ATC MG ARM p