Turning the ship around: reflections on changing a nation’s social work pra…

Abstract Purpose – The purpose of this paper is to reflect on progress and lessons in improving the social work system in England in the interests of children and families. Design/methodology/approach – Based on an interview with the author by Michael Little (one of the Guest Editors of this edition). Findings – Social work is best placed to lead the child protection system given its ab…

“Is it essential that a steamship company’s poster must have a ship?” …

Abstract Purpose – The purpose of this paper is to explore the nature of marketing communications of British shipping lines in the period from c.1840 to c.1970 to establish the extent to which these outputs reflect extant scholarship which points to the lack of innovation as a key reason for the demise of these lines. Design/methodology/approach – The research is built on a survey of >450 …

Robotic inspection of ship hull surfaces using a magnetic crawler and a monoc…

Abstract Purpose – Periodic inspection of large tonnage vessels is critical to assess integrity and prevent structural failures that could have catastrophic consequences for people and the environment. Currently, inspection operations are undertaken by human surveyors, often in extreme conditions. This paper aims to present an innovative system for the automatic visual inspection of ship hul…

Revisiting the resource-based view on logistics performance in the shipping i…

Abstract Purpose –The purpose of this study is to evaluate empirically the impact of intrafirm resources, interfirm relationships, and logistics service capabilities on logistics performance in the container logistics context. Design/methodology/approach –Factor analysis was employed to identify the key intrafirm resources (i.e. tangible assets and intangible assets), interfirm relationsh…

Return to Chittagong: ten years since the “postcard”

Abstract Purpose – This paper aims to revisit the author’s 2007 “Postcard from Chittagong” to reprise the past decade of activity related to the ship breaking industry of Bangladesh. Design/methodology/approach – The study is based on content analysis of global and local source documentation. This includes academic works, research reports from non-governmental organizations and gene…

Promoting Korean international trade in the East Sea Economic Rim in the cont…

Abstract Purpose – The purpose of this paper is to analyze maritime logistics connectivity of ports and shipping networks in the East Sea Economic Rim (ESER) to promote international trade in the context of China’s Belt and Road Initiative (BRI), considering centrality, primary flow and clustering interaction. Design/methodology/approach – The paper applies a complex network model, using…

Numerical investigation and optimization of mixed convection in ventilated sq…

Abstract Purpose – The purpose of this paper is to study the optimal conditions of the mixed convection in a ventilated square cavity filled with Cu-water nanofluid utilizing of Taguchi ethod. The paper aims to discuss diverse issues befell for the said model. Design/methodology/approach – The numerical solutions of nonlinear coupled equations are developed by means of Taguchi method. T…

Market segmentation in container shipping services: A qualitative study

Abstract Purpose – Container shipping is a standardized business-to-business service market where carriers need to stay customer focused to survive. Market segmentation is an ideal solution to develop customized marketing programs for each segment, but container lines need personalized marketing programs for each customer. Hence, the purpose of this study is to develop a segmentation framew…

Internationalisation within liner shipping An examination of the sales networ…

Purpose – Container shipping is generally considered a global business. This truth may not hold from a single-company perspective. The companies’ physical operation etworks show that container carriers operate differently and follow different paths in their internationalisation development. Additionally, the degree of internationalisation, easured on the basis of sea-oriented operatio…

Long-term container throughput forecast and equipment planning: the case of B…

Abstract Purpose – This paper aims to forecast inbound and outbound container throughput for Bangkok Port to 2041 and uses the results to inform the future planning and management of the port’s container terminal. Design/methodology/approach – The data used cover a period of 16 years (192 months of observations). Data sources include the Bank of Thailand and the Energy Policy and Plannin…

Household waste impacts on physicochemical variables in Port Harcourt

Abstract Purpose – The purpose of this paper is to show impacts of household wastes handling on some physicochemical parameters of surface water, soil, sediments and borehole water samples in Port Harcourt. Waste generated from the households are indiscriminately dumped on roads, stream channels, bush lands and open spaces thus defacing the landscape of the city, flooding and spreading vec…

Growth in containership sizes to be stopped?

Abstract Purpose – The increase of containership sizes driven by the need to create greater economies of scale seems to be an endless process. Vessels of more than 21,000 TEU are presently on order. The purpose of this paper is to question whether a positive effect still remains at present mega ship sizes and, even if this was the case, whether such presumably small effect would be outweighe…

Evaluation of dry port implementation in Ghana

Abstract Purpose – Congestion at Ghana’s main seaports is a problem that has received much attention recently. This is as a result of continuous increase in containerized cargo. To increase the capacity of Ghana’ seaport, the Ministry of Transport through the Ghana Shippers Council initiated the Boankra Inland Port Project. The aim of this paper is to assess the feasibility and economic …

Growth in containership sizes to be stopped?

Purpose – The increase of containership sizes driven by the need to create greater economies of scale seems to be an endless process. Vessels of more than 21,000 TEU are presently on order. The purpose of this paper is to question whether a positive effect still remains at present mega ship sizes and, even if this was the case, whether such presumably small effect would be outweighed by costl…

Constructing English-medium instruction indicators in the shipping courses of…

Purpose – This paper aims to use an analytic hierarchy process (AHP) and combine this with the fuzzytheory to identify key indicators influencing English-medium instruction (EMI) in the shipping ourses of Taiwan’s higher education. Design/methodology/approach – Based on a literature review and expert interviews, an evaluation model with 4 indicators and 13 sub-indicators was developed. …

Are the new fuel-efficient bulkers a threat to the old fleet?

Purpose – The purpose of this paper is to investigate whether the headlined eco-bulkers ordered in 2012 and 2013 are posing a threat to the less-efficient ships ordered at the end of the boom in 2008 and 2009. Design/methodology/approach – This paper will first investigate the drivers for the interest in such low-emission, low-speed bulker as well as the more general history of bulker desig…

Assessing the shipping in the Northern Sea Route: a qualitative approach

Purpose – The Northern Sea Route (NSR) could become viable in the near future. If this happens, it will radically reduce sailing times and distances on routes from Asia to Northern Europe. However, although much has been written about the feasibility of the NSR, about the issues involved and about the possible opening of the route, the views of key stakeholders from companies who would potent…

Maritime Business Review

Purpose – This study aims to develop an assessment methodology using a Bayesian network (BN) to predict the failure probability of oil tanker shipping firms. Design/methodology/approach – This paper proposes a bankruptcy prediction model by applying the hybrid of logistic regression and Bayesian probabilistic networks. Findings – The proposed model shows its potential of contributing to…

Market-Based management : strategies for growing customer value and profitabl…

Measuring performance and profitability in marketing is becoming more and more important in the business world. Best focuses on marketing performance, and profitability, and the role marketing strategies play in building the profits of a business.  This edition further builds on the metrics and analytics focus, while incorporating the rise of technology in marketing.

The future of marketing : what every executive need to know

The McKinsey Quarterly is the business journal of McKinsey & Company. Our goal is to offer new ways of thinking about management in the private, public, and nonprofit sectors. We aim to help business people run their organizations more productively, more competitively, and more creatively. Quarterlyarticles, written by McKinsey consultants, offer practical ideas based on the firm's experienc…

Winning global markets : how business invest and prosper in the world's high-…

A new marketing paradigm focuses on the concentrated economic power of 600 global City-Centered Marketing: Why Local is the Future of Global Business is a compelling practical analysis of a new direction of marketing within the context of intensifying urbanization and the shift of global economy from West to East. Philip Kotler, one of the world's foremost marketing experts, and his bro…

Building PErsonal Brand Equity : Berguru dari Falsafah Lokal untuk Meningkatk…

Sebagian leluhur kita—tokoh-tokoh pemimpin seperti kepala adat, kepala suku, ataupun penghulu (kepala/lurah kampung)—memiliki tradisi menanam pohon pinang di halaman depan rumah. Pohon itu kemudian tumbuh tegak lurus semampai.
Pohon itu, selain memperindah halaman, juga melambangkan kelurusan budi, kesederhanaan watak, dan kejujuran si empunya rumah. —Daoed JOESOEF. Karakter diri…

The rough guide to social media for beginners : getting started with Facebook…

In less than a decade, social media has changed the way millions of people keep in touch with friends, read the news and share interests. Not engaging in these new types online social messaging can really keep a person out of the loop. The Rough Guide to Social Media for Beginners covers business, leisure and everything in between. The book focuses on the two most popular — and personal —…

The Marketing System of the Manila International Container Terminal

Sea-Land Corporation pioneered the ocean shipping of containerized cargo 32 years ago. The company operates 12 exclusive and 11 preferential major terminals to serve 78 ports in 64 countries throughout the world[l]. During the years of depression in the international shipping business, especially 1985 and 1986, the company tried to diversify and go into the terminal services business. The Sea…

Staying afloat: A history of maritime passenger industry marketing

The purpose of this paper is to recount the history of the marketing of the maritime passenger industry (known today as the cruise industry). This is a unique industry that has survived and thrived for almost 175 years despite dramatic environmental changes. This history focuses on passenger shipping in and out of the USA first from/to European ports, later focusing on cruises from the USA to t…

Costeffectiveness of the Movement of Export Products

The company, BJ's, is a large snackfood manufacturer, with plants in Bathurst and Wodonga. The dried snackfood manufacturing facility is located at Bathurst, New South Wales, Australia. Prior to 1988 small quantities of standard domestic product were exported to the Pacific islands and South East Asia. The dried products for these orders were transported to Wodonga, Victoria, to be combined wi…

Methodology for Determining the "Promotion Lines" and "Ports of Entry'' of an…

Reports a study of a Canary Island “internal labour market” (a transnational cigarette manufacturer) analysing its promotion ladders and ports of entry. Results reflect the importance an employee attaches to years of service in a firm and describes the general characteristics of the internal components of the internal labour market.

Marketing and business process re-engineering

Edisi

Vol. 1 No. 1, 1995

ISBN/ISSN

1355-2538

Deskripsi Fisik

9 p.

Judul Seri

Journal of Marketing Practice: Applied Marketing Science

No. Panggil

ATC MG LYN m

Making difference through marketing : a quest for diverse perspectives

Edisi

-

ISBN/ISSN

978-981-10-0464-3

Deskripsi Fisik

xiv, 282 p.

Judul Seri

-

No. Panggil

TXT MG PLE m

Business relationship management and marketing : mastering business markets

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

978-3-662-43856-5

Judul Seri

-

No. Panggil

TXT MG KLE b

Business project management and markerting : mastering business markets

Edisi

-

ISBN/ISSN

978-3-662-48507-1

Deskripsi Fisik

vii, 399 p.

Judul Seri

-

No. Panggil

TXT MG KLE b

Capital markets and corporate govenance in japan, germany and the united states

Edisi

-

ISBN/ISSN

0-203-44896-0

Deskripsi Fisik

viii, 200 p.

Judul Seri

-

No. Panggil

TXT MG DIE c

Effective marketing logistics: the analysis, planning and control of distribu…

Edisi

-

ISBN/ISSN

978-1-349-02101-7

Deskripsi Fisik

-

Judul Seri

-

No. Panggil

TXT LO BUX e

Marketing logistics

Edisi

2

ISBN/ISSN

0-7506-5224-1

Deskripsi Fisik

-

Judul Seri

-

No. Panggil

TXT LO PEC m

Comprehensive logistics

Edisi

-

ISBN/ISSN

978-3-540-68652-1

Deskripsi Fisik

-

Judul Seri

-

No. Panggil

TXT LO KOT c

Project sponsorship: acheiving management commitment for project success

Edisi

-

ISBN/ISSN

978-0-7879-8136-5

Deskripsi Fisik

xxii, 201 p.

Judul Seri

-

No. Panggil

TXT MG ENG p

Supply demand chain modeling utilizing logistical-based costing

The purpose of this research is to describe how total cost concept with logistical based costing (LBC) is developed in detail and then used to build logistical models on the Microsoft Excele platform that are integrated from the customer’s factory to the supplier’s door.

Marketing communications for seaports: a matter of survival and growth

Perhaps the most critical issue facing seaports is their survival and growth in today’s highly competitive environment. Seaports are facing challenging times as the once monopolistic position of having captive markets diminishes. This situation is being replaced by growing sections of the hinterland now being considered by competing seaports as being contestable. In effect, for many business …

Logistics and Marketing Components of Customer Service: An Empirical Test of …

Edisi

Vol. 26 Iss 8 pp

ISBN/ISSN

0960-0035

Deskripsi Fisik

17 p

Judul Seri

International Journal of Physical Distribution & Logistics Management

No. Panggil

ATC LO EME l

Operations Management

Edisi

-

ISBN/ISSN

978-87-7681-464-9

Deskripsi Fisik

64 p

Judul Seri

-

No. Panggil

TXT PO POR p

Boundary-spanning interfaces between logistics, production, marketing and new…

Investigates performance relationships for interfunctional process integration and specific logistics interface capabilities. The results indicate that competitive advantage is more likely to emanate from interfunctional process integration rather than individual function (sub) optimization. Logistics’ unique role as a boundary spanning interface between marketing, production, and new product…

Boundary spanning interfaces between logistics, production, marketing and new…

Investigates performance relationships for interfunctional process integration and specific logistics interface capabilities. The results indicate that competitive advantage is more likely to emanate from interfunctional process integration rather than individual function (sub) optimization. Logistics’ unique role as a boundary spanning interface between marketing, production, and new product…

Firm-wide integration and firm performance

This paper is intended to extend previous research by exploring the scope of integration and its impact on firm performance. In addition to, examining dyadic integrative relationships, the research also looks at firm-wide process-oriented integration.

Utilization of time-based strategies: Creating distribution flexibility/respo…

Explores how firms can use time‐based strategies within their distribution operations. Exploratory results are presented detailing strategic distribution responses employed to meet competitive challenges and gain competitive advantages. These firms have proactively worked to make their operations more flexible and allow them to respond more quickly to customer requests. They have developed ca…

Stakeholder perceptions of green marketing: the effect of demand and supply i…

The purpose of this paper is to extend the stream of thought regarding the concept of demand and supply integration (DSI) within the domain of environmental responsibility and green marketing.

Reverse logistics programs: gauging their effects on CRM and online behavior

To provide practitioners of knowledge management with a sense of the importance of reverse logistics as an important part of today’s company policies, especially throughout the product life cycle, with the accompanying technology that supports it and the effects on customer relation management (CRM) and satisfaction.

The impact of e-commerce on supply chain relationships

E‐commerce is such a new phenomenon that little research has addressed the effects it has on relationships in supply chains. A qualitative study was conducted with eight e‐commerce companies in order to construct theoretical relationships with which to develop a grounded theory of the impact of e‐commerce on managing supply chain relationships. The e‐commerce environment was perceived a…

Becoming a “world class” company with logistics service quality

A “world class” organization must provide high levels of logistics service quality to customers. Knowledge of customer expectations and an understanding of the firm's performance on logistics service attributes relative to competitors are vital to achieving service excellence. Research studies in four industries identify the most important logistics service attributes in business‐to‐bus…

Segmentation of markets based on customer service

Customer service represents a significant opportunity for segmenting markets. This article reviews the importance of customer service and the conceptual issues associated with segmenting industrial markets on the basis of customer service. A methodology is presented which can be used by managers to classify a market into segments with different customer service needs. Empirical results from a h…

The product development and commercialization process

Product development and commercialization is the supply chain management process that provides structure for developing and bringing to market new products jointly with customers and suppliers. Effective implementation of the process not only enables management to coordinate the efficient flow of new products across the supply chain, but also assists supply chain members with the ramp‐up of m…